1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your Transcend DP550B Dual Lens Dash Cam. Please read this manual thoroughly before using the device to ensure proper functionality and to maximize its features. The Transcend DP550B is designed to record both the road ahead and the vehicle's interior, offering enhanced security and evidence recording.
Image 1.1: Transcend DrivePro 550 Dash Cam overview, highlighting its dual protection capabilities.
2. Product Overview
2.1 Package Contents
The Transcend DP550B package typically includes the following items:
- Transcend DP550B Dash Cam
- microSD memory card (64GB)
- Suction car mount
- Car lighter adapter
- Quick Start Guide
Image 2.1: Contents of the Transcend DP550B Dash Cam package.
2.2 Device Layout
Familiarize yourself with the main components of the DP550B Dash Cam:
- Front Lens: Records the road ahead.
- Rear Lens: Records the vehicle's interior, equipped with infrared LEDs.
- 2.4" Display: For live view, playback, and menu navigation.
- Control Buttons: Power, Menu, Up, Down, OK, Snapshot.
- GPS/GLONASS Receiver: Built-in for location and speed data.
- Wi-Fi Module: For wireless connectivity with the DrivePro App.
- MicroSD Card Slot: For memory card insertion.
- USB Port: For power and data transfer.
Image 2.2: Front View
Image 2.3: Back View
Image 2.4: Side View
3. Setup
3.1 Inserting the MicroSD Card
- Ensure the dash cam is powered off.
- Locate the microSD card slot on the side of the device.
- Insert the provided 64GB microSD card into the slot until it clicks into place. The gold contacts should face the back of the dash cam.
- To remove, gently push the card until it springs out.
3.2 Mounting the Dash Cam
- Clean the area on your windshield where you intend to mount the dash cam. Ensure it does not obstruct your view.
- Attach the suction cup mount to the dash cam.
- Press the suction cup firmly against the windshield and flip the lever to secure it.
- Adjust the angle of the dash cam to ensure the front lens has a clear view of the road and the rear lens has a clear view of the vehicle's interior.
Image 3.1: Dash Cam mounted on a car windshield.
3.3 Power Connection
- Connect the car lighter adapter to your vehicle's 12V power outlet.
- Connect the other end of the adapter cable to the USB port on the dash cam.
- The dash cam will automatically power on and begin recording when the vehicle's ignition is turned on.
4. Operating Instructions
4.1 Basic Recording
The DP550B automatically starts loop recording when powered on. Video files are saved in segments (e.g., 1, 3, or 5 minutes) to the microSD card. When the card is full, the oldest non-emergency files are overwritten.
4.2 Dual Lens Functionality
The dash cam features two lenses: a front lens for exterior recording (up to 2K QHD) and a rear lens for interior recording (1080P Full HD). Both lenses record simultaneously, providing comprehensive coverage.
Image 4.1: Dual lens recording capturing both exterior and interior views.
4.3 Night Vision with Infrared LEDs
The interior camera is equipped with four infrared LEDs that automatically activate in low-light conditions, enhancing recording quality inside the cabin, even in complete darkness. Note that footage recorded with infrared LEDs will be in grayscale.
Image 4.2: Interior camera with active infrared LEDs for night vision.
Image 4.3: Comparison of daytime and nighttime recording quality.
4.4 Wi-Fi Connectivity and DrivePro App
The built-in Wi-Fi allows you to connect the dash cam to your smartphone via the exclusive Transcend DrivePro App (available on App Store and Google Play). This enables real-time footage playback, video download, and device settings management without removing the microSD card.
Image 4.4: DrivePro App interface on a smartphone.
4.5 GPS/GLONASS Receiver
The integrated GPS/GLONASS receiver geotags videos and images with location data. Using the DrivePro Toolbox software on a computer, you can view your travel routes on a map during video playback, providing crucial context for recorded events.
Image 4.5: Dash Cam display showing GPS/GLONASS data.
4.6 Advanced Driver-Assistance Systems (ADAS)
The DP550B includes several ADAS features to enhance driving safety:
- Lane Departure Warning System (LDWS): Alerts you if the vehicle drifts out of its lane.
- Forward Collision Warning System (FCWS): Warns you if you are getting too close to the vehicle ahead.
