NexiGo N960E

NexiGo N960E Webcam User Manual

Model: N960E | Brand: NexiGo

1. Introduction

This manual provides comprehensive instructions for the setup, operation, maintenance, and troubleshooting of your NexiGo N960E 1080P 60FPS Webcam. Please read this manual thoroughly before using the product to ensure optimal performance and longevity.

Product Overview

The NexiGo N960E is a high-definition webcam designed for various communication and streaming needs. It features 1080p resolution at 60 frames per second, fast autofocus, an adjustable ring fill light, a built-in privacy cover, and dual stereo microphones with noise-canceling technology. It is compatible with major operating systems and video conferencing platforms.

What's in the Box

NexiGo N960E Webcam with ring light and stand

Figure 1: NexiGo N960E Webcam. This image shows the webcam with its integrated ring light and the adjustable clip stand.

2. Setup and Installation

2.1 Physical Installation

  1. Mounting the Webcam:

    The NexiGo N960E webcam features a versatile mounting clip. You can place it securely on top of your computer monitor, laptop screen, or a flat surface. The clip is designed to provide a stable base.

    Alternatively, the webcam includes a standard 1/4-inch tripod screw hole on the bottom of the clip, allowing it to be mounted on a tripod or other compatible stand for more flexible positioning.

  2. Connecting to Your Computer:

    Connect the provided USB cable to the USB-A port on the webcam and then plug the other end into an available USB port on your computer. The webcam is plug-and-play, meaning no additional drivers are typically required for basic functionality.

Person using NexiGo webcam on a laptop during a video call

Figure 2: Webcam in use on a laptop. This image illustrates the webcam mounted on a laptop, actively participating in a video conference.

2.2 Software Installation (Optional)

For advanced settings and customization, it is recommended to download and install the NexiGo Webcam Settings application from the official NexiGo website. This software allows you to fine-tune image parameters such as brightness, contrast, saturation, and more.

3. Operating Instructions

3.1 Ring Fill Light

The built-in ring light provides illumination for improved video quality, especially in low-light conditions. It offers three light modes and stepless adjustable brightness.

Demonstration of NexiGo webcam ring light touch controls and brightness levels

Figure 3: Ring Light Controls. This image illustrates how to adjust the ring light's color temperature and brightness using touch controls.

3.2 Autofocus Technology

The NexiGo N960E features enhanced autofocus to ensure you remain sharp and clear in your video feed. The camera automatically adjusts its focus to keep the subject in focus, even with slight movements.

Man in a classroom setting with autofocus indicators on his face

Figure 4: Autofocus in action. This image demonstrates the webcam's autofocus capability, keeping the subject sharp and clear.

3.3 Built-in Privacy Shutter

For enhanced privacy and security, the webcam includes a built-in physical privacy cover. When not in use, simply slide the cover over the lens to prevent unauthorized access to your camera feed and ensure peace of mind.

Comparison of webcam with open and closed privacy shutter

Figure 5: Privacy Shutter. This image shows the webcam with its privacy shutter open and closed, highlighting the security feature.

3.4 Dual Stereo Microphone with Noise-Canceling

The integrated dual stereo microphones utilize noise-canceling technology to reduce ambient background noise, ensuring your voice is captured clearly and distinctly during calls or recordings, even in noisy environments.

Person using laptop with NexiGo webcam, showing sound wave visualization

Figure 6: Noise-Canceling Microphone. This image illustrates the webcam's microphone capturing clear audio by reducing background noise.

3.5 Adjusting Webcam Settings (NexiGo Webcam Settings App)

For advanced control over your webcam's image and audio settings, use the NexiGo Webcam Settings application. This software allows you to adjust various parameters to optimize your video output.

Screenshot of NexiGo Webcam Settings app interface with various adjustment options

Figure 7: NexiGo Webcam Settings App. This screenshot displays the user interface of the NexiGo Webcam Settings application, showing various adjustable parameters.

3.6 Product Videos

Video 1: NexiGo N960E Product Overview. This video provides a general overview of the NexiGo N960E webcam's features and benefits.

4. Maintenance

Proper maintenance ensures the longevity and optimal performance of your webcam.

5. Troubleshooting

If you encounter issues with your NexiGo N960E webcam, please refer to the following common problems and solutions:

ProblemPossible CauseSolution
No Image/Video Output
  • USB cable not properly connected.
  • Webcam not selected in application settings.
  • Privacy cover is closed.
  • Driver issue (rare for plug-and-play).
  • Ensure USB cable is securely plugged into both the webcam and the computer. Try a different USB port.
  • In your video conferencing/streaming software, check camera settings and select "NexiGo N960E".
  • Slide the privacy cover open.
  • Restart your computer. If issues persist, check device manager for webcam status or reinstall the NexiGo Webcam Settings app.
Poor Video Quality (Blurry, Dark, Grainy)
  • Insufficient lighting.
  • Lens is dirty.
  • Incorrect software settings.
  • Autofocus interference.
  • Activate and adjust the ring fill light. Ensure adequate ambient lighting.
  • Gently clean the webcam lens with a soft, lint-free cloth.
  • Open the NexiGo Webcam Settings app and adjust brightness, contrast, and sharpness.
  • Ensure there are no obstructions in front of the lens that might interfere with autofocus.
Microphone Not Working or Poor Audio
  • Microphone not selected in application settings.
  • System audio input settings incorrect.
  • Excessive background noise.
  • In your application's audio settings, select "NexiGo N960E Microphone" as the input device.
  • Check your computer's sound settings to ensure the webcam microphone is enabled and set as the default input device.
  • While the microphone has noise-canceling, try to minimize loud background noises for optimal clarity.

6. Specifications

FeatureDetail
Model NumberN960E
Product Dimensions2.36 x 1.78 x 3.43 inches
Item Weight8.1 ounces
Video Capture Resolution1080p (Full HD)
Frame RateUp to 60 frames per second (fps)
Photo Sensor TechnologyCMOS
Maximum Aperture2.8 Millimeters
Video Capture FormatYUY2/MJPG
Supported Audio FormatMP3, WAV, AAC
Connectivity TechnologyUSB
ColorBlack
ManufacturerNexiGo

7. Warranty and Support

Customer Support

NexiGo is committed to providing excellent customer service. For any inquiries, technical assistance, or support needs, please contact our dedicated support team.

Customer support representative with headset

Figure 8: NexiGo Customer Support. This image depicts a customer support representative, symbolizing NexiGo's commitment to user assistance.

Official Resources

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