1. Introduction
Welcome to the user manual for your boAt Rockerz 255 Pro+ Wireless Neckband Earphones. This guide provides detailed instructions on how to set up, operate, maintain, and troubleshoot your device to ensure optimal performance and longevity. Please read this manual carefully before using the product.
2. Package Contents
The boAt Rockerz 255 Pro+ package includes the following items:
- boAt Rockerz 255 Pro+ Wireless Neckband Earphones
- USB Charging Cable
- Additional Eartips (various sizes)
- User Manual
3. Product Overview

Figure 1: boAt Rockerz 255 Pro+ Wireless Neckband Earphones. This image displays the overall design of the neckband earphones, featuring the earbuds, neckband, and inline controls.
Components
- Earbuds: In-ear design with ear hooks for secure fit.
- Neckband: Flexible and lightweight band that rests around the neck.
- Inline Controls: Integrated buttons for various functions.
- Microphone: Built-in for hands-free calling.
- Magnetic Earbuds: Earbuds can magnetically attach to each other when not in use, preventing tangling.
Control Functions

Figure 2: Inline Control Panel. This image shows a detailed view of the control buttons located on the neckband.
The inline control panel allows you to manage music playback, calls, and voice assistant activation:
- Multi-function Button (Center):
- Press once to Play/Pause music.
- Press once to Answer/End a call.
- Press and hold to Reject a call.
- Press and hold for 2 seconds to activate Voice Assistant (Siri/Google Assistant).
- Press and hold for 3 seconds to Power On/Off.
- Volume Up (+) Button:
- Press once to increase volume.
- Press and hold to skip to the next track.
- Volume Down (-) Button:
- Press once to decrease volume.
- Press and hold to go to the previous track.
4. Setup
4.1 Charging the Earphones

Figure 3: Charging the Earphones. This image shows the neckband connected to a charging cable.
- Connect the USB charging cable to the charging port on the neckband.
- Connect the other end of the cable to a USB power adapter (5V/1A recommended) or a computer's USB port.
- The LED indicator will show red during charging and turn blue when fully charged.
- A full charge takes approximately 1.5 hours.
- ASAP Charge: A 10-minute charge provides up to 10 hours of playback time.
4.2 Powering On/Off
- Power On: Press and hold the Multi-function Button for 3 seconds until the LED flashes blue.
- Power Off: Press and hold the Multi-function Button for 3 seconds until the LED flashes red and then turns off.
4.3 Bluetooth Pairing
- Ensure the earphones are fully charged and powered off.
- Press and hold the Multi-function Button for 5 seconds until the LED flashes red and blue alternately, indicating pairing mode.
- Enable Bluetooth on your device (smartphone, tablet, laptop).
- Search for 'Rockerz 255 Pro+' in the list of available Bluetooth devices.
- Select 'Rockerz 255 Pro+' to connect. Once connected, the LED will flash blue periodically.
Dual Pairing

Figure 4: Dual Pairing Functionality. This image illustrates the neckband connected to two devices simultaneously.
The Rockerz 255 Pro+ supports dual pairing, allowing you to connect to two devices simultaneously:
- Pair the earphones with the first device as described above.
- Disable Bluetooth on the first device. The earphones will re-enter pairing mode.
- Pair the earphones with the second device.
- Enable Bluetooth on the first device. The earphones will automatically connect to both devices.
Google Fast Pair
For Android devices, the Rockerz 255 Pro+ supports Google Fast Pair for quick and seamless connection.
4.4 boAt Hearables App
Enhance your experience by downloading the boAt Hearables App. The app provides over-the-air updates and one-tap fixes. You can download the app by visiting https://l.ead.me/bdAX6k.
5. Operating Instructions
5.1 Music Playback
- Play/Pause: Press the Multi-function Button once.
- Next Track: Press and hold the Volume Up (+) Button.
- Previous Track: Press and hold the Volume Down (-) Button.
- Volume Up: Press the Volume Up (+) Button once.
- Volume Down: Press the Volume Down (-) Button once.
5.2 Call Management
- Answer/End Call: Press the Multi-function Button once.
- Reject Call: Press and hold the Multi-function Button.
5.3 Voice Assistant Activation
- Press and hold the Multi-function Button for 2 seconds to activate your device's voice assistant (e.g., Siri, Google Assistant).
5.4 BEAST Mode (Low Latency Gaming)
The Rockerz 255 Pro+ features BEAST Mode for a low-latency gaming experience. This mode minimizes audio delay, providing synchronized sound during gameplay. Refer to the boAt Hearables App or product documentation for activation instructions.
6. Maintenance
6.1 Cleaning
- Wipe the earphones with a soft, dry cloth.
- Do not use abrasive cleaners or solvents.
- Regularly clean the eartips to prevent wax buildup.
6.2 Storage
- Store the earphones in a cool, dry place away from direct sunlight and extreme temperatures.
- When not in use, the magnetic earbuds can be attached to each other to prevent tangling.
6.3 Water Resistance (IPX7)

Figure 5: IPX7 Water Resistance. This image shows the neckband in an active scenario, highlighting its water and sweat resistance.
The Rockerz 255 Pro+ earphones are IPX7 rated, meaning they are protected against immersion in water up to 1 meter for 30 minutes. This makes them suitable for workouts and outdoor activities where they might be exposed to sweat or light rain. However, they are not designed for swimming or prolonged water immersion.
7. Troubleshooting
| Issue | Possible Cause | Solution |
|---|---|---|
| Earphones not powering on | Low battery | Charge the earphones fully. |
| Cannot pair with device | Earphones not in pairing mode; Bluetooth off on device; device too far | Ensure earphones are in pairing mode (red/blue flashing LED). Turn on Bluetooth on your device. Keep devices within 10 meters. |
| No sound | Volume too low; not connected; incorrect audio output selected | Increase volume on earphones and device. Ensure earphones are connected. Check device's audio output settings. |
| Poor call quality | Weak signal; microphone obstructed | Move to an area with better signal. Ensure microphone is not covered. |
8. Specifications
| Feature | Detail |
|---|---|
| Model Name | Rockerz |
| Bluetooth Version | 5 |
| Bluetooth Range | 10 Metres |
| Battery Life | Up to 60 Hours |
| Charging Time | 1.5 Hours |
| Audio Driver Size | 10 Millimetres |
| Frequency Range | 20-20000 Hz |
| Water Resistance | IPX7 |
| Item Weight | 30 Grams |
| Control Type | Voice Control, Touch |
| Compatible Devices | Bluetooth Devices |
| Special Features | 60 Hours Playback, ASAP Charge, IPX7, Dual Pairing, Bluetooth v5.0, Voice Assistant, Water Resistant |
9. Warranty and Support
Your boAt Rockerz 255 Pro+ earphones come with a standard manufacturer's warranty. Please refer to the warranty card included in your package for specific terms and conditions, including the warranty period.
For technical support, service requests, or further information, please visit the official boAt website or contact their customer service. You can find more information and support resources at the boAt Store on Amazon.







