Reflex Active Series 2 Smart Watch User Manual

1. Introduction

Welcome to the Reflex Active Series 2 Smart Watch user manual. This guide provides detailed instructions on how to set up, operate, and maintain your new smart watch. The Series 2 Smart Watch features a vibrant color touch screen and offers up to 7 days of battery life, designed to keep you connected and active.

Key functionalities include customizable dial designs, call and message notifications, real-time activity tracking (running, walking, cycling, climbing), distance, steps, and calorie tracking. Stay informed with live weather updates, control your phone's camera remotely, locate your phone, monitor your sleep patterns, and set alarms and reminders.

This image shows the Reflex Active Series 2 Smart Watch with its rectangular screen displaying '08:00', 'FRI PM 02-07', and a step count of '28760'. Bluetooth and battery indicators are also visible at the top.

2. Package Contents

Upon opening your Reflex Active Series 2 Smart Watch package, please ensure all the following items are present:

• Reflex Active Series 2 Smart Watch
• Reflex Active presentation gift box
• Instruction Manual (this document)
• USB Charger (with sealed rechargeable battery)
• 2-Year Manufacturer Guarantee Information

Images showing the Reflex Active presentation gift boxes in purple and white, designed for product presentation.

A close-up image of the proprietary USB charging cable for the Reflex Active Smart Watch, featuring a black magnetic charging puck.

3. Setup Guide

3.1 Charging Your Smart Watch

Before first use, fully charge your Reflex Active Series 2 Smart Watch. Connect the provided USB charger to a power source and attach the magnetic end to the charging points on the back of your watch. The watch screen will indicate charging status. A full charge typically takes 2-3 hours.

3.2 Downloading the Reflex Active App

To unlock the full potential of your smart watch, download the free Reflex Active App. It is compatible with both iOS and Android devices.

• For iOS devices, search for "Reflex Active" in the Apple App Store.
• For Android devices, search for "Reflex Active" in the Google Play Store.

3.3 Pairing Your Smart Watch

Once the app is installed and your watch is charged:

1. Ensure Bluetooth is enabled on your smartphone.
2. Open the Reflex Active App.
3. Follow the on-screen instructions within the app to search for and connect to your Reflex Active Series 2 Smart Watch.
4. Confirm the pairing request on both your phone and watch if prompted.

4. Operating Instructions

Your Reflex Active Series 2 Smart Watch offers a range of features accessible directly from its touch screen and through the companion app.

4.1 Navigating the Touch Screen

Swipe left, right, up, or down on the watch face to access different functions and menus. Tap to select an option or confirm an action.

4.2 Key Features Overview

An infographic illustrating the key features of the Reflex Active Smart Watch, including Message Notifications, Step Counter, Sleep Tracker, Calorie Counter, Weather Updates, Call Notifications, Distance Tracker, Sports tracking, Remote Selfie Camera, and Find Phone function.

• Dial Designs: Touch the screen and swipe to easily swap between various pre-loaded dial designs to personalize your watch face.
• Notifications: Receive call and message notifications directly on your watch. Ensure your watch is paired and app notifications are enabled on your phone.


The smart watch screen shows a red phone icon and the name 'Emily', indicating an incoming call notification.

• Activity Tracking: Track specific activities such as running, walking, cycling, and climbing in real-time. The watch also tracks distance, steps, and calories burned throughout your day.

A user is shown wearing the Reflex Active Smart Watch on their wrist while sitting, with athletic shoes visible. The watch screen displays an activity icon and a number, indicating active tracking.
• Weather Updates: Get live weather updates directly on your watch. This feature requires the watch to be connected to your phone with internet access.
• Selfie Camera Control: Use your watch as a remote shutter for your smartphone's camera. Open the camera function in the app and use the watch to take photos.
• Find Your Phone: If your phone is misplaced but within Bluetooth range, use the 'Find Phone' function on your watch to make your phone ring.


The smart watch screen displays a red icon with a phone and a magnifying glass, along with the text 'Find Phone', indicating the phone location feature.

• Sleep Tracking: Wear your watch to bed to track your sleep patterns. View detailed sleep analysis in the Reflex Active App.
• Alarms and Reminders: Set alarms and reminders through the app, and your watch will vibrate to alert you.

A smartphone screen shows the Reflex Active application interface, displaying daily activity data including steps (3482 out of a 7000 goal), calories burned, and sleep tracking (8 hours 15 minutes).

A user is shown wearing the Reflex Active Smart Watch on their wrist while typing on a laptop. A smartphone displaying the Reflex Active app with activity data is also visible on the table, alongside a glass of water.

5. Maintenance

To ensure the longevity and optimal performance of your Reflex Active Series 2 Smart Watch, please follow these maintenance guidelines:

• Splashproof Only: The watch is splashproof, meaning it can withstand splashes of water (e.g., rain, handwashing). It is NOT suitable for swimming, showering, or submersion in water. Avoid exposing it to hot water or steam.
• Cleaning: Gently wipe the watch screen and strap with a soft, dry, lint-free cloth. For stubborn marks, a slightly damp cloth can be used, but ensure the watch is completely dry before wearing or charging.
• Battery Care: Avoid fully discharging the battery frequently. Charge the watch regularly to maintain battery health. Store the watch in a cool, dry place when not in use for extended periods.
• Avoid Extreme Temperatures: Do not expose the watch to extremely high or low temperatures, as this can damage the battery and internal components.

6. Troubleshooting

If you encounter any issues with your Reflex Active Series 2 Smart Watch, please refer to the following common solutions:

• Watch Not Turning On: Ensure the watch is fully charged. Connect it to the USB charger and leave it for at least 30 minutes before attempting to turn it on again.
• Cannot Pair with Phone:
  1. Check that Bluetooth is enabled on your phone.
  2. Ensure the watch is within close proximity to your phone.
  3. Restart both your phone and the smart watch.
  4. Clear the Bluetooth cache on your phone (if applicable) and try pairing again.
• Notifications Not Appearing:
  1. Verify that the watch is successfully paired with your phone.
  2. Check notification settings within the Reflex Active App to ensure desired app notifications are enabled.
  3. Ensure your phone's notification settings allow the Reflex Active App to display notifications.
• Inaccurate Activity Tracking:
  1. Ensure the watch is worn snugly on your wrist, about one finger's width above your wrist bone.
  2. Calibrate the watch through the app if a calibration option is available.
• Short Battery Life:
  1. Reduce screen brightness.
  2. Limit the number of apps sending notifications to the watch.
  3. Ensure the watch is fully charged each time.

If these steps do not resolve your issue, please contact customer support as detailed in the Warranty and Support section.

7. Specifications

8. Warranty and Support

Your Reflex Active Series 2 Smart Watch comes with a 2-year manufacturer guarantee from the date of purchase. This guarantee covers manufacturing defects and ensures peace of mind regarding the quality and performance of your device.

For warranty claims, technical support, or further assistance, please refer to the contact information provided with your purchase documentation or visit the official Reflex Active website. Please have your proof of purchase and model number (RA02-4001) ready when contacting support.