Introduction
This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your Rocita Commercial 12L Single-Bowl Slushy Machine, Model SM-1. Please read these instructions thoroughly before initial use and retain for future reference.
The Rocita SM-1 is a robust frozen drink machine designed for both commercial and home use. It features a 12-liter capacity tank, constructed from durable 304 stainless steel and PC material for the tank, cylinder, and outer spiral. The machine offers separate cool and freeze modes, allowing for versatile beverage preparation from cold drinks to slushies.

Figure 1: Rocita Commercial 12L Single-Bowl Slushy Machine.
Product Features
- Large Capacity: Single 12-liter (3.2 US Gal) tank, suitable for various frozen beverages.
- Durable Construction: Made with 304 food-grade stainless steel for corrosion resistance and easy sanitization. Tanks, cylinders, and outer spirals are made from high-transmittance PC material.
- Dual Operating Modes: Separate 'Cool' and 'Freeze' modes for different beverage requirements.
- Efficient Cooling: Equipped with an efficient compressor for rapid cooling, energy saving, and low noise operation.
- Leak-proof Design: Features a sealing ring in the tank and an upgraded drain valve to prevent liquid leakage.
- Easy Cleaning: Components like the transparent tank, condensers, and dual-screw stirring mechanism are designed for straightforward cleaning.

Figure 2: Key components and materials of the Rocita Slushy Machine.
Setup Instructions
- Unpacking: Carefully remove all packaging materials and inspect the machine for any damage.
- Placement: Place the machine on a stable, level surface with adequate ventilation around all sides. Ensure there is sufficient space for air circulation to prevent overheating.
- Drip Tray Installation: Install the drip tray(s) beneath the dispensing faucets to catch any drips and prevent spills.
- Initial Cleaning: Before first use, thoroughly clean all parts that will come into contact with beverages, including the tank, lid, stirring auger, and faucet components. Refer to the 'Maintenance & Cleaning' section for detailed instructions.
- Power Connection: Connect the machine to a grounded power outlet. Ensure the voltage matches the machine's requirements.
Video 1: This video demonstrates the installation of drip trays, filling the tanks with liquid, the process of slush formation, dispensing the frozen drink, and the cleaning procedure for the Rocita Slushy Machine.
Operating Instructions
- Prepare Beverage Mix: Mix your desired beverage concentrate with water according to the recipe. Ensure the sugar content is at least 15% to prevent the mixture from freezing solid and potentially damaging the machine. For alcoholic beverages, ensure the alcohol content is appropriate for freezing.
- Fill the Tank: Pour the prepared liquid into the 12L tank. Do not exceed the maximum fill line indicated on the tank.
- Select Mode: Use the control panel to select the desired operating mode:
- Freeze Mode: For making slushies and frozen drinks. The slush temperature ranges from -33.8℉ to -37.4℉.
- Cool Mode: For keeping beverages chilled without freezing. Cold drink temperature ranges from 37.4℉ to 51.8℉.
- Dispensing: Once the beverage reaches the desired consistency, pull the faucet handle down to dispense. The leak-proof faucet ensures smooth and continuous flow.

Figure 3: The machine supports both cool and freeze modes for various beverages.

Figure 4: Detailed view of the control panel and dispensing features.
Maintenance & Cleaning
Regular cleaning is crucial for hygiene and to ensure the longevity of your slushy machine. It is recommended to disassemble and clean all parts that come into contact with beverages after each use or periodically, depending on usage frequency.
- Drain Remaining Liquid: Turn off the machine. Dispense any remaining liquid from the tank.
- Rinse Tank: Pour clean water into the tank and allow the stirring mechanism to rotate for a few minutes to rinse. Drain the water. Repeat if necessary.
- Disassemble Faucet: First, remove the nozzle, then the handle, and finally carefully take out the drain valve and spring together.
- Remove Tank: Lift the bottom of the tank slightly and gently shake it left and right to loosen, then take the entire tank forward to remove it.
- Disassemble Internal Components: Carefully remove the outer spiral, auger, sealing ring, and drain pan in turn.
- Clean Parts: Wash all disassembled parts with warm, soapy water. Use a soft brush for hard-to-reach areas. Rinse thoroughly with clean water.
- Dry and Reassemble: Ensure all parts are completely dry before reassembling. Reassemble in reverse order of disassembly. Apply food-grade lubricant to gaskets and O-rings as needed.
- Clean Exterior: Wipe down the exterior of the machine with a damp cloth. Do not use abrasive cleaners or immerse the main unit in water.

Figure 5: The black outer spiral is designed for easy cleaning.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Machine not freezing / Slush too thin | Insufficient sugar content in mix; 'Cool' mode selected; ambient temperature too high. | Ensure sugar content is at least 15%. Select 'Freeze' mode. Operate in a cooler environment. |
| Slush too thick / Machine jamming | Excessive sugar content; insufficient liquid; incorrect temperature setting. | Adjust sugar content. Ensure liquid level is adequate. Adjust temperature to a slightly warmer setting within 'Freeze' mode. |
| Liquid leakage from tank or faucet | Improperly installed sealing ring or drain valve; damaged gasket. | Check and correctly install the sealing ring and drain valve. Inspect gaskets for wear and replace if necessary. |
| Machine making unusual noise | Improper assembly of stirring auger; foreign object in tank; machine not level. | Disassemble and reassemble the stirring auger. Check for and remove any foreign objects. Ensure machine is on a level surface. |
If you encounter issues not listed here or if the problem persists, please contact customer support.
Specifications
| Brand | Rocita |
| Model Name | Commercial Slushy Machine 12L |
| Model Number | SM-1 |
| Capacity | 12 Liters (3.2 US Gal) |
| Material | 304 Stainless Steel, Acrylonitrile Butadiene Styrene (ABS), Polycarbonate (PC) |
| Power | 600W (Efficient Compressor) |
| Dimensions (L x W x H) | 18.7" x 12" x 27.6" |
| Operation Mode | Automatic |
| Product Care | Hand Wash (disassembled parts) |
| UPC | 786986487300 |
Warranty & Support
The Rocita Commercial 12L Single-Bowl Slushy Machine comes with a 2-year warranty from the date of purchase, covering manufacturing defects and malfunctions under normal use.
For any questions, technical assistance, or warranty claims, please contact our professional after-sales support team. We offer 24/7 customer service to ensure your satisfaction.
Contact Information: Please refer to the contact details provided with your product packaging or on the official Rocita website for the most up-to-date support channels.
Additional Resources
Video 2: A brief overview of the Rocita Commercial Slushy Machine, highlighting its size and the included user manual. Note: This specific product is a 12L single-bowl model, though the video may reference a larger capacity unit.