Introduction
Welcome to your new Fresh FMW-28ECGB Microwave Oven. This manual provides essential information for safe operation, installation, maintenance, and troubleshooting. Please read it thoroughly before using your appliance to ensure proper use and to prevent potential hazards.
Important Safety Instructions
When using electrical appliances, basic safety precautions should be followed, including the following:
- Read all instructions before using the appliance.
- Do not operate the oven if the cord or plug is damaged, if it is not working properly, or if it has been damaged or dropped.
- Do not heat liquids or other foods in sealed containers as they are liable to explode.
- Only allow children to use the oven without supervision when adequate instructions have been given so that the child is able to use the oven in a safe way and understands the hazards of improper use.
- Use only utensils that are suitable for use in microwave ovens.
- When heating food in plastic or paper containers, keep an eye on the oven due to the possibility of ignition.
- If smoke is observed, switch off or unplug the appliance and keep the door closed in order to stifle any flames.
- Regularly clean the oven and remove any food deposits.
- Failure to maintain the oven in a clean condition could lead to deterioration of the surface that could adversely affect the life of the appliance and possibly result in a hazardous situation.
- Do not attempt to adjust or repair the oven yourself. Contact qualified service personnel for all servicing.
Product Overview
Familiarize yourself with the components of your Fresh FMW-28ECGB Microwave Oven.

Figure 1: Front view of the Fresh FMW-28ECGB Microwave Oven, showing the control panel, door handle, and main body.
Main Components:
- Control Panel: Features buttons and a rotary knob for setting cooking functions, time, and power levels.
- Oven Door: Equipped with a safety lock system.
- Door Handle: For opening and closing the oven door.
- Oven Cavity: The interior space where food is placed for cooking.
- Glass Turntable: Rotates to ensure even cooking.
- Turntable Support: Holds the glass turntable in place.
Setup and Installation
Unpacking
- Carefully remove the microwave oven and all packing materials from the carton.
- Check the oven for any damage, such as dents or a misaligned door. Do not operate the oven if it is damaged.
- Remove any protective film from the surface of the cabinet and door.
Placement
- Place the oven on a flat, stable surface that can support its weight and the heaviest food likely to be cooked in it.
- Ensure adequate ventilation. Leave a minimum of 20 cm (7.9 inches) of space above the oven, 10 cm (3.9 inches) at the rear, and 5 cm (2 inches) on both sides.
- Do not block any ventilation openings on the oven.
- Keep the oven away from heat sources and strong magnetic fields.

Figure 2: Dimensions of the Fresh FMW-28ECGB Microwave Oven, showing a width of 52 cm, depth of 4.34 cm (likely a typo, should be 43.4cm or similar for depth), and height of 3.26 cm (likely a typo, should be 32.6cm or similar for height). Please refer to specifications for accurate measurements.
Electrical Connection
- Ensure the voltage indicated on the rating label matches your local power supply.
- Plug the oven into a properly installed and grounded wall outlet. Do not use extension cords or adapters.
Operating Instructions
Control Panel Overview
The control panel features various buttons and a rotary knob for selecting functions and adjusting settings:
- Microwave: Selects microwave cooking mode.
- Weight Defrost: Defrosts food based on weight input.
- Time Defrost: Defrosts food based on time input.
- Cook/Kitchen Timer: Sets cooking time or functions as a standalone kitchen timer.
- Stop/Clear: Stops cooking or clears settings.
- Start/+30Sec./Confirm: Starts cooking, adds 30 seconds to cooking time, or confirms selections.
- Timer/Weight/Auto Menu Knob: Rotates to adjust time, weight, or select auto menu programs.
Basic Microwave Cooking
- Place food in a microwave-safe container on the glass turntable.
- Close the oven door.
- Press the 'Microwave' button.
- Rotate the 'Timer/Weight/Auto Menu' knob to set the desired cooking time.
- Press the 'Start/+30Sec./Confirm' button to begin cooking.
Defrosting (Weight/Time)
Weight Defrost:
- Place frozen food in the oven.
- Press the 'Weight Defrost' button.
- Rotate the knob to select the food weight.
- Press 'Start/+30Sec./Confirm'.
Time Defrost:
- Place frozen food in the oven.
- Press the 'Time Defrost' button.
- Rotate the knob to set the defrosting time.
- Press 'Start/+30Sec./Confirm'.
Using Auto Menu
The Auto Menu feature provides pre-programmed settings for common foods.
- Place food in the oven.
- Rotate the 'Timer/Weight/Auto Menu' knob to select an Auto Menu program (e.g., popcorn, potato, pizza).
- Press 'Start/+30Sec./Confirm' to confirm the selection and start cooking.
Setting the Clock/Kitchen Timer
Refer to the specific instructions in your appliance's full manual for detailed clock setting procedures, as these can vary by model. For the Kitchen Timer function, press 'Cook/Kitchen Timer' and rotate the knob to set the desired countdown time, then press 'Start/+30Sec./Confirm'.
Maintenance and Cleaning
Regular cleaning and maintenance will prolong the life of your microwave oven.
Exterior Cleaning
- Wipe the exterior with a damp cloth and mild detergent.
- Avoid abrasive cleaners or scouring pads.
Interior Cleaning
- Clean the oven cavity after each use with a damp cloth.
- For stubborn food splatters, place a bowl of water with lemon juice inside and microwave for 2-3 minutes. The steam will loosen the residue, making it easier to wipe away.
- Ensure the interior is dry before closing the door.
Turntable Care
- The glass turntable and turntable support can be removed for cleaning. Wash them in warm, soapy water or in a dishwasher.
- Ensure they are completely dry before placing them back in the oven.
Troubleshooting
If you encounter any issues with your microwave oven, refer to the table below for common problems and solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Oven will not start | Power cord not plugged in; Door not closed properly; Fuse blown or circuit breaker tripped. | Plug into outlet; Close door firmly; Check fuse or reset circuit breaker. |
| Food not heating | Incorrect cooking time/power level; Door not closed properly; Microwave-safe dish not used. | Adjust time/power; Close door firmly; Use appropriate cookware. |
| Turntable not rotating | Turntable not properly seated; Turntable support dirty or damaged. | Ensure turntable and support are correctly positioned; Clean or replace support. |
| Unusual noise during operation | Turntable or support not correctly placed; Food container touching oven walls. | Re-position turntable and support; Ensure food container does not obstruct rotation. |
Specifications
- Brand: Fresh
- Model: FMW-28ECGB
- Capacity: 28 Liters
- Wattage: 1000 Watts
- Installation Type: Countertop
- Material: Metal
- Product Dimensions (D x W x H): Approximately 43.4 cm x 52 cm x 32.6 cm (Note: Original data provided 4.34 x 5.2 x 3.26 cm, which appears to be in decimeters or an error, adjusted to common microwave dimensions in cm based on typical product sizes for 28L).
- Item Weight: 18 Kilograms
- Color: Black
- Controller Type: Button
- Defrost Function: Yes (Weight and Time)
Warranty and Support Information
For warranty details and customer support, please refer to the warranty card included with your purchase or contact Fresh customer service directly. Keep your proof of purchase for any warranty claims.