- Speed Alarm: Issues an alert if your vehicle's speed exceeds a preset value.
- Headlight Reminder: Automatically activates when the DrivePro detects poor lighting conditions.
- Driver Fatigue Alert: Reminds the driver to rest after a defined period of driving.
Image 4.6: Feature Highlights including ADAS functions.
4.7 Parking Mode
When activated, Parking Mode records when motion is detected, even when your vehicle is parked and the engine is off. This feature requires an external power supply after the car engine is switched off (e.g., a hardwire power cable).
4.8 Emergency Recording
The built-in G-Sensor detects impacts and automatically triggers emergency recording. These files are protected from being overwritten by loop recording, ensuring critical incident footage is preserved.
4.9 Snapshot Function
A dedicated snapshot button allows you to take still photos while recording video. This can be useful for capturing specific moments or documenting collision damage.
4.10 Built-in Battery
In the event of a power outage, the built-in Li-Polymer battery temporarily supplies power to the dash cam, allowing it to safely store recorded files and prevent data loss.
Image 4.7: Built-in battery functionality.
5. Maintenance
5.1 MicroSD Card Management
Regularly format the microSD card (at least once a month) to maintain optimal performance and prevent potential errors. This can typically be done through the dash cam's menu settings or via the DrivePro App. Using only Class 10 or higher endurance microSD cards is recommended.
5.2 Cleaning the Device
Use a soft, dry cloth to clean the dash cam's exterior and lenses. Avoid using abrasive cleaners or solvents, as they may damage the device.
5.3 Firmware Updates
Check the Transcend website periodically for firmware updates. Keeping your dash cam's firmware up-to-date ensures you have the latest features and performance improvements.
6. Troubleshooting
If you encounter issues with your Transcend DP550B Dash Cam, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Dash cam does not power on. | No power from car lighter adapter; faulty cable; dead internal battery. | Check car lighter connection; try a different power outlet or cable; ensure vehicle ignition is on. |
| "Memory Card Error" message. | MicroSD card is full, corrupted, or incompatible. | Format the microSD card; replace with a new Class 10 or higher endurance card if the issue persists. |
| Poor video quality (blurry, dark). | Dirty lens; incorrect settings; low light conditions. | Clean the lenses; check video resolution settings; ensure IR LEDs are active for interior recording at night. |
| Wi-Fi connection issues. | Incorrect Wi-Fi password; app not updated; interference. | Verify Wi-Fi password; update DrivePro App; restart both dash cam and smartphone. |
| GPS not acquiring signal. | Obstructed view of the sky; driving in tunnels or covered areas. | Ensure the dash cam has a clear view of the sky; wait for signal acquisition in open areas. |
If the problem persists after trying these solutions, please contact Transcend customer support.
7. Specifications
| Feature | Detail |
|---|---|
| Model Name | TS-DP550B-64G |
| Dimensions | 1.6 x 3.8 x 2.6 inches (40.6 x 96.5 x 66 mm) |
| Item Weight | 3.77 ounces (107 g) |
| Front Lens Video Resolution | 2K QHD (1440p) |
| Rear Lens Video Resolution | 1080p Full HD |
| Field of View | 140 Degrees |
| Display | 2.4-inch Color LCD |
| Connectivity | Wi-Fi |
| Special Features | Forward Collision Warning System, Head-up display, Lane Departure Warning System, Parking Monitor, Speed Alarm |
| GPS | Built-in GPS/GLONASS receiver |
| G-Sensor | Yes (for emergency recording) |
| Night Vision | Infrared LEDs on rear lens |
| Battery | 1 Lithium Polymer battery (included) |
| Mounting Type | Suction Mount |
| Included Memory Card | 64GB microSD memory card |
8. Warranty and Support
8.1 Warranty Information
Transcend products are covered by a limited warranty. Please refer to the warranty card included in your package or visit the official Transcend website for detailed warranty terms and conditions specific to your region and product model.
8.2 Customer Support
For technical assistance, product inquiries, or warranty claims, please contact Transcend customer support through their official website. You may find FAQs, driver downloads, and contact information on their support pages.
Transcend Official Website: www.transcend-info.com
