1. Introduction
This manual provides instructions for the CHOUBENBEN T-A4 infrared remote control, designed for use with various electric fireplace and stove heater models from Twin Star, ChimneyFree, ClassicFlame, and Duraflame. Please read this manual thoroughly before operating the remote control.
Important Note: This remote control is not a universal remote. It is specifically designed for the listed compatible models. If you are unsure about compatibility, please verify your fireplace or stove heater model number.
2. Product Overview


3. Setup and Battery Installation
The CHOUBENBEN T-A4 remote control requires two AAA 1.5V batteries (not included) for operation. No programming is required; the remote is ready to use once batteries are installed.
- Locate the battery compartment on the back of the remote control.
- Slide the battery compartment cover downwards to open it.
- Insert two AAA 1.5V batteries, ensuring the correct polarity (+ and -) as indicated inside the compartment.
- Slide the battery compartment cover back into place until it clicks securely.

4. Operating Instructions
Point the remote control directly at the infrared receiver on your fireplace or stove heater. The remote features the following buttons:
- Power Button (⏻): Turns the fireplace/heater ON or OFF.
- Temperature Button (☺): Adjusts the heater's temperature setting.
- Timer Button (⏱): Sets the operational timer for the unit.
- Light Button (💡): Controls the internal lighting or backlight of the unit.
- Flame Effect Button (🔥): Controls the flame effect settings (e.g., intensity, speed).
- Brightness Button (☀): Adjusts the brightness of the flame or internal lights.

5. Maintenance
- Cleaning: Wipe the remote control with a soft, dry cloth. Do not use abrasive cleaners or solvents.
- Battery Replacement: Replace batteries when the remote's range decreases or it stops responding. Always replace both batteries at the same time with new AAA 1.5V batteries.
- Storage: If the remote will not be used for an extended period, remove the batteries to prevent leakage and damage.
6. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Remote not responding | Dead or incorrectly installed batteries. Obstruction between remote and unit. Remote out of range. | Replace batteries, ensuring correct polarity. Remove any obstructions. Move closer to the fireplace/heater. |
| Intermittent operation | Weak batteries. Infrared sensor blocked or dirty. | Replace batteries. Clean the infrared sensor on the fireplace/heater. |
| Remote does not control all functions | Incompatibility with specific unit functions. | Verify your fireplace/heater model's compatibility with all remote functions. Some older models may not support all features. |
7. Specifications
- Model: T-A4
- Brand: CHOUBENBEN
- Connectivity Technology: Infrared
- Battery Type: 2 x AAA 1.5V (not included)
- Number of Buttons: 6 (Power, Temperature, Timer, Light, Flame Effect, Brightness)
- Special Features: Flame Effect Control, Infrared Transmission
8. Compatible Models
This remote control is compatible with a range of Twin Star, ChimneyFree, ClassicFlame, and Duraflame electric fireplace and stove heater models. Please ensure your model number is listed below for guaranteed compatibility:
- 28II300GRA-S
- 32II300GRA
- CHIMNEYFREE 32IIU300GRA
- 28II300SRA
- 25II310SRA
- 18EF031GRP
- 18EF031SRP
- 23EF031GRP
- 23EF031SRP
- 25EF031GRP
- 26EF031GRP
- 26EF031SRP
- 28EF031GRP
- 18EF031GRA
- 18EF031SRA
- 23EF031GRA
- 23EF031SRA
- 25EF031GRA
- 26EF031GRA
- 26EF031SRA
- 28EF031GRA
- 28EF031SRP
- 32EF031GRP
- 33EF031GRP
- 33EF031SRP
- 28EF031SRA
- 32EF031GRA
- 33EF031GRA
- 33EF031SRA
- 33WM1315
- 25MMS20259
- 25MMS20259-C253
- 18II310GRA
- 23II310GRA
- 25II310GRA
- 26II310GRA
- 28II310GRA
- 32II310GRA
- 33II310GRA
- 18IIU310GRA
- 23IIU310GRA
- 25IIU310GRA
- 26IIU310GRA
- 28IIU310GRA
- 32IIU310GRA
- 33IIU310GRA
- 28II300GRA
- 32II300GRA
- CHIMNEYFREE 32IIU300GRA
- 28II300SRA
- 25II310SRA
9. Warranty and Support
Specific warranty information is not provided with this product. For support or inquiries regarding compatibility, please contact the retailer or manufacturer directly.