1. Introduction
This manual provides essential information for the safe and efficient operation of your URBN 10000mAh Lithium Polymer Power Bank, Model UPR104. Please read these instructions carefully before using the product and retain them for future reference.
The URBN 10000mAh Power Bank is a compact and portable charging solution designed to provide power to your mobile devices on the go. It features a 10000mAh capacity, dual USB output for charging two devices simultaneously, and 12 Watt fast charging capability.

Image 1: The URBN 10000mAh Power Bank in black, highlighting its 10000mAh capacity and Type C input port. The device is compact and features a textured finish.
2. Safety Information
- Do not expose the power bank to extreme temperatures (above 60°C or below 0°C), direct sunlight, or fire.
- Avoid dropping, disassembling, or attempting to repair the device yourself.
- Keep the power bank away from water, moisture, and corrosive materials.
- Do not use the power bank if it is damaged, swollen, or leaking.
- Keep out of reach of children.
- Use only compatible charging cables and adapters.
- Dispose of the power bank responsibly according to local regulations.

Image 2: Illustration of the URBN Power Bank's 5-level protection system, including over-discharge, overcharge, short circuit, over-current, and battery protection.
3. Package Contents
Please check the box for the following items:
- 1 x URBN 10000mAh Power Bank (Main Unit)
- 1 x USB Cable
- 1 x User Manual (This document)
- 1 x Warranty Card
Note: A wall charger for recharging the power bank is not included and must be purchased separately.
4. Setup
4.1 Initial Charging of the Power Bank
- Connect the provided USB cable to either the Type-C input port or the Micro USB input port on the power bank.
- Connect the other end of the USB cable to a compatible USB wall charger (not included) or a computer's USB port.
- The LED indicators on the power bank will illuminate to show the charging status. When all LEDs are solid, the power bank is fully charged.
It is recommended to fully charge the power bank before its first use.

Image 3: The URBN Power Bank displaying its various ports: Type C input, Micro USB input, and Dual USB output, along with indicators for 12W fast charging and universal compatibility.
5. Operating Instructions
5.1 Charging Your Devices
- Connect your device's charging cable to one of the USB output ports on the power bank.
- Connect the other end of the cable to your device.
- The power bank will automatically begin charging your device. If it does not, press the power button on the side of the power bank.
- The LED indicators will show the remaining battery level of the power bank during charging.
5.2 Checking Battery Level
Press the power button once to view the current battery level indicated by the LED lights:
- 4 LEDs: 75% - 100% charged
- 3 LEDs: 50% - 75% charged
- 2 LEDs: 25% - 50% charged
- 1 LED: 0% - 25% charged

Image 4: Examples of the URBN 10000mAh Power Bank's charging capacity for different devices, such as iPhone 11 Pro, Samsung S10, OnePlus 7, and iPad Mini.
6. Maintenance
- Cleaning: Use a soft, dry cloth to clean the power bank. Do not use liquid cleaners or aerosols.
- Storage: Store the power bank in a cool, dry place away from direct sunlight and extreme temperatures. If storing for extended periods, charge the power bank to approximately 50% every three months to maintain battery health.
- Battery Care: Avoid fully discharging the power bank regularly, as this can reduce its lifespan.
7. Troubleshooting
- Power bank not charging: Ensure the charging cable is securely connected to both the power bank and the power source. Try a different cable or wall adapter.
- Device not charging from power bank: Ensure the power bank has sufficient charge. Press the power button to activate output. Try a different USB output port or charging cable.
- Slow charging: Ensure your device and cable support fast charging. Some devices may charge slower if the power bank's battery is low.
- LED indicators not working: The power bank might be completely discharged. Charge it for a few minutes to see if the LEDs respond.
8. Specifications
| Feature | Specification |
|---|---|
| Model Number | UPR104 |
| Battery Capacity | 10000mAh |
| Battery Cell Type | Lithium Polymer |
| Input Ports | Type-C, Micro USB |
| Output Ports | Dual USB (2 ports) |
| Output Current | 2.1 Amps |
| Voltage | 5 Volts |
| Fast Charging | 12 Watt |
| Dimensions (L x W x T) | 140mm x 68mm x 15mm (14 x 6.8 x 1.5 cm) |
| Weight | 215 Grams |
| Compatible Devices | Smartphones, Tablets, Smartwatches, Headphones, Speakers |

Image 5: Detailed dimensions of the URBN Power Bank, showing its length (140mm), width (68mm), and thickness (15mm).
9. Warranty and Support
9.1 Warranty Information
Your URBN 10000mAh Power Bank comes with a 6 Months Replacement Warranty from the date of purchase. Please retain your purchase receipt and the warranty card for any warranty claims. The warranty covers manufacturing defects and does not cover damage caused by misuse, accidents, or unauthorized modifications.
9.2 Manufacturer Contact Information
For support, service, or warranty claims, please contact the manufacturer:
ACETRON TECH VENTURES PVT LTDRajprabha Enclave, Building No. 6, Unit No. 111&112, 1st Floor,
Bhoidapada, Sativali Road, Vasai (E)
Pin code: 401208