Dexnor Samsung Galaxy S21 5G Protective Case Instruction Manual

Introduction

This instruction manual provides comprehensive guidance for the installation, operation, and maintenance of your Dexnor Protective Case for the Samsung Galaxy S21 5G. This case is designed to offer robust protection for your device, featuring a built-in screen protector and a convenient kickstand.

Compatibility

This case is specifically designed for the Samsung Galaxy S21 5G (6.2 inches). It is not compatible with the Samsung Galaxy S21 Ultra (6.8 inches) or the Samsung Galaxy S21 Plus (6.7 inches). Please verify your phone model before installation.

Image: Visual guide indicating correct phone model for case compatibility.

What's in the Box

• Dexnor Protective Case (Front and Back pieces)
• Built-in Screen Protector
• Integrated Kickstand

Installation Instructions

Follow these steps carefully to ensure proper installation and maximum protection for your device.

Video Guide:

Step-by-Step Guide:

1. Separate the Case: Carefully open the case from the lower right corner to separate the front and back pieces.
   

   Image: Separating the two parts of the protective case.

2. Remove Protective Films: Peel off any protective films from both the inside and outside of the built-in screen protector on the front piece. Also, remove any foam inserts from the back piece.
   

   Image: Removing the protective film from the screen protector.

3. Clean Your Phone: Ensure your Samsung Galaxy S21 5G is clean and free of dust or smudges before placing it into the case.
   

   Image: Cleaning the phone screen before case installation.

4. Install Front Cover: Carefully place your phone into the front cover piece, ensuring it sits snugly and all edges are aligned.
   

   Image: Placing the phone into the front frame of the case.

5. Attach Back Cover: Align the back cover with the front cover and press firmly around all edges until the two pieces snap securely together.
   

   Image: Securing the back cover onto the phone and front frame.

6. Final Check: Ensure all buttons, ports, and camera cutouts are correctly aligned and accessible.
   

   Image: The completed case assembly, ready for use.

Operating Instructions

Using the Kickstand

The integrated kickstand allows for hands-free viewing in both portrait and landscape orientations. To deploy, gently pull out the kickstand from the back of the case until it locks into position. To retract, push the kickstand back into its slot until it is flush with the case.

Image: The case's kickstand providing stable support for vertical and horizontal viewing.

Wireless Charging

The Dexnor case is designed to be compatible with wireless charging. You can charge your Samsung Galaxy S21 5G wirelessly without removing the case.

Image: The phone case supporting wireless charging functionality.

Fingerprint Sensor

The built-in screen protector includes a dedicated area for the ultrasonic fingerprint sensor. For optimal performance, it is recommended to re-register your fingerprints after installing the case. Ensure the fingerprint area on the screen protector is clean and free of dust or moisture when registering and using your fingerprint.

Maintenance

• Cleaning: Use a soft, lint-free cloth to clean the case and screen protector. For stubborn smudges, a small amount of water or a mild screen cleaner can be applied to the cloth, not directly to the case.
• Avoid Harsh Chemicals: Do not use abrasive cleaners, solvents, or harsh chemicals as these can damage the case material and screen protector.
• Regular Inspection: Periodically inspect the case for any signs of wear or damage. If the case is significantly damaged, consider replacing it to maintain optimal protection.

Troubleshooting

• Fingerprint Sensor Issues: If the fingerprint sensor is not responding or is inconsistent, try the following:
  1. Ensure the fingerprint area on the screen protector is clean and dry.
  2. Re-register your fingerprints with the case installed. This helps the phone recognize your print through the screen protector.
  3. Apply slight pressure when scanning your fingerprint.
• Case Not Closing Properly: Ensure your phone is correctly seated within the front frame and that no debris is preventing the front and back pieces from snapping together.
• Reduced Touch Sensitivity: If you experience reduced touch sensitivity, ensure the screen protector is clean and free of air bubbles. Re-registering your touch sensitivity settings in your phone's display options may also help.

Specifications

Warranty and Support

Dexnor offers a 10-year warranty on phone and tablet cases. For warranty claims, product support, or any inquiries, please visit the official Dexnor store or contact customer service through the platform where you purchased the product.

Official Dexnor Store: Dexnor Store on Amazon