HTC HTC TWS3

HTC True Wireless Bluetooth Earbuds 2 Instruction Manual

Model: HTC TWS3

Introduction

Thank you for choosing the HTC True Wireless Bluetooth Earbuds 2. This manual provides detailed instructions on how to set up, operate, and maintain your earbuds to ensure optimal performance and longevity. Please read this manual carefully before using the product.

What's in the Box

  • 1x Charging case
  • 1x USB Type-C cable
  • 1x Quick Start Guide
  • 2x True Wireless Earbuds (Left and Right)
  • 2x pairs of rubber tips (large and small) - Note: A medium pair is likely pre-installed.

Product Overview

Familiarize yourself with the components of your HTC True Wireless Bluetooth Earbuds 2 and their charging case.

HTC True Wireless Earbuds 2 and open charging case

Image: The HTC True Wireless Earbuds 2, with one earbud outside the open charging case, showing the charging contacts and indicator light.

The charging case features a USB-C port for charging and an LED indicator to show charging status. Each earbud has touch-sensitive surfaces for control and charging contacts at the bottom.

Setup

1. Charging the Earbuds and Case

Before first use, ensure both the earbuds and the charging case are fully charged.

  • Place the earbuds into the charging case. Ensure they are correctly seated; the indicator lights on the earbuds should illuminate, indicating charging.
  • Connect the USB Type-C cable to the charging port on the case and the other end to a USB power source (e.g., computer, wall adapter).
  • The charging case's indicator light will show charging status. A full charge for the case provides up to 3 additional charges for the earbuds, extending total playtime to 32 hours.
Earbuds in charging case with battery life indicators

Image: The HTC True Wireless Earbuds 2 in their charging case, illustrating the long battery life performance with up to 8 hours listening time per charge and 32 hours total with the 500mAh charging case.

2. Pairing with a Device

The earbuds utilize Bluetooth 5.1 for fast and stable connections.

  • Open the charging case. The earbuds will automatically enter pairing mode.
  • On your device (smartphone, tablet, laptop), enable Bluetooth.
  • Search for "HTC TWS3" or "HTC True Wireless Earbuds 2" in the list of available Bluetooth devices.
  • Select the earbuds to connect. Once connected, you will hear a confirmation tone.
Earbuds and charging case next to a smartphone displaying Bluetooth pairing

Image: The HTC True Wireless Earbuds 2 and their charging case positioned near a smartphone, demonstrating the quick and easy pairing process facilitated by the latest Bluetooth 5.1 chipset.

The earbuds can be used individually or together. For optimal stereo sound, use both earbuds. They maintain a stable connection up to 10 meters (32 feet) from your device.

Two smartphones with earbuds showing 10m range

Image: An illustration showing two smartphones and earbuds, emphasizing the versatility of using one or both earbuds and the effective operating range of at least 10 meters.

Operating Instructions

The HTC True Wireless Bluetooth Earbuds 2 feature intuitive touch controls for various functions.

Diagram of touch controls for HTC earbuds

Image: A detailed diagram illustrating the simple touch controls for the HTC True Wireless Earbuds 2, including commands for play/pause, track navigation, call management, voice assistant, and volume control.

Touch Control Functions
ActionFunction
Tap either earbud oncePlay / Pause music, Answer / End call
Tap the left earbud twiceIncrease Volume
Tap the right earbud twiceDecrease Volume
Tap either earbud three timesActivate Voice Assistant
Tap and hold the left earbud for 2 secondsPlay Previous Song
Tap and hold the right earbud for 2 secondsPlay Next Song
Tap and hold either earbud for 2 seconds (during incoming call)Decline Call
Tap either earbud 5 timesClear pairing / Restore factory settings

The earbuds are designed for comfortable, long-term wear, weighing only 4.4g per earbud. They come with three different sizes of ear tips to ensure a secure and comfortable fit.

