Introduction
The Cisco Business CBS220-24T-4G Smart Switch is a simple and affordable solution designed for business-class networks. This series bridges the gap between the affordability of unmanaged devices and the ease-of-use of smart switches. Featuring an intuitive dashboard, mobile app support, and various Power over Ethernet (PoE) options, these switches provide a robust foundation for your business network.
Figure 1: Front view of the Cisco Business CBS220-24T-4G Smart Switch.
Key Features
- SWITCH PORTS: 24-Port 10/100/1000 + 4 x 1G SFP for versatile connectivity.
- FLEXIBLE: Extensive portfolio provides ultimate flexibility from 8 to 48 ports and PoE+ combinations.
- SIMPLE: Intuitive on-box UI, mobile app, and Cisco Business Dashboard simplifies network operations and automates lifecycle management.
- SECURITY: Integrated with IEEE 802.1X to control access to your network, Denial-of-Service (DoS) attack prevention increases network uptime during an attack, while Access Control Lists (ACLs) protect the network from unauthorized users.
- INNOVATIVE DESIGN: Elegant and compact design, ideal for installation outside of wiring closets such as retail stores, open plan offices, and classrooms.
- ENERGY EFFICIENT: Optimizes power usage to lower operational cost. Compliant with IEEE802.3az Energy Efficient Ethernet. Fanless in select models.
- PEACE OF MIND: 3-year limited hardware warranty with return-to-factory replacement and one-year technical support.
Setup
Setting up your Cisco Business CBS220-24T-4G Smart Switch is a straightforward process. Follow these general steps to get your network up and running.
1. Unboxing and Initial Inspection
Carefully unbox your switch and verify all components are present. The package typically includes the switch unit, power cord or adapter, mounting hardware, and a Quick Start Guide.
Video 1: Unboxing the Cisco Business 220 Series Switches. This video demonstrates the contents of the package and initial handling.
Figure 2: Dimensions of the Cisco Business CBS220-24T-4G Smart Switch.
2. Physical Installation
Place the switch in a stable, well-ventilated area. Ensure there is adequate space around the device for proper airflow. If rack-mounting, use the provided mounting hardware.
3. Power Connection
Connect the power cord to the switch and then to a grounded electrical outlet. The switch will power on automatically.
4. Network Connection
Connect your router or existing network infrastructure to one of the Gigabit Ethernet ports on the switch using an Ethernet cable. You can then connect your network devices (computers, servers, access points) to the remaining ports.
Video 2: Product Overview Video. This video demonstrates the physical connections and initial setup process, including connecting to a router and using the mobile app.
Operating the Smart Switch
The Cisco Business CBS220-24T-4G Smart Switch offers flexible management options, including a web-based user interface (UI) and a mobile application.
Web-based User Interface (UI)
For advanced configuration and detailed monitoring, access the switch's web UI. You will need to connect a computer to the switch and open a web browser. Refer to the Quick Start Guide or the full user manual for default IP address and login credentials.
Cisco Business Mobile App
Manage your network on the go with the Cisco Business mobile app. This app allows for simplified setup, monitoring, and basic configuration of your smart switch and other Cisco Business devices.
Figure 3: The Cisco Business mobile app provides convenient network management from your smartphone or tablet.
The mobile app allows you to:
- Monitor device status and network health.
- Perform basic actions like rebooting devices.
- View connected clients and their usage.
- Simplify initial site configuration and device addition.
Maintenance
Regular maintenance ensures the optimal performance and longevity of your Cisco Business CBS220-24T-4G Smart Switch.
- Keep it Clean: Periodically clean the exterior of the switch with a soft, dry cloth. Ensure ventilation openings are free from dust and debris to prevent overheating.
- Ensure Proper Ventilation: Do not block the ventilation holes. Maintain adequate space around the switch for airflow, especially if it's in a rack or enclosed space.
- Firmware Updates: Regularly check the Cisco support website for firmware updates. Keeping the firmware up-to-date ensures you have the latest features, security patches, and performance improvements.
- Cable Management: Ensure all network cables are neatly organized and securely connected. Loose or tangled cables can lead to performance issues or accidental disconnections.
- Power Cycle (if necessary): If you experience minor network glitches, a simple power cycle (unplugging the power cord for 10 seconds and plugging it back in) can often resolve the issue.
Troubleshooting
If you encounter issues with your Cisco Business CBS220-24T-4G Smart Switch, refer to the following common troubleshooting steps:
- No Power:
- Verify the power cord is securely connected to both the switch and the electrical outlet.
- Check if the power outlet is functional by plugging in another device.
- No Network Connectivity:
- Ensure Ethernet cables are properly connected to both the switch and the devices. Check for bent pins on connectors.
- Verify the link/activity LEDs on the switch ports are illuminated, indicating a connection.
- Restart the connected devices and the switch.
- Check your router or upstream device for internet connectivity.
- Slow Network Performance:
- Check for excessive network traffic or bandwidth-intensive applications.
- Ensure all connected devices are operating at their expected speeds (e.g., Gigabit Ethernet).
- Verify cable quality; damaged or low-quality cables can degrade performance.
- Cannot Access Web UI/Mobile App:
- Ensure your computer or mobile device is on the same network segment as the switch.
- Verify the IP address of the switch and your device.
- Try clearing your browser's cache or using a different browser.
- If you forgot your login credentials, refer to the full user manual for factory reset procedures (note: this will erase all configurations).
For more detailed troubleshooting, consult the comprehensive user guide available on the Cisco support website.
Technical Specifications
| Feature | Specification |
|---|---|
| Model Number | CBS220-24T-4G-NA |
| Switch Ports | 24 x 10/100/1000 Gigabit Ethernet, 4 x 1G SFP Uplinks |
| Product Dimensions (L x W x H) | 17.32" x 7.97" x 1.73" |
| Item Weight | 9.02 Pounds |
| Data Transfer Rate | 1000 Megabits Per Second (1E+3 Mbps) |
| Interface Type | PoE, SFP |
| Switch Type | Smart Switch |
| Included Components | Switch, Power cord or adapter, Mounting hardware, Quick Start Guide |
| Country of Origin | China |
| UPC | 889728344821 |
Warranty and Support
The Cisco Business CBS220-24T-4G Smart Switch comes with a 3-year limited hardware warranty. This warranty includes return-to-factory replacement for eligible hardware defects.
Additionally, one-year technical support is provided to assist with setup, configuration, and troubleshooting. For warranty claims or technical assistance, please contact Cisco support through their official channels.
Additional Resources
For a more in-depth understanding of your Cisco Business CBS220-24T-4G Smart Switch, including detailed configuration options, advanced features, and comprehensive troubleshooting guides, please refer to the official user manual:
