BIGBIG WON R100 Pro Wireless Adapter User Manual

1. Introduction

This manual provides detailed instructions for the BIGBIG WON R100 Pro Wireless Adapter (Model: ZG-R100Pro). This device allows you to use various game controllers, including Xbox, PlayStation, and Switch Pro controllers, on different gaming platforms such as PS4, Nintendo Switch, and PC (Windows 10 & 11).

The R100 Pro adapter is designed to enhance your gaming experience by offering broad controller compatibility and advanced features like vibration adjustment, turbo settings, joystick calibration, and gyro support on partial devices.

2. Product Overview

The BIGBIG WON R100 Pro is a compact USB wireless adapter. It features a sleek design and is engineered for multi-platform wireless connectivity, enabling your preferred controller to work across various systems.

Image: The BIGBIG WON R100 Pro Wireless Adapter, showcasing its compact USB design.

Key Features:

• Vibration Adjustment
• Turbo Setting
• Joystick Calibration
• Gyro support on partial devices (e.g., when connecting to Switch)
• Low Latency 2.4G Wireless Connection (8ms ultra-low latency, up to 10 meters range)

Image: Overview of R100 Pro features including vibration adjustment, turbo setting, joystick calibration, and partial gyro support. Also shows a QR code for firmware updates.

3. Setup & Pairing Instructions

Follow these steps to connect your controller to the BIGBIG WON R100 Pro Wireless Adapter and your desired gaming platform.

General Pairing Process:

1. Insert the R100 Pro Wireless Adapter into an available USB port on your gaming platform (PC, PS4, or Nintendo Switch dock).
2. Ensure your controller is fully charged or has sufficient battery.
3. Follow the specific pairing instructions for your controller type below.

Controller Specific Pairing:

Image: Visual guide for pairing different controller types with the R100 Pro adapter.

For DualSense (PS5 Controller):

• Press and hold the CREATE button and the PS button simultaneously until the light bar flashes.

For DualShock (PS4 Controller):

• Press and hold the SHARE button and the PS button simultaneously until the light bar flashes.

For Xbox One S / Xbox Series / Xbox Elite Series 2 Controller:

• Turn on the Xbox controller.
• Press the Pair button on the controller (usually a small button on the top edge near the USB port) until the Xbox button flashes rapidly.

For Switch Pro Controller:

• Press and hold the Pair button on the top of the controller until the player indicator lights begin to flash.

Once the controller is in pairing mode, the R100 Pro adapter will automatically detect and connect to it. The indicator light on the adapter will change to indicate a successful connection.

4. Compatibility

The BIGBIG WON R100 Pro Wireless Adapter offers extensive compatibility with various controllers and gaming systems. Refer to the table below for detailed compatibility information.

Image: A table detailing the compatibility of DualSense, DualShock, Switch Pro, Xbox Series X|S, Xbox One X|S, and Xbox Elite Series 2 controllers with Windows 11, Windows 10, PS4, and Switch platforms.

Important Notes:

• PS5 games are not supported. PS4 games are supported on PS5 console when using the adapter.
• Headphones are not supported through the adapter.
• Xbox consoles are not supported as a target platform for the adapter.

5. Operating Instructions

Once your controller is successfully paired with the R100 Pro adapter, you can utilize its enhanced features.

Enhanced Features:

• Vibration Adjustment: Customize the intensity of haptic feedback for a personalized gaming experience.
• Turbo Setting: Assign a turbo function to specific buttons for rapid, repeated inputs.
• Joystick Calibration: Fine-tune joystick sensitivity and dead zones for precise control.
• Gyro Support: Gyro functionality is supported on partial devices, particularly when connecting to the Nintendo Switch console.

Specific instructions for activating and adjusting these features may be available through the BIGBIG WON official website or firmware update software. Refer to the firmware update section for more details.

Usage Examples:

Image: An Xbox controller being used with the R100 Pro adapter on a gaming setup, demonstrating multi-platform play.

Image: A PS5 DualSense controller being used with the R100 Pro adapter on a gaming setup, highlighting its compatibility.

Image: A Nintendo Switch Pro controller being used with the R100 Pro adapter, showcasing its versatility.

6. Firmware Update

Keeping your R100 Pro adapter's firmware updated is crucial for optimal performance, compatibility with new controllers, and resolving potential issues.

• If you experience issues, particularly with PS5 controllers, a firmware update may be required.
• It is recommended to only update the firmware if your controller is not working as expected. If your controller works normally, there is no need to update.

To check for and download the latest firmware, please visit the official BIGBIG WON support page:

BIGBIG WON R100 Pro Download Page

You may also scan the QR code provided in the product overview image for direct access to the firmware update page.

7. Troubleshooting

If you encounter issues while using your BIGBIG WON R100 Pro Wireless Adapter, consider the following troubleshooting steps:

• Controller Not Connecting:
  • Ensure the R100 Pro adapter is securely plugged into the USB port of your gaming platform.
  • Verify that your controller is fully charged.
  • Repeat the pairing process carefully as described in the "Setup & Pairing" section.
  • Try plugging the adapter into a different USB port.
• Input Lag or Disconnections:
  • Ensure there are no significant obstructions between your controller and the adapter.
  • Move closer to the adapter to rule out range issues.
  • Check for potential interference from other wireless devices.
  • Perform a firmware update if available, as this can improve stability and performance.
• Features Not Working (e.g., Vibration, Gyro):
  • Confirm that the feature is supported for your specific controller and target platform combination (refer to the compatibility table).
  • Ensure your controller's firmware is up to date.
  • Check the BIGBIG WON official website for any specific software or driver requirements for advanced features.
• PS5 Controller Issues:
  • If your PS5 controller is not working correctly, a firmware update for the R100 Pro adapter is often the solution. Refer to the "Firmware Update" section.

If these steps do not resolve your issue, please contact BIGBIG WON customer support for further assistance.

8. Maintenance

The BIGBIG WON R100 Pro Wireless Adapter requires minimal maintenance to ensure its longevity and optimal performance.

• Cleaning: Use a soft, dry cloth to gently wipe the adapter. Avoid using liquid cleaners or abrasive materials.
• Storage: Store the adapter in a cool, dry place away from direct sunlight and extreme temperatures when not in use.
• Handling: Handle the adapter with care. Avoid dropping it or subjecting it to strong impacts.
• USB Port: Ensure the USB port on your device is clean and free of debris before inserting the adapter.

9. Specifications

10. Warranty & Support

Manufacturer's Warranty:

The BIGBIG WON R100 Pro Wireless Adapter comes with a 12-month manufacturer's warranty from the date of purchase. This warranty covers any quality-related issues.

• To claim warranty service, your order number is required for verification.
• Please retain your proof of purchase.

Image: Product packaging and warranty card for the R100 Pro, indicating a 12-month manufacturer's warranty.

Customer Support:

For any inquiries, technical assistance, or warranty claims, please contact BIGBIG WON customer support:

• Email: support@bigbigwon.com
• Online Support: Visit the official BIGBIG WON website for FAQs, drivers, and firmware updates.

You can also join the BIGBIG WON community on Discord for user support and the latest updates:

Join BIGBIG WON Discord Community