Dell DELL-WL7022

Dell Premier Wireless ANC Headset WL7022 User Manual

Model: WL7022

Product Overview

The Dell Premier Wireless ANC Headset WL7022 is designed to provide an immersive audio experience with high-quality stereo sound and advanced noise cancellation features. It is optimized for professional use with leading Unified Communications (UC) platforms, including Microsoft Teams.

Dell Premier Wireless ANC Headset WL7022 with charging stand and USB dongle

Image: The Dell Premier Wireless ANC Headset WL7022, shown with its dedicated charging stand and USB dongle, highlighting its sleek design and wireless capabilities.

Key Features

Active Noise Cancellation (ANC): On-demand switch to block out ambient sounds or stay aware of surroundings.
Superior Voice Clarity: Triple-mics with background noise canceling for clear communication.
Intuitive Controls: Dedicated mute button on the boom mic, easy call controls (answer, volume, redial).
Smart Sensors: Automatically mute calls when the headset is removed and resume when put back on.
Comfortable Design: Adjustable leatherette headband and earpads for extended wear.
Flexible Boom Mic: Can be worn on either side.
Hearing Protection: Detects and prevents sudden loud audio spikes.
Multiple Charging Options: Via charging stand or micro-USB port.
Teams Certified: Optimized for Microsoft Teams and compatible with other leading UC platforms.

Package Contents

Ensure all items are present in your package:

Dell Premier Wireless ANC Headset WL7022
USB Dongle
Charging Stand (optional, if included in specific bundle)
Micro-USB Charging Cable
Carrying Pouch

Note: Specific accessories may vary based on the purchased product bundle.

Setup

1. Charging the Headset

Before first use, fully charge your headset. You can charge it using the included charging stand or directly via the micro-USB port.

Using the Charging Stand:
1. Connect the micro-USB cable to the charging stand and then to a USB power source (e.g., computer USB port, wall adapter).
2. Place the headset onto the charging stand, ensuring proper alignment. The headset's indicator light will show charging status.
Direct Micro-USB Charging:
1. Connect the micro-USB cable directly to the headset's charging port and then to a USB power source.
2. The indicator light on the headset will illuminate to show charging is in progress.

A full charge typically takes approximately 2-3 hours. The headset has 1 Lithium Ion battery included.

2. Connecting the Headset

The headset connects wirelessly via Bluetooth using the provided USB dongle.

Insert the USB dongle into an available USB port on your computer or compatible device.
Turn on the headset by sliding the power switch. The headset will automatically attempt to connect to the USB dongle.
Once connected, the status indicator light on the USB dongle will change to a solid color, indicating a successful connection.
Ensure the Dell Premier Wireless ANC Headset WL7022 is selected as the default audio input and output device in your operating system's sound settings and your communication applications (e.g., Microsoft Teams, Zoom).

Dell Premier Wireless ANC Headset WL7022 front view

Image: Front view of the Dell Premier Wireless ANC Headset WL7022, showcasing its over-ear design and integrated boom microphone.

Operating the Headset

Controls and Functions

Diagram of Dell Premier Wireless ANC Headset WL7022 controls

Image: A detailed diagram illustrating the various control points and features on the Dell Premier Wireless ANC Headset WL7022, including the charging stand and USB dongle.

Feature/Control	Description
Power Switch	Slide to turn the headset On or Off.
Active Noise Cancellation (ANC) Switch	Toggle to activate or deactivate ANC, reducing ambient noise.
Volume Controls	Adjust audio output volume.
Mute Button (on Boom Mic)	Press to mute or unmute your microphone during calls. Can also function as an open mic button to hear surroundings.
Call Control Button	Answer/end calls, redial last number (functionality may vary by UC platform).
Smart Sensors	Automatically mute microphone when headset is removed and unmute when put back on.
Status Indicator Light (on USB Dongle)	Indicates connection status and call status.

Close-up of ANC switch on Dell Premier Wireless ANC Headset WL7022

Image: A close-up view of the Active Noise Cancellation (ANC) switch located on the earcup of the headset, allowing users to easily control noise reduction.

Close-up of controls and status light on Dell Premier Wireless ANC Headset WL7022

Image: A detailed shot of the headset's earcup, showing the integrated controls and the status indicator light, which provides visual feedback on the headset's operational state.

Wearing the Headset

Adjust the headband for a comfortable and secure fit. The boom microphone can be rotated and worn on either the left or right side, depending on your preference. Position the microphone approximately two fingers' width from the corner of your mouth for optimal voice pickup.

Person wearing Dell Premier Wireless ANC Headset WL7022 during a video call

Image: A user wearing the Dell Premier Wireless ANC Headset WL7022 while participating in a video conference, demonstrating its ergonomic design and suitability for professional environments.

Maintenance

Cleaning Instructions

Wipe the headset and earpads with a soft, dry, lint-free cloth.
For stubborn dirt, slightly dampen the cloth with water or a mild, non-abrasive cleaner. Avoid excessive moisture.
Do not use harsh chemicals, solvents, or abrasive cleaning agents.
Ensure the headset is completely dry before charging or storing.

Storage

When not in use, store the headset in the included carrying pouch to protect it from dust and scratches. Avoid storing in extreme temperatures or high humidity.

The foldable earpads allow for compact storage, making it easy to pack for travel.

Troubleshooting

Problem	Possible Solution
No audio or poor audio quality	Ensure the headset is powered on and connected to the USB dongle. Verify the USB dongle is securely plugged into your device. Check your device's sound settings to ensure the headset is selected as the default playback and recording device. Adjust the volume controls on the headset and your device. Re-pair the headset with the dongle if necessary (refer to pairing instructions in the full manual).
Microphone not working	Ensure the microphone is not muted (check the mute button on the boom mic). Verify the headset is selected as the default recording device in your system's sound settings and communication application. Check if the smart sensors are muting the microphone (if enabled, ensure headset is worn correctly). Ensure the boom mic is properly positioned near your mouth.
Active Noise Cancellation (ANC) not effective	Ensure the ANC switch is in the 'On' position. Verify the earpads are properly sealed around your ears. ANC is most effective against low-frequency, constant noise. It may not completely eliminate voices or sudden sounds.
Headset not charging	Ensure the charging cable is securely connected to both the headset/stand and the power source. Try a different USB port or power adapter. If using the charging stand, ensure the headset is correctly seated. Check the charging indicator light for status.

Specifications

Feature	Detail
Model Name	Premier
Model Number	DELL-WL7022
Connectivity	Wireless (Bluetooth) via USB Dongle
Headphones Jack	USB (for dongle connection)
Frequency Range	20 Hz - 20,000 Hz
Noise Control	Active Noise Cancellation (ANC)
Microphone	Triple-mics with background noise canceling
Controls	Call Control, Touch Control, Mute Button, Volume Controls, ANC Switch
Ear Placement	Over Ear
Form Factor	Over Ear
Material	Leatherette (earpads, headband)
Color	Black
Dimensions (L x W x H)	7.28 x 4.53 x 8.27 inches
Item Weight	0.73 Pounds (11.7 ounces)
Batteries	1 Lithium Ion battery (included)
Compatible Devices	Leading UC Platforms (e.g., Microsoft Teams)
UPC	884116398448

Warranty and Support

For warranty information and technical support, please refer to the official Dell support website or contact Dell customer service directly. Keep your proof of purchase and product serial number (if applicable) readily available when seeking support.

You can find more information and support resources by visiting the Dell Store on Amazon or the official Dell support portal.

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