JLab Go Air Pop True Wireless Bluetooth Earbuds User Manual

1. Introduction

This manual provides detailed instructions for the setup, operation, and maintenance of your JLab Go Air Pop True Wireless Bluetooth Earbuds. Please read this guide thoroughly to ensure optimal performance and longevity of your device.

2. What's Included

• JLab Go Air Pop True Wireless Earbuds
• Charging Case with Integrated USB Charging Cable
• 3 Sets of Gel Ear Tips (Small, Medium, Large)
• JLab Two Year Warranty Information

Image: Contents of the JLab Go Air Pop package, including earbuds, charging case, and various ear tip sizes.

3. Product Overview

Image: The JLab Go Air Pop earbuds and their charging case. The earbuds feature a compact design with touch-sensitive surfaces. The charging case is small and portable.

Image: The compact charging case fits easily in the palm of a hand, emphasizing its portability.

4. Setup

4.1 Charging the Case and Earbuds

Before first use, fully charge the earbuds and charging case. The case features an integrated USB charging cable for convenience.

1. Locate the integrated USB cable at the bottom of the charging case.
2. Plug the USB cable into a USB-A power source (e.g., computer, wall adapter).
3. The indicator light on the case will show charging status. A solid red light indicates charging, and a solid blue light indicates fully charged.
4. Place the earbuds into the charging case. The earbuds will automatically begin charging.

Image: The charging case with its built-in USB cable, ready to be plugged into a power source. This design eliminates the need for a separate charging cable.

4.2 Bluetooth Pairing

1. Remove the earbuds from the charging case. They will automatically enter pairing mode (indicated by a flashing blue/white light on one earbud).
2. Open your device's Bluetooth settings and select "JLab Go Air Pop" from the list of available devices.
3. Once connected, you will hear a voice prompt "Bluetooth Connected" and the light on the earbud will turn solid blue.

4.3 Fitting the Earbuds

For optimal sound quality and comfort, select the correct size of gel ear tips. Experiment with the three provided sizes (Small, Medium, Large) to find the best fit for your ears.

Image: A person wearing a JLab Go Air Pop earbud, demonstrating a proper fit. A snug fit is crucial for sound isolation and comfort.

5. Operating Instructions

5.1 Touch Controls

The JLab Go Air Pop earbuds feature intuitive touch controls on each earbud. A few taps allow you to manage audio playback, calls, and activate your smart assistant.

• Play/Pause: Single tap on either earbud.
• Volume Up: Tap the right earbud twice.
• Volume Down: Tap the left earbud twice.
• Track Forward: Tap and hold the right earbud for 1+ second.
• Track Backward: Tap and hold the left earbud for 1+ second.
• Answer/Hang Up Call: Single tap on either earbud.
• Reject Call: Tap and hold either earbud for 1+ second.
• Activate Smart Assistant: Triple tap on either earbud.

Image: A hand interacting with the touch-sensitive surface of an earbud, demonstrating how to use the touch controls for various functions.

5.2 EQ3 Sound Modes

Customize your listening experience with three Equalizer (EQ3) sound modes: JLab Signature, Balanced, and Bass Boost. You can switch between these modes directly from the earbuds without needing an app.

• JLab Signature: Amplified vocals and bass.
• Balanced: Even sound for podcasts and classical music.
• Bass Boost: Amplified bass and sub-bass.

To cycle through EQ3 settings, triple tap the right earbud.

5.3 Dual Connect

The JLab Go Air Pop earbuds support Dual Connect technology, allowing you to use either earbud independently or both together. This is ideal for situations where you need to remain aware of your surroundings or extend battery life by using one earbud at a time.

Image: The earbuds in their charging case, illustrating the ability to use them individually or as a pair.

6. Maintenance

6.1 Cleaning

Regular cleaning helps maintain sound quality and hygiene.

• Gently wipe the earbuds and charging case with a soft, dry, lint-free cloth.
• Remove ear tips and clean them with mild soap and water, then dry thoroughly before reattaching.
• Use a dry cotton swab to carefully clean the charging contacts on both the earbuds and inside the case.

6.2 Storage

When not in use, store your earbuds in their charging case to protect them and keep them charged. Avoid exposing the earbuds or case to extreme temperatures, humidity, or liquids.

7. Troubleshooting

• Earbuds not pairing: Ensure both earbuds are fully charged. Place them back in the case, close the lid, then open it and remove them to re-initiate pairing mode. Check your device's Bluetooth settings to forget previous connections and try pairing again.
• Only one earbud playing audio: Place both earbuds back in the charging case. Remove them simultaneously. If the issue persists, perform a factory reset (refer to JLab's official support for specific steps).
• Charging issues: Verify the integrated USB cable is securely connected to a working power source. Ensure the charging contacts on the earbuds and case are clean and free of debris.
• Low volume or poor sound quality: Adjust the earbud fit and try different sized ear tips. Clean the ear tips and earbud nozzles. Cycle through the EQ3 sound modes to see if a different setting improves the audio.

8. Specifications

9. Warranty and Support

Your JLab Go Air Pop True Wireless Bluetooth Earbuds come with a JLab Two Year Warranty. For detailed warranty information, product registration, or further support, please visit the official JLab website or refer to the warranty card included in your package.

You can also visit the JLab Store on Amazon for more products and support resources.