1. Introduction and Product Overview
The Dimplex DGR Series Outdoor Wall-Mounted Natural Gas Heater (Model DGR32WNG) is designed to provide efficient and powerful infrared heating for outdoor spaces. With a robust 31,500 BTU heat output, this unit offers a comfortable environment for patios, decks, and other outdoor living areas. Its durable construction and wall-mounted design ensure space-saving installation and reliable performance.
Key Features:
- Powerful Heating: Delivers 31,500 BTU to effectively warm outdoor patio spaces.
- Durable Construction: Features stainless steel construction for longevity and reliability.
- Wind Protection: Engineered to withstand wind speeds up to 9.9 mph, ensuring consistent performance.
- Space-Saving Design: Wall-mounted installation frees up floor space and allows for flexible furniture arrangement.
- Infrared Technology: Provides direct, efficient heat similar to natural sunlight.
Figure 1.1: Front view of the Dimplex DGR32WNG heater, showcasing the infrared heating elements in operation.
2. Important Safety Information
READ ALL INSTRUCTIONS BEFORE USING THIS HEATER. Failure to follow these instructions could result in fire, explosion, property damage, personal injury, or death. This manual contains important information about the installation, operation, and maintenance of this appliance. Keep this manual for future reference.
General Safety Warnings:
- Gas Safety: This appliance uses natural gas. Ensure all gas connections are made by a qualified professional in accordance with local codes and regulations. Do not operate if you smell gas.
- Ventilation: This heater is designed for outdoor use only in well-ventilated areas. Do not use indoors or in enclosed spaces.
- Clearances: Maintain minimum clearances from combustible materials as specified in the installation section.
- Hot Surfaces: The heater surfaces become extremely hot during operation. Avoid contact. Keep children and pets away from the heater.
- Flammable Materials: Never store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
- Installation: Installation must be performed by a qualified installer, service agency, or gas supplier.
- Maintenance: Do not attempt to repair or alter the heater yourself. Refer all servicing to qualified service personnel.
3. Package Contents
Upon opening the package, verify that all components are present and undamaged. If any parts are missing or damaged, do not attempt to assemble or operate the heater. Contact Dimplex customer service immediately.
- 1 x Dimplex DGR Series Outdoor Wall-Mounted Natural Gas Heater (Model DGR32WNG)
- 1 x Mounting Bracket
- 1 x User Manual (this document)
- Necessary mounting hardware (screws, anchors)
4. Setup and Installation
Proper installation is crucial for the safe and efficient operation of your Dimplex DGR32WNG heater. It is highly recommended that installation, especially gas line connection, be performed by a licensed and qualified professional.
4.1 Site Selection:
- Choose a sturdy, non-combustible wall surface capable of supporting the heater's weight.
- Ensure the chosen location allows for adequate clearances from combustible materials (e.g., walls, ceilings, furniture) as specified in the heater's technical drawings. Refer to Figure 4.1 for general dimensions.
- The area must be well-ventilated and not enclosed.
Figure 4.1: Heater dimensions for installation planning. Dimensions are approximately 25.5 inches (65.0 cm) wide, 16 inches (40.6 cm) high, and 12.5 inches (31.8 cm) deep.
4.2 Mounting the Heater:
- Identify the mounting points on the heater's bracket.
- Mark the drilling locations on the wall, ensuring they are level and correctly spaced.
- Drill pilot holes and insert appropriate wall anchors if necessary.
- Secure the mounting bracket to the wall using the provided hardware. Ensure it is firmly attached.
- Carefully lift the heater and attach it to the mounted bracket. Ensure it is securely seated.
Figure 4.2: Rear view of the heater, illustrating the integrated mounting points for wall installation.
Figure 4.3: Top view showing the heater's design and the integrated mounting bracket for secure wall attachment.
4.3 Gas Connection:
WARNING: Gas connections must be made by a qualified and licensed gas fitter.
- Connect the natural gas supply line to the heater's gas inlet.
- Ensure all connections are tight and leak-free. Use appropriate thread sealant.
- Perform a leak test on all gas connections using a soap solution. Bubbles indicate a leak. Do not proceed if a leak is detected.
Figure 4.4: Detailed view of the natural gas inlet connection point on the side of the heater.
5. Operating Instructions
Before operating, ensure the heater is properly installed and all safety checks have been completed.
5.1 Starting the Heater:
- Ensure the main gas supply valve to the heater is open.
- Locate the ON/OFF controls on the heater.
- Push the "ON" button or switch to the ON position. The heater should ignite.
- Observe the heating elements to confirm they are glowing.
Figure 5.1: Close-up view of the ON and OFF control buttons located on the heater's side panel.
5.2 Shutting Down the Heater:
- Push the "OFF" button or switch to the OFF position.
- For extended periods of non-use, it is recommended to close the main gas supply valve to the heater.
6. Maintenance
Regular maintenance ensures the longevity and safe operation of your Dimplex DGR32WNG heater. Always ensure the heater is OFF and completely cooled before performing any maintenance.
6.1 Cleaning:
- Wipe down the exterior surfaces with a soft, damp cloth. Do not use abrasive cleaners or solvents.
- Keep the burner and ventilation openings clear of dust, debris, and insects. Use a soft brush or compressed air if necessary.
6.2 Annual Inspection:
It is recommended to have the heater inspected annually by a qualified service technician to ensure all components are functioning correctly and safely, especially the gas connections and burner assembly.
7. Troubleshooting
This section provides solutions to common issues you might encounter. If the problem persists after attempting these solutions, contact a qualified service technician.
| Problem | Possible Cause | Solution |
|---|---|---|
| Heater does not ignite. | Gas supply valve is closed. No gas flow. Ignition system malfunction. | Ensure main gas supply valve is open. Check gas line for obstructions or low pressure. Contact a qualified technician for ignition system inspection. |
| Low heat output. | Partial gas obstruction. Incorrect gas pressure. | Ensure gas line is clear. Have a qualified technician check gas pressure. |
| Unusual odors during operation. | Initial burn-off of manufacturing oils (new unit). Gas leak. | This is normal for the first few uses. Ensure good ventilation. Immediately shut off gas supply and contact a qualified professional. Do not operate. |
8. Specifications
Technical specifications for the Dimplex DGR32WNG Outdoor Wall-Mounted Natural Gas Heater:
| Attribute | Detail |
|---|---|
| Brand | DIMPLEX |
| Model Name | DGR |
| Model Number | DGR32WNG |
| Power Source | Natural Gas |
| Heat Output | 31,500 BTU |
| Product Dimensions (D x W x H) | 12.5"D x 25.5"W x 16"H (31.8 cm D x 65.0 cm W x 40.6 cm H) |
| Material | Metal |
| Finish Type | Matte |
| Installation Type | Wall Mount |
| Color | Black |
| Item Weight | 11.5 Pounds (5.2 kg) |
| Special Feature | Infrared |
| UPC | 781052139244 |
9. Warranty and Customer Support
The Dimplex DGR Series Outdoor Wall-Mounted Natural Gas Heater (Model DGR32WNG) comes with a 1-year limited warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use.
For warranty claims, technical assistance, or to purchase replacement parts, please contact Dimplex customer support. Have your model number (DGR32WNG) and proof of purchase ready when contacting support.
For more information, visit the official Dimplex website or refer to the contact details provided with your product packaging.
