ESSAGER 20000mAh Portable Charger Power Bank User Manual

1. Introduction

Thank you for choosing the ESSAGER 20000mAh Portable Charger Power Bank. This device is designed to provide reliable and fast charging for your electronic devices on the go. It features a high-capacity battery, multiple output ports, and supports various fast charging protocols.

Please read this manual carefully before using the product to ensure safe and optimal performance.

2. Product Overview

The ESSAGER 20000mAh Power Bank (Model ES-D016) is equipped with a 20000mAh lithium polymer battery, offering substantial power for multiple charges. It features PD 20W two-way fast charging, QC 3.0, FCP, and AFC quick charge support. The power bank includes three output ports (USB-A x2, USB-C x1) and two input ports (Micro USB x1, USB-C x1) for versatile connectivity.

Image: Front view of the ESSAGER 20000mAh Portable Charger Power Bank, showing its sleek design and port layout.

Image: Detailed view of the power bank's input and output ports, including their respective voltage and current specifications for various charging protocols.

3. Setup and Initial Use

3.1 Charging the Power Bank

Before first use, fully charge the power bank. Use a compatible USB charger and cable to connect to either the Micro USB input port or the USB Type-C input/output port.

• Connect the charging cable to the power bank's input port.
• Connect the other end of the cable to a USB wall adapter (not included).
• The LED power display will indicate the charging status. A full charge is indicated when all LED segments are lit and stable.

For optimal charging speed, use a PD 20W compatible charger with the USB Type-C port. A full charge with a 20W PD charger typically takes approximately 7 hours.

Image: The power bank connected to a wall outlet via a Type-C 20W PD charger, illustrating the charging process.

3.2 Power Indicators

The power bank features an LED display to show the remaining battery capacity:

• 75%-100%: All four segments lit.
• 50%-75%: Three segments lit.
• 25%-50%: Two segments lit.
• 5%-25%: One segment lit.
• A flashing segment indicates active charging or discharging.

Image: A diagram showing the power bank's LED indicator segments and its physical dimensions compared to a smartphone.

4. Operating Instructions

4.1 Charging Your Devices

To charge your electronic devices:

1. Connect your device's charging cable to one of the power bank's output ports (USB-A or USB Type-C).
2. Connect the other end of the cable to your device.
3. The power bank will automatically begin charging your device. If not, press the power button once to activate charging.

The power bank supports charging up to three devices simultaneously.

Image: A person charging a smartphone, tablet, and wireless earbuds simultaneously using the power bank's multiple output ports.

Image: An illustration demonstrating the 20000mAh capacity, showing it can charge an iPhone 12 approximately 5.4 times, a Huawei P40 3.8 times, and a Samsung S10 4.8 times.

4.2 Fast Charging Compatibility

This power bank supports various fast charging protocols:

• PD 20W: For compatible devices like iPhone 12 series.
• PD 18W: For devices like iPhone 11/iPhone X/iPhone 8.
• QC 18W: For compatible Android devices such as Samsung and LG.
• 5V 3A High-speed Mode: For general phones, tablets, earphones, smartwatches, and other USB-powered accessories.

Image: A visual chart illustrating the power bank's compatibility with various devices and fast charging modes, including PD 20W, PD 18W, QC 18W, and 5V 3A.

4.3 Video Demonstration

Watch this video for a visual guide on using the ESSAGER 20000mAh Power Bank:

5. Maintenance and Care

• Storage: Store the power bank in a cool, dry place away from direct sunlight and extreme temperatures.
• Cleaning: Use a soft, dry cloth to clean the exterior of the power bank. Do not use liquid cleaners or abrasive materials.
• Battery Care: To prolong battery life, avoid fully discharging the power bank frequently. Recharge it when the capacity is low. If storing for extended periods, charge it to about 50-70% every 3-6 months.
• Safety: Do not disassemble, puncture, or expose the power bank to fire or water. Keep away from children.

Image: An internal view highlighting the built-in temperature sensor, which provides multiple protections against overheating.

6. Troubleshooting

• Power Bank Not Charging:
  • Ensure the charging cable and wall adapter are functioning correctly.
  • Verify that the cable is securely connected to both the power bank's input port and the power source.
  • Try a different charging cable or adapter.
• Device Not Charging from Power Bank:
  • Ensure the power bank has sufficient charge (check LED indicators).
  • Verify the charging cable is securely connected to both the power bank's output port and your device.
  • Press the power button on the power bank to initiate charging if it doesn't start automatically.
  • Try a different output port or charging cable.
  • Ensure your device is compatible with the power bank's output specifications.
• Slow Charging:
  • Ensure both the power bank and your device support fast charging protocols (PD, QC) if you expect fast charging.
  • Use a high-quality, fast-charging compatible cable.
  • Avoid charging multiple devices simultaneously if you require maximum speed for a single device.
• Power Bank Not Holding Charge Well (after extended use):
  • Battery capacity naturally degrades over time and with usage cycles. This is normal for all rechargeable batteries.
  • Ensure the power bank is fully charged before use.
  • Avoid exposing the power bank to extreme temperatures.

7. Specifications

8. Warranty and Support

8.1 Warranty Information

ESSAGER products are manufactured to the highest quality standards. This product is covered by a standard manufacturer's warranty against defects in materials and workmanship from the date of purchase. Please retain your proof of purchase for warranty claims.

The warranty does not cover damage caused by misuse, accident, unauthorized modification, or normal wear and tear.

8.2 Customer Support

For any questions, concerns, or technical support regarding your ESSAGER Portable Charger, please contact our customer service team through the retailer where you purchased the product or visit the official ESSAGER website for contact details.

You can also refer to the ESSAGER Store on Amazon for more information and support resources.