1. Introduction
This manual provides instructions for the LaCie 2big RAID 36TB external hard drive. This device is a desktop storage solution designed for professional use, offering high capacity and data transfer rates. It features USB-C connectivity and supports RAID 0/1 configurations for optimized performance or data redundancy. The unit is equipped with hot-swappable IronWolf Pro enterprise-class drives.
Figure 1.1: LaCie 2big RAID 36TB External Hard Drive
2. What's in the Box
Verify that all components are present before proceeding with installation:
- LaCie 2big RAID unit (36TB)
- USB-C cable
- External power adapter
- Quick Start Guide (not included in this digital manual)
3. Setup
Follow these steps to set up your LaCie 2big RAID device:
- Connect the Power Adapter: Plug the power adapter into the LaCie 2big RAID unit and then into a power outlet.
- Connect to Computer: Use the provided USB-C cable to connect the LaCie 2big RAID unit to a compatible USB-C port on your Mac or PC.
- Power On: Press the power button located on the back of the unit. The front LED indicator will illuminate.
- Initial Software Setup: Upon first connection, the device may prompt you to install LaCie setup software. Follow the on-screen instructions to format the drive and configure RAID settings.
Figure 3.1: Rear panel with connectivity ports
Figure 3.2: Device connected to a desktop workstation
4. Operating the Device
Once set up, the LaCie 2big RAID functions as an external storage device. You can drag and drop files, use it as a backup destination, or for direct editing of large media files.
- Data Transfer: The device supports data transfer speeds up to 440MB/s, suitable for demanding workflows such as 4K video editing.
- Compatibility: It is compatible with both Mac and PC operating systems.
- Software Integration: The device can be used with various creative applications, including those within the Adobe Creative Cloud suite.
Figure 4.1: LaCie 2big RAID in a typical workstation environment
5. RAID Configuration
The LaCie 2big RAID offers two primary RAID configurations: RAID 0 and RAID 1. These can be configured using the step-by-step wizard during initial setup or via the LaCie RAID Manager software.
- RAID 0 (Striping): This mode combines both drives into a single large volume, maximizing storage capacity and performance. Data is written across both drives simultaneously. If one drive fails, all data on the volume will be lost.
- RAID 1 (Mirroring): This mode mirrors data across both drives, providing data redundancy. The total storage capacity is halved (e.g., 36TB becomes 18TB usable), but if one drive fails, your data remains accessible on the other drive. This offers protection against single drive failure.
Consult the LaCie RAID Manager software for detailed instructions on changing or verifying your RAID configuration.
6. Maintenance
Proper maintenance ensures the longevity and reliability of your LaCie 2big RAID.
- Drive Replacement: The unit features hot-swappable IronWolf Pro enterprise-class drives. If a drive fails in a RAID 1 configuration, it can be replaced without powering down the unit. Refer to the LaCie RAID Manager for instructions on safe drive replacement and rebuild procedures.
- Cleaning: Use a soft, dry cloth to clean the exterior of the device. Avoid liquid cleaners or solvents.
- Ventilation: Ensure the device is placed in a well-ventilated area to prevent overheating. Do not block the ventilation openings.
Figure 6.1: Hot-swappable drive access
7. Troubleshooting
If you encounter issues with your LaCie 2big RAID, consider the following common troubleshooting steps:
- Device Not Detected:
- Ensure the power adapter is securely connected and the unit is powered on.
- Verify the USB-C cable is properly connected to both the device and your computer.
- Try connecting to a different USB-C port or using a different USB-C cable.
- Restart your computer.
- Slow Performance:
- Confirm your computer's USB-C port supports the required speed (USB 3.1 Gen 2 or Thunderbolt 3 for optimal performance).
- Check for background processes that might be consuming system resources.
- Ensure the RAID configuration is set to RAID 0 for maximum performance, if desired.
- Drive Failure Indicator: If an LED indicator for a drive shows an error state, and you are in a RAID 1 configuration, the data should still be accessible. Replace the faulty drive as per the maintenance section and LaCie RAID Manager instructions.
For persistent issues, refer to the LaCie support website or contact customer service.
8. Specifications
| Feature | Detail |
|---|---|
| Model Number | STHJ36000800 |
| Digital Storage Capacity | 36 TB |
| Hard Drive Type | Mechanical Hard Disk (IronWolf Pro Enterprise Class) |
| Hard Drive Rotational Speed | 7200 RPM |
| Hard Drive Interface | USB-C |
| Connectivity Technology | USB |
| Hardware Platform | Mac, PC |
| Operating System Compatibility | Windows, macOS |
| Product Dimensions (LxWxH) | 8.54 x 4.65 x 3.67 inches |
| Item Weight | 6.17 pounds |
| Special Feature | Data Recovery Service |
9. Warranty and Support
The LaCie 2big RAID 36TB external hard drive comes with a five-year limited warranty. Additionally, it includes Rescue Data Recovery Services for the duration of the warranty period, providing assistance in case of data loss.
For warranty claims, technical support, or to access the Rescue Data Recovery Services, please visit the official LaCie support website or contact their customer service department. Keep your proof of purchase and product serial number readily available.
