1. Introduction
Thank you for choosing the Bosch SMS2HTW72E Series 2 Freestanding Dishwasher. This manual provides essential information for the safe and efficient operation, installation, and maintenance of your appliance. Please read these instructions carefully before using the dishwasher for the first time and keep them for future reference.
The Bosch SMS2HTW72E is designed for efficient and quiet operation, featuring an EcoSilence Drive motor that optimizes water and electricity consumption. It offers 12 place settings, 6 wash programs, and 4 special options, including Home Connect functionality for smart control.
2. Safety Instructions
Always observe the following safety precautions to prevent injury or damage to the appliance:
- Electrical Safety: Ensure the dishwasher is properly grounded. Do not use extension cords. Disconnect power before any maintenance or cleaning.
- Water Safety: Connect to a cold water supply. Check hoses regularly for leaks or damage.
- Child Safety: This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Keep children away from detergents and the open dishwasher. Activate the child lock feature.
- Detergent Safety: Use only detergents and rinse aids specifically designed for automatic dishwashers. Keep them out of reach of children.
- Loading Safety: Load sharp items (knives, forks) with the handles up to prevent injury. Do not overload the dishwasher.
- Appliance Use: Do not sit or stand on the dishwasher door. Do not open the door during operation, especially during the hot wash cycle.
3. Installation and First Use
3.1 Unpacking and Placement
Carefully remove all packaging materials. Check the appliance for any transport damage. Place the dishwasher on a firm, level surface. Ensure there is adequate space for ventilation and door opening.

Image: Bosch SMS2HTW72E Dishwasher with indicated dimensions. The appliance measures approximately 84.5 cm in height, 60 cm in width, and 60 cm in depth.
3.2 Water Connection
Connect the water inlet hose to a cold water tap with a 3/4 inch thread. Ensure the connection is tight to prevent leaks. Connect the drain hose to a suitable drain pipe or sink trap, ensuring it is securely fastened and positioned to allow proper drainage.
3.3 Electrical Connection
Plug the dishwasher into a properly grounded electrical outlet. Ensure the voltage and frequency match the specifications on the appliance's rating plate.
3.4 Initial Setup
Before the first wash cycle, fill the salt dispenser with dishwasher salt and the rinse aid dispenser with rinse aid. Adjust the water hardness setting according to your local water supply. Refer to the detailed instructions in the full manual for specific steps on these adjustments.
4. Operating Instructions
4.1 Control Panel Overview
The control panel allows you to select programs, options, and monitor the wash cycle. Familiarize yourself with the buttons and display indicators.

Image: The control panel of the Bosch SMS2HTW72E dishwasher, showing program selection buttons (Eco, Auto, Intensive, 1h, Silence, Favorite), special options (Home Connect, Extra Dry, Half Load, SpeedPerfect+), a digital display, and Start/Power buttons.
4.2 Loading the Dishwasher
Proper loading ensures optimal cleaning results and prevents damage to dishes. The dishwasher features Vario baskets, a height-adjustable upper basket, and a lower basket with foldable tines and a cutlery basket.

Image: The upper basket of the dishwasher, demonstrating how to load cups, glasses, and small plates. The height of this basket can be adjusted to accommodate taller items in the lower basket.

