August EPG500

August EPG500 Wireless Bluetooth 5.0 Gaming Earbuds User Manual

Model: EPG500 | Brand: August

1. Introduction

Thank you for choosing the August EPG500 Wireless Bluetooth 5.0 Gaming Earbuds. These earbuds are designed to provide an immersive audio experience with features tailored for gaming, including low latency, clear communication through dual microphones, and extended battery life. This manual will guide you through the setup, operation, and maintenance of your new earbuds.

2. Package Contents

Please check the box for the following items:

  • August EPG500 Wireless Earbuds (Left and Right)
  • Charging Case
  • USB-C Charging Cable
  • Multiple Sizes of Eartips (S, M, L)
  • Quick Start Guide
Contents of the August EPG500 package including earbuds, charging case, USB-C cable, and eartips.

Image: All items included in the August EPG500 product box.

3. Product Overview

The August EPG500 earbuds feature a sleek design with intuitive touch controls and integrated microphones for clear audio input. The accompanying charging case not only protects your earbuds but also provides additional battery life.

A person wearing an August EPG500 earbud, highlighting its in-ear fit and Bluetooth 5 connectivity.

Image: August EPG500 earbud worn in ear, demonstrating its design and Bluetooth 5.0 capability.

Key Features:

  • Bluetooth 5.0: For stable and efficient wireless connection.
  • Gaming Mode: Low latency audio for synchronized sound and visuals.
  • Dual Microphones: Enhanced voice clarity with environmental noise cancellation (ENC).
  • Touch Control: Manage playback, calls, and modes directly from the earbuds.
  • USB-C Charging Case: Provides up to 40 hours of total battery life.
  • IPX4 Water Resistance: Resistant to splashes and sweat.
Close-up of two August EPG500 earbuds, showing the dual microphone design.

Image: Detailed view of the dual microphones on the August EPG500 earbuds.

4. Setup

4.1 Charging the Earbuds and Case

Before first use, fully charge the earbuds and the charging case. Place the earbuds into the charging case. Connect the USB-C charging cable to the port on the back of the case and plug the other end into a USB power source (e.g., computer, wall adapter).

  • The charging case takes approximately 1.5 hours to fully charge.
  • The earbuds will charge automatically when placed in the case.
  • The LED indicator on the case will show charging status.
August EPG500 charging case connected via a USB-C cable, showing the charging indicator light.

Image: The August EPG500 charging case being charged via USB-C.

4.2 Bluetooth Pairing

To connect your earbuds to a device:

  1. Ensure the earbuds are charged. Open the charging case; the earbuds will automatically power on and enter pairing mode.
  2. On your device (smartphone, tablet, PC), enable Bluetooth and search for new devices.
  3. Select "August EPG500" from the list of available devices.
  4. Once connected, the earbuds will indicate successful pairing (e.g., a voice prompt or LED change).

The earbuds will automatically reconnect to the last paired device when taken out of the case, if Bluetooth is enabled on the device.

5. Operating Instructions

5.1 Power On/Off

  • Power On: Open the charging case, and the earbuds will power on automatically.
  • Power Off: Place the earbuds back into the charging case and close the lid. They will power off and begin charging.

5.2 Touch Controls

The EPG500 earbuds feature touch-sensitive areas for easy control:

ActionLeft EarbudRight Earbud
Play/PauseSingle TapSingle Tap
Next TrackDouble TapDouble Tap
Previous TrackTriple TapTriple Tap
Answer/End CallSingle TapSingle Tap
Reject CallLong Press (2s)Long Press (2s)
Activate Voice Assistant (Siri/Google Assistant)Long Press (2s)Long Press (2s)
Switch Gaming/Music ModeQuadruple TapQuadruple Tap
Diagram showing the touch control functions on the August EPG500 earbuds, including play/pause, skip, call management, and voice assistant activation.

Image: Visual representation of touch control functions on the earbuds.

