Targus DOCK423B

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Targus USB-C Dual HDMI 4K Travel Dock User Manual

Model: DOCK423B

Introduction

The Targus USB-C Dual HDMI 4K Travel Dock is a versatile solution designed to expand the connectivity of your USB-C enabled devices. This compact docking station allows you to connect two 4K HDMI displays, multiple USB peripherals, an Ethernet network, and provides power pass-through charging for your host device. It is compatible with a wide range of operating systems, including Windows, macOS, iPadOS, Chrome OS, Android, and Linux.

Targus USB-C Dual HDMI 4K Travel Dock, angled view

Image: Angled view of the Targus USB-C Dual HDMI 4K Travel Dock, showcasing its compact design and various ports.

Package Contents

  • Targus USB-C Dual HDMI Travel Dock
  • Documentation (User Manual)
Front of the Targus USB-C 4K Dual Monitor Travel Dock retail box

Image: Front view of the product packaging, indicating key features like 4K dual monitor support and 100W power pass-through.

System Requirements

  • Host device with a USB-C port supporting DisplayPort Alternate Mode (DP Alt Mode)
  • Compatible with Thunderbolt 3 enabled devices
  • Operating Systems:
    • Windows®
    • macOS®
    • iPadOS®
    • Chrome OS™
    • Android™
    • Linux
Bottom of the Targus USB-C 4K Dual Monitor Travel Dock retail box showing system requirements and model number

Image: Bottom panel of the product box, detailing system requirements and product identification information.

Setup Instructions

  1. Connect to Host Device:

    Plug the integrated USB-C cable from the travel dock into an available USB-C port on your laptop, tablet, or smartphone. Ensure your device's USB-C port supports DisplayPort Alternate Mode for video output.

    Close-up of the USB-C connector cable of the Targus dock

    Image: Close-up of the integrated USB-C connector, which connects the dock to your host device.

  2. Connect External Displays:

    Connect your HDMI monitors to the two HDMI ports on the travel dock using standard HDMI cables. The dock supports dual 4K resolution at 60Hz.

    Targus dock with two HDMI cables connected to external monitors

    Image: The docking station with two HDMI cables connected, illustrating dual display setup.

  3. Connect USB Peripherals:

    Utilize the two USB 3.2 Gen 1 Type-A ports to connect your USB devices such as keyboards, mice, external hard drives, or USB flash drives. One Type-A port supports BC 1.2 at 1.5A for fast charging.

    Side view of the Targus dock showing USB-A ports and Ethernet port

    Image: Side view of the dock highlighting the USB-A ports and the Gigabit Ethernet port.

  4. Connect to Network (Optional):

    For a stable wired internet connection, connect an Ethernet cable from your router or modem to the Gigabit Ethernet port on the dock.

  5. Insert SD/Micro SD Cards (Optional):

    Insert your SD or Micro SD memory cards into the corresponding slots for data transfer. The dock supports Secure Digital v3.0 UHS-I.

  6. Power Pass-Through (Optional):

    If your host device requires charging, connect your USB-C Power Delivery (PD) charger (not included) to the USB-C PD port on the dock. The dock supports up to 100W power pass-through to charge your host device.

Targus dock fully connected with multiple cables for power, display, and peripherals

Image: The docking station with all ports in use, demonstrating a complete workstation setup.

Operating Instructions

Once connected, the Targus USB-C Dual HDMI 4K Travel Dock operates automatically. Your operating system should detect the connected displays and peripherals without requiring additional drivers for most functions. For optimal performance, ensure your host device's drivers are up to date.

  • Display Configuration: Access your operating system's display settings to configure display modes (extended, mirrored) and resolutions for your external monitors. The dock supports up to dual 4K (3840x2160) at 60Hz.
  • Data Transfer: Files can be transferred to and from connected USB storage devices and SD/Micro SD cards at speeds up to 5Gbps.
  • Charging: The USB-C PD port will pass through power from your connected USB-C charger to your host device. The USB Type-A port with BC 1.2 support can charge compatible devices at 1.5A.

Maintenance

To ensure the longevity and optimal performance of your Targus USB-C Dual HDMI 4K Travel Dock, follow these maintenance guidelines:

  • Cleaning: Use a soft, dry, lint-free cloth to clean the surface of the dock. Avoid using liquid cleaners, aerosols, or solvents.
  • Storage: When not in use, store the dock in a cool, dry place away from direct sunlight and extreme temperatures.
  • Handling: Avoid dropping the dock or subjecting it to strong impacts. Do not attempt to disassemble the device.

Troubleshooting

ProblemPossible CauseSolution
No display on external monitor(s)
  • Incorrect display settings on host device.
  • Host device USB-C port does not support DP Alt Mode.
  • Faulty HDMI cable or monitor.
  • Insufficient power to the dock/host.
  • Check display settings (e.g., Extend, Duplicate).
  • Verify host device's USB-C port specifications.
  • Test with different HDMI cables or monitors.
  • Ensure adequate power is supplied to the dock and host device, especially for dual 4K displays.
USB peripherals not recognized
  • Loose connection.
  • Device drivers not installed (for specific peripherals).
  • Power issue.
  • Reconnect the peripheral and the dock.
  • Install necessary drivers for the peripheral on your host device.
  • Ensure the dock is receiving sufficient power.
Slow data transfer speeds
  • Using a non-USB 3.0/3.2 compatible device/cable.
  • Host device port limitation.
  • Ensure all connected devices and cables are USB 3.0/3.2 compatible.
  • Verify your host device's USB-C port supports USB 3.0/3.2 speeds.
Host device not charging
  • USB-C PD charger not connected or insufficient wattage.
  • Host device does not support USB-C PD charging.
  • Connect a compatible USB-C PD charger (minimum 60W recommended for laptops, 100W for full pass-through).
  • Check your host device's specifications for USB-C PD charging compatibility.

Specifications

FeatureDetail
Model NumberDOCK423B
UPC5051794035124
Host ConnectionIntegrated USB-C cable (supports DP Alt Mode, Thunderbolt 3 compatible)
Video Ports2 x HDMI 4K
Max ResolutionDual 4K (3840x2160) @ 60Hz
USB Data Ports2 x USB 3.2 Gen 1 Type-A (1 port supports BC 1.2 at 1.5A)
Ethernet Port1 x Gigabit Ethernet (RJ45)
Card Reader1 x SD Card Slot, 1 x Micro SD Card Slot (supports Secure Digital v3.0 UHS-I)
Power DeliveryUSB-C PD Pass-Through up to 100W (requires compatible USB-C PD charger)
Operating SystemsWindows, macOS, iPadOS, Chrome OS, Android, Linux
Dimensions(Dimensions not provided in input, omit or state N/A)
Weight(Weight not provided in input, omit or state N/A)

Warranty and Support

Targus provides a limited warranty for this product. The standard warranty period is 2 years. For customers in Portugal and Spain, a 3-year limited warranty applies, or as required by local laws.

For complete warranty details and a comprehensive list of Targus worldwide offices, please visit the official Targus website:

targus.com/warranty

For technical support or further assistance, please visit the Targus support page or contact their customer service.

© 2024 Targus. All rights reserved. Targus is a registered trademark.

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