Veho VEP-210-STIX2-B
Veho STIX II True Wireless Earphones User Manual
Model: VEP-210-STIX2-B
Introduction
This manual provides comprehensive instructions for the Veho STIX II True Wireless Earphones, Model VEP-210-STIX2-B. It covers setup, operation, maintenance, and troubleshooting to ensure optimal performance and longevity of your device. The STIX II earphones feature optimized audio drivers, an ENC Quad Pro microphone, and Bluetooth 5.1 for efficient power consumption and superior call quality. They come with a portable charging case, offering extended usage and quick charging capabilities.
Package Contents
- Veho STIX II True Wireless Earphones (Left and Right)
- Portable Charging Case
- USB Charging Cable
- User Manual
Product Overview

Figure 1: Front view of the Veho STIX II True Wireless Earphones, showing both left and right earbuds.

Figure 2: The Veho STIX II earphones securely placed within their open charging case, indicating charging status lights.

Figure 3: The charging case with one earphone removed, showcasing the compact design and how the earphones fit.

Figure 4: A top-down perspective of the Veho STIX II earphones nestled in their charging case, highlighting the 'STIX II' branding.

Figure 5: An angled view of both Veho STIX II earphones, emphasizing their sleek design and the 'V' logo.
Setup
1. Initial Charging
Before first use, fully charge the STIX II earphones and their charging case. Connect the provided USB charging cable to the charging case and a compatible USB power source. The charging time is approximately 45 minutes for a full charge.
2. Pairing with a Device
- Ensure the earphones are charged.
- Open the charging case. The earphones will automatically enter pairing mode.
- On your device (smartphone, tablet, laptop), navigate to the Bluetooth settings.
- Search for available devices and select "Veho STIX II" from the list.
- Once connected, a confirmation sound will play, and the earphones will be ready for use.
Note: The earphones will automatically reconnect to the last paired device when removed from the case, if Bluetooth is enabled on the device.
Operating Instructions
Smart Touch Controls
The STIX II earphones feature intuitive smart touch controls on each earbud for managing music playback and calls.
| Action | Control |
|---|---|
| Play/Pause Music | Single tap on either earbud |
| Next Track | Double tap on the right earbud |
| Previous Track | Double tap on the left earbud |
| Answer/End Call | Single tap on either earbud |
| Reject Call | Press and hold either earbud for 2 seconds |
| Activate Voice Assistant | Triple tap on either earbud |
Battery Life and Charging
The earphones provide up to 5 hours of play time on a single charge. The portable charging case can recharge the earphones up to 5 times, extending total listening time significantly. The case itself is recharged via the included USB cable.
Maintenance
- Cleaning: Use a soft, dry, lint-free cloth to clean the earphones and charging case. Do not use abrasive cleaners or solvents.
- Water Resistance: The earphones are IPX5 water resistant, meaning they can withstand splashes and light rain. Do not submerge them in water or expose them to strong jets of water. Ensure they are dry before placing them back in the charging case.
- Storage: When not in use, store the earphones in their charging case to protect them and keep them charged. Store in a cool, dry place away from direct sunlight and extreme temperatures.
- Battery Care: To prolong battery life, avoid fully discharging the earphones and charging case regularly. Charge them periodically even if not in frequent use.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Earphones not pairing | Low battery; out of range; not in pairing mode; previously paired device interfering. | Charge earphones and case. Ensure earphones are in pairing mode (open case). Move closer to device. Turn off Bluetooth on other devices. Forget "Veho STIX II" from your device's Bluetooth list and re-pair. |
| Only one earphone working | Earphones not properly synced; one earbud not charged. | Place both earphones back into the charging case, close the lid, wait a few seconds, then open again. Ensure both earphones are fully charged. |
| Poor sound quality or disconnections | Interference; distance from device; low battery. | Move closer to your device. Avoid environments with strong Wi-Fi or other Bluetooth signals. Ensure earphones are fully charged. |
| Charging case not charging | Faulty cable or power source; dirty charging port. | Try a different USB cable and power adapter. Clean the charging port gently with a dry cotton swab. |
Specifications
| Feature | Detail |
|---|---|
| Model Number | VEP-210-STIX2-B |
| Connectivity | Bluetooth v5.1 |
| Microphone | ENC Quad Pro Microphone |
| Play Time | Up to 5 hours (earphones) |
| Case Recharges | Up to 5 times |
| Charging Time | Approx. 45 minutes (earphones & case) |
| Water Resistance | IPX5 (Water Resistant) |
| Control Type | Smart Touch, Voice Control |
| Compatible Devices | Smartphones, Tablets, Laptops, Bluetooth-enabled Cars, Smart Speakers |
| Material | Plastic |
| Dimensions | 2.3 x 3.3 x 8 cm |
| Weight | 115 g |
Warranty and Support
Veho products are designed to provide reliable performance. For information regarding warranty coverage, technical support, or service, please refer to the official Veho website or contact their customer support directly. Keep your proof of purchase for warranty claims.
Website: www.veho-world.com
Note: Warranty terms may vary by region. Please consult the specific warranty information provided with your product or on the manufacturer's website.
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