Ajax Hub 2 Plus Professional Wireless Alarm System

1. Introduction

The Ajax Hub 2 Plus is a professional wireless alarm system designed for comprehensive security. It offers robust communication capabilities and supports a wide range of wireless devices, making it suitable for various security needs.

Key features include:

• Professional alarm control panel.
• Communication via Ethernet, Wi-Fi, and 3G Dual SIM.
• Supports up to 150 wireless devices.
• Managed through a mobile application and PC software.
• Internal tamper security.
• Backup battery life of up to 16 hours.

2. Safety Information

Please read this manual carefully before operating the device. Failure to follow instructions may result in damage to the device or personal injury.

• Do not expose the device to extreme temperatures, humidity, or direct sunlight.
• Ensure the power supply is stable and within the specified voltage range (AC 110~250 V, 50/60 Hz).
• Do not attempt to open or repair the device yourself. Refer to qualified personnel for service.
• Keep the device away from sources of strong electromagnetic interference.
• This device is designed for indoor use only.

3. Package Contents

Verify that all items are present in the package:

• Ajax Hub 2 Plus Control Panel
• Power Cable
• Ethernet Cable
• Installation Kit (screws, wall plugs)
• Quick Start Guide

4. Product Overview

Familiarize yourself with the main components of the Ajax Hub 2 Plus.

Figure 4.1: Top view of the Ajax Hub 2 Plus. This image shows the sleek, minimalist design of the hub from above, featuring the AJAX brand logo prominently in the center.

Figure 4.2: Side view of the Ajax Hub 2 Plus. This perspective highlights the slim and elegant profile of the device.

Figure 4.3: Back view of the Ajax Hub 2 Plus. This image displays the rear panel, including the mounting points, power input, Ethernet port, and two SIM card slots for redundant communication.

5. Setup

5.1 Initial Installation

1. Choose a Location: Select a central location for the Hub, away from metal objects and strong radio interference, to ensure optimal wireless coverage for all connected devices.
2. Power Connection: Connect the power cable to the Hub and plug it into a power outlet (AC 110~250 V). The Hub will power on automatically.
3. Network Connection:
   • Ethernet: Connect an Ethernet cable from the Hub to your router.
   • Wi-Fi: Configure Wi-Fi settings via the Ajax Security System mobile application after initial setup.
   • SIM Cards: Insert up to two 3G SIM cards into the designated slots on the back of the Hub for cellular backup communication.
4. Mounting: Use the provided mounting kit to securely attach the Hub to a wall. Ensure the tamper switch on the back is pressed when mounted to detect unauthorized removal.

5.2 App Configuration

1. Download App: Download the "Ajax Security System" app from your mobile device's app store (iOS/Android).
2. Create Account: Register a new user account or log in if you already have one.
3. Add Hub: In the app, select "Add Hub" and scan the QR code located on the back of the Hub or enter its ID manually.
4. Configure Settings: Follow the on-screen prompts to configure network settings (if using Wi-Fi), user permissions, and add security devices (detectors, keypads, etc.).

6. Operating Instructions

6.1 Arming and Disarming

• Via Mobile App: Open the Ajax Security System app, select your Hub, and tap the "Arm" or "Disarm" button.
• Via Keypad (if installed): Enter your user code on the keypad and press the arm/disarm button.
• Via Key Fob (if installed): Press the corresponding button on your key fob.

6.2 Adding Devices

To expand your security system, you can add up to 150 wireless devices:

1. In the Ajax app, navigate to the "Devices" tab and tap "Add Device".
2. Scan the QR code on the device or enter its ID manually.
3. Follow the app's instructions to pair the device with the Hub and configure its settings (e.g., room, type of detector).

6.3 Video Integration

The Hub 2 Plus supports integration with up to 50 IP cameras or video recording channels. Refer to the Ajax app for detailed instructions on adding and managing video surveillance devices.

7. Maintenance

• Cleaning: Use a soft, dry cloth to clean the exterior of the Hub. Do not use abrasive cleaners or solvents.
• Firmware Updates: The Hub's firmware is updated automatically via the Ajax app. Ensure your Hub is connected to the internet for these updates.
• Backup Battery: The internal backup battery provides up to 16 hours of operation during a power outage. While the battery is designed for long life, regular power cycling (unplugging and replugging the Hub) is not necessary for maintenance.
• Connectivity Check: Periodically check the status of your network connections (Ethernet, Wi-Fi, SIM cards) through the Ajax app to ensure continuous communication.

8. Troubleshooting

9. Specifications

10. Warranty and Support

For warranty information, please refer to the documentation provided with your purchase or visit the official AJAX website. AJAX products typically come with a manufacturer's warranty covering defects in materials and workmanship.

If you encounter any issues or require technical assistance, please contact AJAX customer support or your authorized dealer. Support contact details can usually be found on the AJAX official website or within the Ajax Security System mobile application.

Online Resources:

• Official AJAX Website: ajax.systems
• Ajax Security System App (available on iOS and Android app stores)