1. Introduction
Welcome to the JLab Go Air Pop True Wireless Earbuds. These earbuds are designed for convenience, comfort, and quality audio, offering a seamless listening experience with extended battery life and intuitive controls. This manual provides detailed instructions to help you get the most out of your new earbuds.
2. What's in the Box
- Go Air Pop True Wireless Earbuds
- Charging Case with Integrated USB Charging Cable
- 3 Sets of Gel Tips (Small, Medium, Large)
- JLab Two Year Warranty Information

3. Setup
3.1. Charging
The Go Air Pop earbuds feature an integrated USB charging cable for convenience. Simply plug the USB connector from the charging case into any compatible USB-A port (e.g., computer, wall adapter) to charge the case and earbuds. The earbuds offer 8+ hours of playtime, with an additional 24+ hours from the charging case, totaling 32+ hours.

3.2. Pairing
- Remove the earbuds from the charging case. They will automatically enter pairing mode.
- Open your device's Bluetooth settings.
- Select "JLab GO Air Pop" from the list of available devices to connect.
- Once connected, you will hear a voice prompt confirming "Bluetooth Connected."
4. Operating Instructions
4.1. Touch Controls
The JLab Go Air Pop earbuds feature intuitive touch controls on each earbud:
- Volume Down: Single tap on the left earbud.
- Volume Up: Single tap on the right earbud.
- Play/Pause: Double tap on either earbud.
- Track Forward: Press and hold the right earbud for 1+ second.
- Track Back: Press and hold the left earbud for 1+ second.
- Answer Call: Single tap on either earbud.
- Hang Up Call: Double tap on either earbud.
- Reject Incoming Call: Press and hold either earbud for 1+ second.
- Voice Assistant (Siri/Google Assistant): Double tap on the left earbud.

4.2. EQ3 Sound Modes
Customize your listening experience with three EQ settings, accessible directly from the earbuds without an app:
- JLab Signature: Amplified vocals and bass, best for most music genres (Pop, Rock, Country, Electronic).
- Balanced: Even sound with no additional enhancements, ideal for podcasts, audiobooks, and classical music.
- Bass Boost: Amplified bass and sub-bass, perfect for workouts, sports, and fitness (Hip Hop, Rap, Electronic).
To change the EQ mode, triple tap on the right earbud.
4.3. Dual Connect
Use either earbud independently for mono listening or use both together for a stereo experience. A built-in MEMS microphone in each bud ensures clear calls regardless of which earbud you are using.
5. Fit and Comfort
The Go Air Pop earbuds are designed for a comfortable and secure fit. They are 15% smaller and 40% lighter than previous models, making them ideal for extended wear. Experiment with the three included gel tip sizes (Small, Medium, Large) to find the perfect seal for optimal sound quality and comfort.

6. Maintenance
To ensure the longevity and optimal performance of your JLab Go Air Pop earbuds, follow these maintenance tips:
- Cleaning: Regularly clean the earbuds and charging contacts with a dry cotton swab to prevent debris buildup, which can affect charging and sound quality.
- Storage: Always store the earbuds in their charging case when not in use to protect them and keep them charged.
- Water Resistance: The earbuds are water-resistant, but not waterproof. Avoid submerging them in water. Wipe them dry immediately if they get wet.
7. Troubleshooting
7.1. Earbuds Not Pairing
- Ensure both earbuds are fully charged.
- Place both earbuds back into the charging case, then remove them again to re-initiate pairing mode.
- Forget/delete "JLab GO Air Pop" from your device's Bluetooth settings and attempt to re-pair.
7.2. Only One Earbud Playing Audio
- Ensure both earbuds are removed from the case and powered on.
- Check your device's Bluetooth settings to ensure both earbuds are connected.
- If issues persist, try resetting the earbuds (refer to JLab's official support for specific reset procedures).
8. Specifications
| Feature | Specification |
|---|---|
| Model Name | Go Air Pop |
| Connectivity Technology | Bluetooth, Wireless |
| Bluetooth Version | 5 |
| Battery Life | 32 Hours (8+ hours in earbuds, 24+ hours from case) |
| Charging Time | 2 Hours |
| Control Type | Touch, Volume Control |
| Special Feature | Microphone Included |
| Water Resistance Level | Water Resistant |
| Audio Driver Size | 8 Millimeters |
| Item Weight | 2.08 ounces |
| Product Dimensions | 2.48 x 1.26 x 5.51 inches |
9. Warranty and Support
Your JLab Go Air Pop True Wireless Earbuds come with a JLab Two Year Warranty. For detailed warranty information, product support, or to contact customer service, please visit the official JLab website or refer to the warranty card included in your product packaging.
You can also visit the JLab Store on Amazon for more information and products.







