Introduction
This user manual provides essential information for the safe and efficient operation of your AmazonBasics 564 L Frost Free Side-by-Side Refrigerator with Water Dispenser, model AB2019RF005-cr. Please read these instructions carefully before installation and use, and retain them for future reference.
Safety Information
Always follow basic safety precautions when using electrical appliances to reduce the risk of fire, electric shock, or injury. This appliance is intended for household use only.
- Ensure the refrigerator is connected to a properly grounded power outlet.
- Do not damage the refrigerant circuit.
- Keep ventilation openings clear of obstruction.
- Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
- Do not use electrical appliances inside the food storage compartments, unless they are of the type recommended by the manufacturer.
- Unplug the appliance before cleaning or performing maintenance.
Product Overview
The AmazonBasics 564 L Side-by-Side Refrigerator offers ample storage and convenient features for your food preservation needs.

Figure 1: Front view of the AmazonBasics 564 L Side-by-Side Refrigerator, showcasing its silver steel finish and integrated water dispenser.

Figure 2: The refrigerator highlighting key features such as Auto Defrost, Water Dispenser, 4-Star Freezer design, and Energy Saving operation.
Control Panel

Figure 3: Detailed view of the LED display with touch buttons, indicating settings for Super Freeze, Adjustable Thermostat, Power Cool, and temperature control.
Interior Layout

Figure 4: The interior of the refrigerator with both doors open, showing multiple glass shelves, door bins, and crisper drawers in both the fresh food and freezer compartments. The 'Multi Air Flow' system is visible.

Figure 5: The refrigerator interior with various food items, demonstrating the storage capacity and organization possibilities within the fresh food and freezer sections.
Setup
Unpacking
Carefully remove all packaging materials. Inspect the refrigerator for any shipping damage. Report any damage to your retailer immediately. Keep packaging materials out of reach of children.
Placement
- Place the refrigerator on a firm, level floor.
- Allow adequate space around the appliance for proper ventilation (at least 10 cm at the back and sides).
- Avoid direct sunlight or heat sources.
- Do not install in areas where the temperature is likely to fall below 10°C or rise above 43°C.

Figure 6: Diagram showing the dimensions of the refrigerator: 178 cm height, 91 cm width, and 64 cm depth, crucial for proper placement and installation.
Leveling
Adjust the leveling feet at the bottom of the refrigerator to ensure it is stable and level. This prevents vibrations and ensures proper door sealing.
Electrical Connection
Connect the power cord to a dedicated 230V, 50Hz, AC power outlet. Do not use extension cords or multi-plugs.
Initial Operation
After placement and connection, wait at least 2-4 hours before plugging in the appliance to allow the refrigerant to settle. Once plugged in, allow the refrigerator to operate for 24 hours empty to reach optimal cooling temperatures before loading with food.
Operating Instructions
Control Panel Functions
The LED display and touch buttons on the door allow you to control various settings:
- Temperature Adjustment: Press the temperature buttons to set desired temperatures for the refrigerator and freezer compartments.
- Super Freeze: Activates rapid freezing for new items, preserving freshness.
- Power Cool: Quickly cools the refrigerator compartment.
- Adjustable Thermostat: Allows precise temperature control.
Water Dispenser
The integrated water dispenser provides chilled water. To use:
- Ensure the water tank inside the refrigerator compartment is filled with potable water.
- Place a glass or container under the dispenser nozzle.
- Press the dispenser lever to release water.
Multi Airflow System
This system ensures even cooling throughout both compartments, maintaining consistent temperatures and helping food stay fresh longer.
Maintenance
Cleaning the Interior
Clean the interior regularly with a soft cloth and a mild, non-abrasive detergent. Rinse with clean water and dry thoroughly. Remove shelves and drawers for easier cleaning.
Cleaning the Exterior
Wipe the exterior surfaces with a soft, damp cloth. For the silver steel finish, use a specialized stainless steel cleaner if necessary, following product instructions. Clean door seals with a mild detergent to ensure proper sealing.
Water Dispenser Cleaning
Regularly clean the water tank and dispenser tray to prevent buildup. Refer to the detailed instructions in your included user manual for specific cleaning procedures for the water dispenser components.
Defrosting
This refrigerator features an automatic defrost system, eliminating the need for manual defrosting of the freezer compartment.
Troubleshooting
Before contacting service, review the following common issues and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Power cord unplugged; temperature setting too high; door not closed properly; excessive food load. | Check power connection; adjust temperature; ensure door is sealed; reduce food load temporarily. |
| Unusual noises | Refrigerator not level; items vibrating inside; compressor operation. | Level the appliance; rearrange items; compressor noise is normal during operation. |
| Water leakage | Drain hole blocked; water tank not properly seated (for dispenser). | Clear drain hole; re-seat water tank. |
| Water dispenser not working | Water tank empty; air in the system. | Refill water tank; dispense a few glasses of water to clear air. |
Specifications
| Feature | Detail |
|---|---|
| Brand | AmazonBasics |
| Model | AB2019RF005-cr |
| Capacity | 564 litres |
| Refrigerator Fresh Food Capacity | 282 litres |
| Freezer Capacity | 282 litres |
| Installation Type | Freestanding |
| Form Factor | Side-by-Side |
| Special Features | Door Lock, Stabilizer free operation, Water Dispenser |
| Colour | Silver |
| Voltage | 230 Volts |
| Number of Drawers | 4 |
| Defrost System | Automatic |
| Door Orientation | Double-door |
| Shelf Type | Glass |
| Number of Shelves | 8 |
| Certification | Energy Star |
| Material | Steel with glass finish |
| Item Weight | 120 kg |
| Product Dimensions (LxWxH) | 7.9D x 10.6W x 3.1H Centimeters (Note: These dimensions appear to be for packaging or a component, refer to Figure 6 for appliance dimensions) |
Warranty and Support
Your AmazonBasics refrigerator comes with the following warranty:
- Product Warranty: 1 Year
- Compressor Warranty: 5 Years
The product package includes the refrigerator, a user manual, and a warranty card. For detailed terms and conditions, or to obtain support, please refer to the warranty card provided with your appliance or contact AmazonBasics customer service.