Person wearing an earbud with ergonomic and ear tip size details

Image: A person comfortably wearing an HTC earbud, accompanied by illustrations highlighting the ergonomic design, skin-friendly material, and the inclusion of three different earplug sizes for optimal fit and comfort.

Maintenance

Cleaning

Regular cleaning helps maintain sound quality and hygiene.

  • Use a soft, dry, lint-free cloth to wipe the earbuds and charging case.
  • For earwax or debris in the ear tips or speaker mesh, use a small, soft brush or cotton swab. Do not use sharp objects.
  • Avoid using abrasive cleaners, alcohol, or chemical solvents.

Storage

When not in use, store the earbuds in their charging case to protect them and keep them charged.

  • Store in a cool, dry place, away from extreme temperatures and direct sunlight.
  • Avoid storing in dusty or dirty environments.

Water Resistance (IPX5)

The HTC True Wireless Bluetooth Earbuds 2 are rated IPX5 water-resistant, meaning they can withstand a sustained, low-pressure water jet spray. This makes them suitable for workouts and light rain.

  • Do not submerge the earbuds in water.
  • The charging case is not water-resistant. Keep it dry.
  • Ensure earbuds are dry before placing them back into the charging case to prevent damage.

Troubleshooting

If you encounter issues with your earbuds, refer to the following common solutions:

Common Issues and Solutions
ProblemSolution
Earbuds not pairing with device
  • Ensure earbuds are charged and in pairing mode (open case).
  • Turn off and on Bluetooth on your device.
  • Forget "HTC TWS3" from your device's Bluetooth list and try pairing again.
  • Perform a factory reset (tap either earbud 5 times).
Only one earbud has sound
  • Place both earbuds back into the charging case, close the lid, wait a few seconds, then open again.
  • Ensure both earbuds are charged.
  • Perform a factory reset.
Earbuds not charging
  • Ensure the charging cable is securely connected to both the case and the power source.
  • Check if the charging contacts on the earbuds and inside the case are clean and free of debris.
  • Try a different USB-C cable or power adapter.
Poor sound quality or disconnections
  • Ensure your device is within the 10-meter Bluetooth range.
  • Reduce interference by moving away from other wireless devices.
  • Check if the ear tips are properly sealed in your ear.
  • Clean the speaker mesh.

Specifications

Detailed technical specifications for the HTC True Wireless Bluetooth Earbuds 2.

FeatureDetail
Model NameTWS 2 (HTC TWS3)
Connectivity TechnologyWireless (Bluetooth 5.1)
Headphones JackUSB (for charging case)
Control TypeTouch, Volume Control
Water Resistance LevelIPX5 (Earbuds)
Microphone FormatBuilt-In, Stereo
Play Time (Earbuds)Up to 8 hours (single charge)
Talk Time (Earbuds)Up to 6 hours (single charge)
Total Playtime with Charging CaseUp to 32 hours
Charging Case Battery Capacity500mAh
Earbud Weight (Single)4.4g
Maximum Operating Distance32 Feet (approx. 10 meters)
Compatible DevicesAndroid, Laptops, iPhone
MaterialPlastic
Product Dimensions4.34 x 4.34 x 3.45 cm; 160 g (overall package)

Safety Information

Please observe the following safety guidelines for safe and effective use:

  • Do not disassemble, repair, or modify the product. This may cause fire, electric shock, or complete damage to the product.
  • Keep the product away from extreme temperatures, direct sunlight, and high humidity.
  • Avoid dropping or subjecting the product to strong impacts.
  • Do not use the earbuds at excessively high volumes for prolonged periods, as this may cause hearing damage.
  • Keep out of reach of children and pets.
  • Dispose of the product and its batteries responsibly according to local regulations.

Customer Support

For further assistance or inquiries, please contact HTC customer support through their official channels. Refer to the product packaging or the official HTC website for contact information.

Note: Specific warranty details are not provided in this manual. Please refer to your purchase documentation or the manufacturer's website for warranty information.

© 2023 HTC. All rights reserved.

This manual is for informational purposes only. Specifications are subject to change without notice.

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