BENKS W08

BENKS 2-in-1 Magnetic Wireless Charger Instruction Manual

Model: W08 | Brand: BENKS

1. Introduction

The BENKS 2-in-1 Magnetic Wireless Charger is a versatile desktop charging solution designed for iPhone 14/13/12 series and AirPods. It functions as both a phone stand and a wireless charger, featuring two charging docks for simultaneous charging of your devices. Its magnetic technology ensures precise alignment and secure attachment for efficient wireless charging.

2. Setup

2.1 What's in the Box

  • BENKS 2-in-1 Magnetic Wireless Charging Stand
  • USB-C to USB-C Cable (1 meter)

Note: An AC power adapter is not included. A 20W or higher USB-C power adapter is recommended for optimal performance.

2.2 Power Connection

  1. Connect the provided USB-C to USB-C cable to the charging port on the back of the BENKS charging stand.
  2. Plug the other end of the USB-C cable into a compatible USB-C power adapter (not included).
  3. Plug the power adapter into a wall outlet. The indicator light on the base will illuminate briefly, indicating it is ready for use.

2.3 Placement

Place the charging stand on a stable, flat surface such as a desk or nightstand. Ensure there is adequate space around the charger for proper ventilation.

BENKS 2-in-1 Magnetic Wireless Charger with iPhone and AirPods

Image: The BENKS 2-in-1 Magnetic Wireless Charger with an iPhone magnetically attached and AirPods charging on the base.

3. Operating Instructions

3.1 Charging Your iPhone

  1. Ensure the charging stand is connected to power.
  2. Align your iPhone 14/13/12 series device with the magnetic charging pad. The strong magnets will automatically snap your phone into place, ensuring optimal alignment for wireless charging.
  3. The charger supports both portrait and landscape orientations. You can rotate your phone 360 degrees for comfortable viewing while charging.
  4. The charging head can be adjusted up to 15 degrees vertically to find your preferred viewing angle.
iPhone compatibility with MagSafe and non-MagSafe cases

Image: Illustrates compatibility with MagSafe cases and direct phone attachment. Non-MagSafe cases may hinder magnetic connection.

Adjustable angle feature of the BENKS charger

Image: Diagram showing the 15-degree adjustable angle of the phone charging pad.

3.2 Charging Your AirPods

Place your AirPods (or other Qi-compatible earbuds) charging case on the flat charging pad located at the base of the stand. Ensure the case is centered on the pad for effective charging.

Video: Demonstrates the BENKS 2-in-1 dual wireless charger stand in use, showing magnetic attachment, dual charging, and adjustable angles.

4. Maintenance

  • Cleaning: Disconnect the charger from power before cleaning. Use a soft, dry cloth to wipe the surface. Avoid using abrasive cleaners or solvents.
  • Handling: Handle the charger with care. Avoid dropping it or subjecting it to strong impacts.
  • Storage: When not in use for extended periods, store the charger in a cool, dry place away from direct sunlight and extreme temperatures.

5. Troubleshooting

ProblemSolution
Device not charging or charging slowly.
  • Ensure the charger is properly connected to a working power outlet and a 20W or higher USB-C power adapter.
  • Verify that your device is correctly aligned on the charging pad. For iPhones, ensure it's magnetically snapped into place.
  • Remove any thick or non-MagSafe compatible phone cases. While the charger works with MagSafe cases, non-MagSafe cases may interfere with charging efficiency or magnetic connection.
  • Ensure there are no foreign objects (e.g., metal, credit cards) between your device and the charging pad.
  • Restart your device.
Magnetic connection is weak.
  • Ensure your iPhone is a 14/13/12 series model, which supports MagSafe technology.
  • If using a case, ensure it is a MagSafe-compatible case. Non-MagSafe cases may prevent a strong magnetic connection.
  • Clean the magnetic surface of the charger and the back of your phone/case to remove any dust or debris.
Charger indicator light is off.
  • Check the power connection to the wall outlet and the charger.
  • Try a different USB-C cable or power adapter to rule out cable/adapter issues.

6. Specifications

FeatureDetail
Model NumberW08
BrandBENKS
Connectivity TechnologyWireless
Connector TypeMagSafe, Wireless
Compatible DevicesApple iPhone 14/13/12 series, AirPods (Qi-compatible)
Maximum Charging RateUp to 15W (for iPhone)
Adjustable AngleUp to 15 degrees (vertical)
ColorBlack
Item Weight14.3 ounces
ManufacturerDongguan Kufeng Electronics Technology Co.,Ltd

7. Warranty and Support

For warranty information or technical support, please refer to the product packaging or contact BENKS customer service directly. Contact details can typically be found on the official BENKS website or through your point of purchase.

For further assistance, you may visit the official BENKS store on Amazon: BENKS Store.

© 2023 BENKS. All rights reserved.

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