1. Introduction
This manual provides essential information for the setup, use, care, and maintenance of your Tulo 12-Inch Memory Foam Plus Coil Support Hybrid Mattress. Please read these instructions carefully before unpacking and using your new mattress to ensure optimal performance and longevity.
The Tulo Hybrid Mattress combines the pressure-relieving comfort of memory foam with the supportive structure of fabric-encased coils, designed to provide a balanced and comfortable sleep experience.
2. Product Overview
2.1 Key Features
- Hybrid Design: Combines memory foam layers for pressure relief and fabric-encased coils for robust support.
- Firm Comfort: Engineered to provide a firm sleeping surface.
- Motion Isolation: Fabric-encased coil system helps reduce motion transfer.
- Breathability: Designed to promote airflow for a cooler sleep.
- CertiPUR-US® Certified Foam: Ensures foam is made without harmful chemicals.
- Bed-in-a-Box Convenience: Shipped compressed for easy delivery and setup.
2.2 Mattress Components
The Tulo Hybrid Mattress is constructed with multiple layers to provide its unique comfort and support characteristics:
Figure 1: Internal structure of the Tulo Hybrid Mattress. This diagram illustrates the Poly Knit Cover, Optimal Foam Layering, Isocore Wrapped Coil Support System, and Edge Zoning with Nested Coil Edge.
- Poly Knit Cover: The soft, breathable outer fabric.
- Optimal Foam Layering: Multiple layers of memory foam and other comfort foams for pressure relief and contouring.
- Isocore Wrapped Coil Support System: Individually wrapped coils that provide targeted support and minimize motion transfer.
- Edge Zoning – Nested Coil Edge: Reinforced edges for consistent support across the entire mattress surface.
Figure 2: CertiPUR-US® certification ensures the foam meets rigorous standards for content, emissions, and durability.
3. Setup Instructions
Your Tulo Hybrid Mattress is delivered compressed and rolled in a box. Follow these steps for proper setup:
- Prepare the Area: Choose a clean, flat surface for unpacking, preferably where the mattress will be used. Ensure you have enough space.
- Remove from Box: Carefully remove the rolled mattress from its shipping box. Do not use sharp objects that could cut the mattress.
- Position the Mattress: Place the rolled mattress onto your bed frame or foundation. The Tulo Hybrid Mattress is compatible with most platform bases, box springs, and adjustable bases.
- Unroll and Unpack: Carefully cut and remove the outer plastic wrapping. The mattress will begin to decompress.
- Remove Inner Plastic: Once unrolled, carefully cut and remove the inner plastic layer. The mattress will fully expand.
- Allow for Expansion: Allow 24-72 hours for the mattress to fully expand to its intended size and firmness. During this time, a slight "new mattress" odor may be present, which is normal and will dissipate.
Figure 3: The Tulo Hybrid Mattress is delivered in a compact box and expands upon unboxing.
4. Operating and Use
Your Tulo Hybrid Mattress is designed for immediate use once fully expanded. No special operation is required.
- Initial Adjustment: It may take a few nights to adjust to the feel of a new mattress. This is a normal process as your body adapts to the new support system.
- Rotation: To promote even wear and extend the life of your mattress, rotate it 180 degrees every 3-6 months. This mattress is not designed to be flipped.
- Support: Ensure your mattress is placed on a sturdy, supportive foundation. Inadequate support can lead to premature sagging and void the warranty.
Figure 4: The Tulo Hybrid Mattress ready for use on a compatible bed frame.
5. Care and Maintenance
Proper care will help maintain the quality and extend the lifespan of your Tulo Hybrid Mattress.
- Spot Cleaning: For spills or stains, spot clean immediately using a mild detergent and a damp cloth. Blot the area gently; do not saturate the mattress. Allow to air dry completely.
- Protective Cover: Using a mattress protector is highly recommended to guard against spills, stains, and allergens.
- Ventilation: Ensure good air circulation around the mattress. If possible, occasionally remove bedding to allow the mattress to breathe.
- Avoid Jumping: Do not jump on the mattress, as this can damage the internal components and void the warranty.
- Do Not Flip: This mattress is designed with specific top and bottom layers and should not be flipped. Regular rotation is sufficient.
6. Troubleshooting
Here are solutions to common issues you might encounter:
| Problem | Possible Cause | Solution |
|---|---|---|
| New Mattress Odor | "Off-gassing" from new foam materials. | This is normal and harmless. Allow the mattress to air out in a well-ventilated room for 24-72 hours. The odor will dissipate. |
| Mattress Not Fully Expanding | Insufficient time for decompression, or cold room temperature. | Ensure the mattress has been out of its packaging for at least 72 hours. A warmer room temperature can aid expansion. |
| Discomfort | Body adjusting to a new mattress, or unsuitable foundation. | Allow 2-4 weeks for your body to adjust. Verify that your bed frame or foundation provides adequate, even support. |
| Sagging | Inadequate or broken foundation, or normal body impressions over time. | Check your bed frame and foundation for damage or lack of support. Ensure center support is present for larger sizes. Minor body impressions are normal and not considered sagging. |
If you experience issues not covered here, please refer to the Warranty & Support section for contact information.
7. Specifications
| Attribute | Detail |
|---|---|
| Model Number | 137973P |
| Size | Twin |
| Product Dimensions | 75"L x 39"W x 12"Th (190.5 cm x 99.06 cm x 30.48 cm) |
| Item Weight | 46 Pounds (20.87 kg) |
| Item Firmness Description | Firm |
| Top Style | Pillow Top |
| Number of Layers | 2 (referring to main comfort/support layers, not individual foam layers) |
| Fill Material | Memory Foam, Coils |
| Special Feature | Pressure Relief |
| Color | Dark Grey |
Figure 5: Dimensions of the Tulo 12-Inch Hybrid Twin Mattress.
8. Warranty and Support
For warranty information and customer support, please refer to the official Tulo website or contact Mattress Firm Inc., the seller. Keep your proof of purchase for warranty claims.
- Seller: Mattress Firm Inc.
- Contact: Refer to your purchase documentation or the seller's website for customer service contact details.
- Online Resources: Visit the Tulo Store on Amazon for additional product information and support.