5.3 Gaming Mode

The EPG500 features a dedicated Gaming Mode to minimize audio latency, ensuring that sound effects and dialogue are perfectly synchronized with on-screen action. This mode is ideal for competitive gaming.

  • Activate Gaming Mode: Quadruple tap either earbud.
  • Deactivate Gaming Mode: Quadruple tap either earbud again to return to standard music mode.
August EPG500 earbuds next to a smartphone displaying a game, illustrating the low latency gaming mode activated by a triple click.

Image: Earbuds and smartphone demonstrating Gaming Mode with low latency.

6. Maintenance

6.1 Cleaning

Regular cleaning helps maintain optimal performance and hygiene:

  • Gently wipe the earbuds and charging case with a soft, dry, lint-free cloth.
  • Remove eartips and clean them with mild soap and water, then dry thoroughly before reattaching.
  • Do not use abrasive cleaners or solvents.

6.2 Storage

When not in use, store the earbuds in their charging case to protect them and keep them charged.

6.3 Water Resistance (IPX4)

The EPG500 earbuds are rated IPX4, meaning they are resistant to splashing water from any direction. This makes them suitable for workouts and light rain. However, they are not designed for submersion in water or exposure to pressurized water jets.

7. Troubleshooting

If you encounter issues with your August EPG500 earbuds, please refer to the following common solutions:

  • No Sound/Poor Sound Quality:
    • Ensure earbuds are fully charged.
    • Check Bluetooth connection and ensure volume is up on both the earbuds and your device.
    • Try re-pairing the earbuds with your device.
    • Clean any debris from the earbud speakers.
  • Earbuds Not Pairing:
    • Ensure both earbuds are out of the case and in pairing mode.
    • Turn off Bluetooth on other nearby devices to avoid interference.
    • Forget the device in your phone's Bluetooth settings and try pairing again.
  • Low Latency Not Working:
    • Ensure Gaming Mode is activated (quadruple tap either earbud).
    • Check for any software updates on your connected device that might affect Bluetooth performance.
  • Charging Issues:
    • Verify the USB-C cable and power adapter are working correctly.
    • Ensure the charging contacts on the earbuds and inside the case are clean and free of debris.

7.1 Factory Reset

If problems persist, a factory reset may resolve them. Refer to the quick start guide or the official August support website for specific reset instructions for the EPG500 model.

8. Specifications

FeatureSpecification
Model NumberEPG500
Connectivity TechnologyWireless (Bluetooth 5.0)
Wireless Communication TechnologyBluetooth
Charging Time1.5 hours
Total Battery Life (with case)Up to 40 hours
Battery CompositionLithium-polymer
Water Resistance LevelIPX4 (Splash-proof)
Microphone TechnologyStereo with Environmental Noise Cancellation (ENC)
Control TypeTouch Control
Weight47 Grams
Impedance16 Ohms
Frequency Response20 Hz
Sensitivity110 dB
Charging PortUSB-C
Compatible DevicesMobile, tablet, PC, gaming consoles, smartphones

9. Safety Information

Please read and follow these safety guidelines to prevent damage or injury:

  • Do not expose the earbuds or charging case to extreme temperatures, direct sunlight, or fire.
  • Avoid listening at high volumes for extended periods to prevent hearing damage.
  • Keep out of reach of children and pets.
  • Do not attempt to disassemble or modify the product.
  • Dispose of the product and its battery responsibly according to local regulations.

10. Warranty and Support

August products are designed for reliability and performance. For warranty information or technical support, please visit the official August website or contact your retailer. Our support team is available to assist with any queries or issues you may have.

For further assistance, please refer to the contact information provided in your quick start guide or on the August brand store page.

Ask a question about this manual

Ask about setup, troubleshooting, compatibility, parts, safety, or missing instructions. Manuals+ will review the question and use this page’s manual context to help answer it.

After a successful submission, we securely hash the supplied account or form email before sending it to Microsoft Advertising for conversion attribution. Privacy details.