Image: The lower basket of the dishwasher, showing a typical load including larger plates, pots, and a cutlery basket. The foldable tines allow for flexible loading of various items.
4.3 Adding Detergent and Rinse Aid
Open the detergent dispenser and add the appropriate amount of dishwasher detergent. Close the dispenser lid securely. Check the rinse aid indicator and refill if necessary.
4.4 Selecting a Program and Options
Choose one of the 6 available programs based on the soil level and type of dishes:
- Eco 50 °C: Energy-saving program for normally soiled dishes.
- Auto 45-65 °C: Automatically adjusts temperature and water usage based on soil level.
- Intensive 70 °C: For heavily soiled pots, pans, and dishes.
- Program 1h 65 °C: A quick program for normally soiled dishes.
- Silence 50 °C: Extra quiet program, ideal for use at night.
- Favorite: Customizable program, can be set for pre-rinse or other preferred cycles.
Select additional options as needed:
- Home Connect: Connects your dishwasher to your smartphone for remote control and smart features.
- Extra Dry: Provides an intensive drying phase for better drying results.
- Half Load: Reduces water and energy consumption when washing fewer dishes.
- SpeedPerfect+: Reduces program duration by up to three times while maintaining cleaning performance.
4.5 Starting the Wash Cycle
Close the dishwasher door firmly. Press the 'Start' button to begin the selected program. If you wish to use the delayed start function, set the desired delay (1-24 hours) before pressing 'Start'.
5. Maintenance and Care
Regular maintenance ensures the longevity and optimal performance of your dishwasher.
5.1 Cleaning the Filters
The dishwasher has a triple self-cleaning filter system. Regularly check and clean the coarse and fine filters to prevent blockages and ensure effective cleaning. Twist the filter assembly counter-clockwise to remove it, rinse under running water, and reassemble.
5.2 Cleaning the Spray Arms
Check the spray arm nozzles for any blockages. If necessary, remove the spray arms and clean the nozzles with a thin object like a toothpick.
5.3 Exterior and Interior Cleaning
Wipe the exterior of the dishwasher with a soft, damp cloth. For the interior, run a dishwasher cleaning cycle periodically using a specialized dishwasher cleaner.
5.4 Adding Salt and Rinse Aid
Monitor the indicators for dishwasher salt and rinse aid. Refill as needed to ensure proper water softening and streak-free drying.
6. Troubleshooting
Before contacting customer service, try the following solutions for common issues:
| Problem | Possible Cause | Solution |
|---|---|---|
| Dishwasher does not start | Power cord unplugged; Door not closed properly; Fuse blown; Delayed start active. | Check power connection; Ensure door is latched; Check household fuse; Cancel delayed start. |
| Dishes are not clean | Incorrect program selected; Spray arms blocked; Filters clogged; Insufficient detergent; Dishes improperly loaded. | Select appropriate program; Clean spray arms; Clean filters; Add more detergent; Reload dishes correctly. |
| Water remains in the dishwasher | Drain hose kinked or blocked; Filters clogged; Drain pump blocked. | Check and clear drain hose; Clean filters; Refer to manual for drain pump cleaning. |
| White streaks on dishes | Rinse aid dispenser empty; Rinse aid dosage too high; Water hardness setting incorrect. | Refill rinse aid; Reduce rinse aid dosage; Adjust water hardness setting. |
For more detailed troubleshooting, please refer to the complete user manual or contact Bosch customer support.
7. Technical Specifications
Below are the key technical specifications for the Bosch SMS2HTW72E dishwasher:
| Parameter | Value |
|---|---|
| Model Number | SMS2HTW72E |
| Installation Type | Freestanding |
| Product Dimensions (D x W x H) | 60D x 60W x 84.5H cm |
| Weight | 48.6 kg |
| Capacity | 12 Place Settings |
| Energy Efficiency Class | E (as per EU 2019/2017) |
| Energy Consumption (Eco program) | 0.923 kWh/cycle |
| Water Consumption (Eco program) | 9.5 liters/cycle |
| Program Duration (Eco program) | 3:45 (h:min) |
| Noise Level | 46 Decibels |
| Control Type | Touch-bediening (Touch Control) |
| Material | Polinox tank |
| Special Features | Delayed start timer, Self-cleaning filter, Child lock, Remaining time indication, Home Connect |
| Voltage | 240 VAC |
| Frequency | 60 Hz |

Image: The EU Energy Label for the Bosch SMS2HTW72E dishwasher, indicating an energy efficiency class E, 92 kWh/100 cycles, 12 place settings, 9.5 liters water/cycle, 3:45h program duration, and 46 dB noise level.

Image: Official Product Data Sheet for the Bosch SMS2HTW72E dishwasher, providing detailed technical information and compliance with EU regulations (Delegierte Verordnung (EU) 2019/2017).
8. Warranty and Support
8.1 Warranty Information
This Bosch appliance comes with a manufacturer's warranty. Please refer to the warranty card included with your product or visit the official Bosch website for detailed terms and conditions. The availability of spare parts in the EU is guaranteed for 14 years.
8.2 Customer Support
For technical assistance, spare parts, or service appointments, please contact Bosch customer support. You can find contact details on the official Bosch website or in the documentation provided with your appliance. When contacting support, please have your model number (SMS2HTW72E) and purchase date ready.