Interphone U-Com 16
Interphone Cellularline U-Com 16 Motorcycle Intercom User Manual
Model: U-Com 16 | Brand: Interphone
Introduction
This manual provides detailed instructions for the installation, operation, maintenance, and troubleshooting of your Interphone Cellularline U-Com 16 Motorcycle Intercom. Please read this manual thoroughly before using the device to ensure proper functionality and safety.
The U-Com 16 is a state-of-the-art motorcycle intercom system featuring Mesh 2.0 and Bluetooth communication, designed for seamless connectivity and high-quality audio during your rides. It offers extensive compatibility with various helmet systems, TFT displays, and GPS devices.
Product Overview
The Interphone U-Com 16 is engineered for optimal motorcycle communication. Key features include:
- Mesh 2.0 Technology: Supports group communication with up to 24 riders.
- Bluetooth Connectivity: Allows connection with up to 4 other intercoms and mobile devices.
- HD Audio Speakers: Provides clear sound for music, calls, and intercom communication.
- Extensive Compatibility: Works with Sena, TFT, GPS, and OEM systems.
- Waterproof Design: Ensures reliable performance in various weather conditions.
- Detachable Battery: External battery for extended usage and easy replacement.


Setup and Installation
Follow these steps to properly install your U-Com 16 intercom system on your helmet.
- Choose Mounting Location: Select a flat surface on the left side of your helmet for the main unit. