1. Introduction
Thank you for choosing the TRIXIE Soft Kennel Easy Travel Crate. This portable pet carrier is designed to provide a comfortable and secure environment for your pet during travel, visits, or exhibitions. It features a sturdy metal frame, durable polyester fabric, and excellent ventilation. Please read this manual thoroughly before assembly and use to ensure proper operation and the safety of your pet.
Key features of your TRIXIE Soft Kennel Easy Travel Crate include:
- Lightweight and foldable design for easy transport and storage.
- Comfortable mat with a sheepskin-like appearance for pet comfort.
- Mesh inserts for optimal ventilation.
- Multiple openings for easy pet access.
- Robust steel frame for stability.
2. Safety Instructions
WARNING: Failure to follow these safety instructions may result in injury to your pet or damage to the product.
- Always ensure the crate is fully assembled and stable before placing your pet inside.
- Do not leave your pet unattended in the crate for extended periods, especially in extreme temperatures.
- This crate is designed for temporary containment and transport. It is not intended for permanent outdoor housing.
- Regularly inspect the crate for any signs of wear or damage. Discontinue use if any part is broken or compromised.
- Keep all zippers and fasteners securely closed when your pet is inside.
- Do not use the crate as a restraint in a moving vehicle without proper securing mechanisms (not included).
- Ensure your pet has adequate water and ventilation while in the crate.
- Keep away from open flames or excessive heat sources.
- This product is intended for pets only. Keep out of reach of children when not in use.
3. Package Contents
Please check the package to ensure all components are present:
- 1 x TRIXIE Soft Kennel Easy Travel Crate (polyester fabric with integrated steel frame)
- 1 x Comfortable mat (polyester with sheepskin-like appearance)
- 1 x Instruction Manual (this document)
4. Setup and Assembly
The TRIXIE Soft Kennel Easy Travel Crate is designed for quick and straightforward assembly.
4.1 Unfolding the Crate
- Place the folded crate on a flat, stable surface.
- Gently pull the sides of the crate outwards until the internal steel frame begins to extend.
- Locate the frame joints at each corner. Push the frame sections firmly into place until they click and lock, forming a rigid structure.
- Ensure all four vertical support poles are fully extended and locked.

Figure 1: Fully assembled TRIXIE Soft Kennel Easy Travel Crate, showing the main front opening.

Figure 2: Detail of the steel frame joint, illustrating the locking mechanism for stability.
4.2 Inserting the Mat
- Once the crate is fully assembled, place the comfortable mat inside on the bottom surface.
- Ensure the mat lies flat and covers the entire base for your pet's comfort.
4.3 Securing Openings
The crate features multiple zippered openings and roll-up mesh inserts.
- To open, unzip the desired panel.
- For ventilation, roll up the mesh inserts and secure them with the attached toggles or straps.
- To close, unroll the mesh inserts and zip all panels securely.

Figure 3: The travel crate shown with its multiple zippered openings and roll-up mesh panels for ventilation and access.
5. Operating Instructions
5.1 Placing Your Pet Inside
- Open one of the zippered panels completely.
- Gently encourage your pet to enter the crate. You may use treats or familiar toys to make the experience positive.
- Once your pet is inside, securely close and zip the panel.
5.2 Ventilation
The mesh inserts provide essential airflow. Adjust them as needed:
- For maximum ventilation, roll up all mesh panels and secure them.
- For partial ventilation, open one or two panels as desired.
5.3 Transporting the Crate
The crate is equipped with three handles for easy portability.
- Use the top handle for short distances or when carrying an empty crate.
- For heavier pets or longer distances, use the side handles for better balance and support.
- Always support the bottom of the crate when lifting with a pet inside.
6. Care and Maintenance
6.1 Cleaning the Crate
- The polyester fabric can be spot cleaned with a damp cloth and mild detergent.
- For deeper cleaning, the fabric cover may be removed (if detachable) and hand-washed with cold water. Allow to air dry completely.
- Do not machine wash or tumble dry, as this may damage the fabric or frame.
- The internal mat can typically be machine washed on a gentle cycle with cold water and air-dried. Refer to the mat's specific care label if available.
6.2 Storage
To fold the crate for storage:
- Remove your pet and the mat from the crate.
- Locate the locking mechanisms on the frame joints. Press the release buttons (if present) or gently disengage the locks.
- Carefully collapse the frame inwards until the crate is flat.
- Secure any straps or fasteners to keep the crate in its folded position.

Figure 4: The travel crate in its folded, compact state, viewed from the top.

Figure 5: The travel crate folded flat, viewed from the side, demonstrating its compact storage profile.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Crate is unstable or wobbly. | Frame joints are not fully locked. | Ensure all steel frame sections are pushed firmly into their locking positions until they click. |
| Zippers are stuck or difficult to move. | Fabric caught in zipper; zipper mechanism dirty. | Gently pull fabric away from the zipper path. Clean zipper teeth with a small brush if necessary. Do not force the zipper. |
| Pet resists entering the crate. | Pet is unfamiliar or anxious about the crate. | Introduce the crate gradually. Place familiar toys or bedding inside. Use positive reinforcement (treats, praise) to encourage entry. Never force your pet. |
| Crate is difficult to fold. | Locking mechanisms are still engaged. | Ensure all frame locks are disengaged before attempting to collapse the crate. Refer to the setup section for frame details. |
8. Product Specifications
- Brand: TRIXIE
- Model Name: Easy
- Model Number: 39733
- Product Dimensions (Approx. Assembled): 95 x 69 x 63 cm (Length x Width x Height) - Note: Other sizes may be available.
- Folded Dimensions (Approx.): 96 x 20 x 66 cm; 3 kg (Package/Folded)
- Material: Polyester (fabric), Steel (frame)
- Color: Grey
- Specific Use: Pet travel, temporary containment (indoor and temporary outdoor use)
- Special Features: Lightweight, foldable, comfortable mat, good ventilation, multiple openings
- Suitable for: All dog breed sizes
- GTIN: 04011905397337

Figure 6: Visual representation of the TRIXIE Soft Kennel Easy Travel Crate with approximate dimensions indicated.
9. Warranty and Support
For warranty information and customer support, please refer to the documentation provided at the time of purchase or contact your retailer directly. TRIXIE strives to provide high-quality products, and any issues should be addressed through the appropriate channels.
For general inquiries about TRIXIE products, you may visit the official TRIXIE website: www.trixie.de





