Introduction
This manual provides essential information for the safe and efficient operation of your Dimplex DCSTC Series Electric Wall Heater. Please read all instructions carefully before installation and use, and retain this manual for future reference. This unit is designed to provide supplemental heat for indoor spaces, featuring multi-watt and multi-volt capabilities for versatile heating performance.
Important Safety Information
WARNING: To reduce the risk of fire, electric shock, or injury, observe the following:
- Read all instructions before installing or using this heater.
- This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9 m) from the front of the heater, and keep them away from the sides and rear.
- Extreme caution is necessary when any heater is used by or near children or invalids and whenever the heater is left operating and unattended.
- Do not operate any heater with a damaged cord or plug or after the heater malfunctions, has been dropped or damaged in any manner. Return heater to authorized service facility for examination, electrical or mechanical adjustment, or repair.
- Do not use outdoors.
- This heater is not intended for use in bathrooms, laundry areas, and similar indoor locations. Never locate heater where it may fall into a bathtub or other water container.
- Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or similar coverings. Arrange cord away from traffic area and where it will not be tripped over.
- To disconnect heater, turn controls to off, then remove plug from outlet.
- Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the heater.
- To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like a bed, where openings may become blocked.
- A heater has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint, or flammable vapors or liquids are used or stored.
- This heater includes a high-temperature safety shut-off feature for enhanced safety. If the heater overheats, it will automatically shut off.
- Always plug heaters directly into a wall outlet/receptacle. Never use with an extension cord or relocatable power tap (outlet/power strip).
Package Contents
Upon opening the package, please verify that all components are present and undamaged. The package should contain:
- One (1) Dimplex DCSTC Series Electric Wall Heater Complete Unit with Thermostat (White)
Figure 1: Front view of the Dimplex DCSTC Series Electric Wall Heater.
Setup and Installation
Important: Installation must be performed by a qualified electrician in accordance with all local and national electrical codes. Incorrect installation can lead to fire, electric shock, or injury.
- Preparation: Ensure power to the circuit where the heater will be installed is turned off at the main service panel.
- Mounting Location: Choose a suitable wall location. The heater requires a minimum clearance from combustible materials (refer to safety information). Ensure there is adequate space for air circulation.
- Mounting the Unit: This unit is designed for easy installation, connecting to the wall can with only two screws. Securely fasten the heater to the wall according to the provided mounting instructions.
- Electrical Connection: Connect the heater to the appropriate 240/208 Volt electrical supply. All wiring must comply with local electrical codes.
- Final Check: Once installed, ensure all connections are secure and the unit is properly mounted.
Figure 2: Rear view of the heater, illustrating the mounting points for installation.
Figure 3: Product dimensions, showing approximate measurements of 12 inches by 16.25 inches.
Operating Instructions
The Dimplex DCSTC Series Electric Wall Heater is equipped with an integrated thermostat for precise temperature control.
- Power On: After proper installation, restore power to the circuit at the main service panel.
- Adjusting Temperature: Locate the thermostat dial on the front of the unit. Rotate the dial clockwise to increase the desired temperature setting, and counter-clockwise to decrease it. The heater will cycle on and off to maintain the set temperature.
- Wattage Selection (if applicable): This model offers multi-watt (3000/2250) and volt (240/208) capabilities. The specific wattage setting is typically configured during installation based on wiring and heating requirements. Consult your installer or the installation guide for details on how your unit is configured.
- Safety Shut-off: The unit features a high-temperature safety shut-off. If the heater overheats for any reason, it will automatically turn off. If this occurs, turn off the heater, allow it to cool, and check for any obstructions to airflow before restarting.
Figure 4: Close-up view of the integrated thermostat dial for temperature adjustment.
Figure 5: The wall heater seamlessly integrated into a living room environment.
Maintenance
Regular maintenance ensures optimal performance and longevity of your heater. Always disconnect power before performing any maintenance.
- Cleaning: Periodically wipe the exterior surfaces of the heater with a soft, damp cloth. Do not use abrasive cleaners or solvents. Ensure the heater is completely dry before restoring power.
- Airflow: Ensure that the air intake and exhaust vents are free from dust, lint, and other obstructions. Blocked vents can lead to overheating and reduced efficiency.
- Inspection: Annually inspect the heater for any signs of damage to the casing or wiring. If any damage is observed, contact a qualified service technician.
Troubleshooting
If you experience issues with your Dimplex DCSTC Series Electric Wall Heater, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Heater does not turn on. | No power to the unit; thermostat set too low; safety shut-off activated. | Check circuit breaker. Increase thermostat setting. Allow unit to cool if safety shut-off was activated, then check for obstructions. |
| Heater produces insufficient heat. | Thermostat set too low; room size too large for heater capacity; drafts. | Increase thermostat setting. Ensure heater wattage is appropriate for room size. Seal drafts. |
| Heater cycles on and off too frequently. | Thermostat setting too close to ambient temperature; unit overheating. | Adjust thermostat setting. Check for blocked air vents. |
| Unusual noises or odors. | Dust accumulation; internal component issue. | Clean the unit. If persistent or severe, disconnect power and contact a qualified technician. |
If the problem persists after attempting these solutions, please contact customer support or a qualified electrician.
Specifications
| Feature | Detail |
|---|---|
| Brand | DIMPLEX |
| Model Number | DCSTC402TW (Part: 47526) |
| Voltage | 240/208 Volts (AC) |
| Wattage | 3000/2250 Watts |
| Color | White |
| Special Feature | Overheat Protection |
| Mounting Type | Wall Mount |
| Product Dimensions | 6.5 x 12.6 x 17.7 inches |
| Item Weight | 12.07 pounds |
| Fuel Type | Electric |
| Indoor/Outdoor Usage | Indoor |
Warranty and Support
This Dimplex DCSTC Series Electric Wall Heater comes with a 2-year limited warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use.
For warranty claims, technical support, or further assistance, please contact Dimplex customer service. Ensure you have your model number (DCSTC402TW) and proof of purchase readily available.
You can find contact information for Dimplex support on their official website or through your retailer.
