Introduction
This manual provides detailed instructions for the installation, operation, maintenance, and troubleshooting of your Unykach UK56009 POS5 Thermal Ticket Printer. Please read this manual thoroughly before using the printer to ensure proper functionality and longevity.
The Unykach UK56009 POS5 is an advanced thermal printer designed for printing tickets and receipts with a partial cut function. It offers extensive connectivity options including USB, RJ12, RJ11, and LAN, ensuring compatibility with various operating systems such as Windows, JPOS, OPOS, Linux, Android, and Mac.
Product Overview
Figure 1: Front-right view of the Unykach UK56009 POS5 Thermal Ticket Printer, showing the power switch and control buttons.
The UK56009 POS5 printer is characterized by its compact design and high-speed printing capabilities (up to 260 mm/sec). It uses standard 80mm wide thermal paper, eliminating the need for ink cartridges. Key features include:
- High-speed thermal printing at 260 mm/sec.
- Partial cut function for receipts.
- Multiple connectivity options: USB, RJ12 (cash drawer), RJ11 (cash drawer), and LAN.
- Wide operating system compatibility: Windows, JPOS, OPOS, Linux, Android, Mac.
- Supports printing of barcodes and logos.
- Compact dimensions: 194 (L) x 145 (W) x 146 (H) mm.
Setup and Installation
1. Unpacking the Printer
Carefully remove the printer from its packaging. Ensure all components are present:
- Unykach UK56009 POS5 Thermal Ticket Printer
- Power Adapter
- USB Cable
- Thermal Paper Roll (initial roll)
- User Manual (this document)
2. Connecting the Printer
Figure 2: Rear panel connections including power, cash drawer (RJ11/RJ12), USB, and LAN (Ethernet) ports.
- Power Connection: Connect the power adapter to the printer's power port and then to a suitable power outlet.
- USB Connection: For direct connection to a computer, plug one end of the USB cable into the printer's USB port and the other end into an available USB port on your computer.
- LAN Connection: For network printing, connect an Ethernet cable from the printer's LAN port to your network router or switch.
- Cash Drawer Connection: If using a cash drawer, connect the RJ11 or RJ12 cable from the cash drawer to the corresponding port on the printer.
3. Loading Thermal Paper
Figure 3: Printer with the top cover open, illustrating the correct placement of the thermal paper roll and the partial cut unit.
- Press the cover open button (refer to Figure 4 for location) to open the printer's top cover.
- Insert the thermal paper roll into the compartment with the paper feeding from the bottom and the thermal side facing the print head. Ensure the roll is centered.
- Pull a small amount of paper out past the cutter.
- Close the top cover firmly until it clicks into place.
Figure 4: Top view highlighting the control buttons (Power, Error, Paper, Feed) and the cover open button, along with the printer's dimensions.
4. Driver Installation
The printer requires drivers for proper communication with your operating system. Drivers and configuration software are available on the Unykach website in the "Downloads" section for the product page. The printer is compatible with:
- Windows
- JPOS
- OPOS
- Linux
- Android (SDK available)
- Mac (SDK available)
Follow the instructions provided with the driver package for your specific operating system. For custom management programs, contact your service provider for correct integration.
Operating Instructions
1. Powering On/Off
To power on the printer, flip the power switch located on the side of the printer to the 'ON' position. The 'POWER' indicator light will illuminate. To power off, flip the switch to the 'OFF' position.
2. Printing a Test Page
After driver installation, it is recommended to print a test page to confirm proper setup. This can usually be done through your operating system's printer settings or by holding the 'FEED' button while powering on the printer (consult driver documentation for specific instructions).
3. Daily Operation
Once installed and configured, the printer will operate automatically when print commands are sent from your POS software or application. Ensure the paper roll is always loaded correctly and the printer is powered on.
Figure 5: Examples of typical usage environments for the Unykach UK56009 POS5 printer, demonstrating its versatility in various business settings.
The printer is designed for various commercial applications, including hospitality, retail, salons, hospitals, and more.
4. Control Panel Indicators and Buttons
- POWER Indicator: Illuminates when the printer is powered on.
- ERROR Indicator: Flashes or illuminates to indicate an error condition (e.g., paper out, print head error).
- PAPER Indicator: Illuminates when paper is low or out.
- FEED Button: Press to manually feed paper. Can also be used for self-test prints.
Maintenance
Regular maintenance ensures optimal performance and extends the life of your printer.
1. Cleaning the Printer
- Exterior: Wipe the exterior with a soft, damp cloth. Do not use harsh chemicals or abrasive cleaners.
- Print Head: The thermal print head should be cleaned periodically (e.g., once a month or after every few paper roll changes) using a thermal print head cleaning pen or isopropyl alcohol on a cotton swab. Ensure the printer is powered off and cooled down before cleaning.
- Paper Path: Remove any paper dust or debris from the paper path using a soft brush or compressed air.
2. Paper Handling
- Always use high-quality thermal paper of the correct width (80mm).
- Store thermal paper in a cool, dry place away from direct sunlight and heat to prevent premature fading.
- Avoid touching the thermal surface of the paper unnecessarily.
Troubleshooting
This section addresses common issues you might encounter with your Unykach UK56009 POS5 printer.
| Problem | Possible Cause | Solution |
|---|---|---|
| Printer does not power on. | Power cable loose or disconnected; power outlet faulty. | Check power cable connections. Try a different power outlet. |
| No printing / Blank pages. | Paper loaded incorrectly (non-thermal side up); paper out; print head dirty or damaged. | Reload paper correctly. Replace paper roll. Clean print head. |
| Poor print quality / Faded print. | Low quality thermal paper; print head dirty; old thermal paper. | Use high-quality thermal paper. Clean print head. Replace paper roll. |
| Paper jam. | Paper loaded incorrectly; foreign object in paper path. | Open cover, remove jammed paper carefully. Ensure paper is loaded straight. |
| Printer not recognized by computer. | USB/LAN cable loose; incorrect drivers installed; printer not selected as default. | Check cable connections. Reinstall correct drivers. Set as default printer in OS settings. |
| Cash drawer does not open. | RJ11/RJ12 cable loose; cash drawer not configured in POS software. | Check cable connection. Configure cash drawer settings in your POS application. |
Specifications
| Feature | Detail |
|---|---|
| Model Number | UK56009 |
| Printing Technology | Thermal Line Printing |
| Print Speed | Up to 260 mm/second |
| Paper Width | 80 mm (standard) |
| Resolution | 230 dpi |
| Connectivity | USB, RJ12 (Cash Drawer), RJ11 (Cash Drawer), LAN (Ethernet) |
| Operating Systems | Windows, JPOS, OPOS, Linux, Android, Mac |
| Auto Cutter | Partial Cut |
| Dimensions (L x W x H) | 194 x 145 x 146 mm |
| Weight | 1 kg |
| Power Consumption | 24 Watts |
Figure 6: Front view indicating compatibility with both 58mm and 80mm thermal paper rolls.
Support and Contact
For further assistance, driver downloads, manuals, and video tutorials, please visit the official Unykach website and navigate to the "Downloads" section on the product page for the UK56009. Telephone support is also available.
If you have any questions or require technical support, please do not hesitate to contact Unykach directly through their official support channels.
Note: Information regarding specific warranty terms was not available in the provided product details. Please refer to your purchase documentation or the official Unykach website for warranty information.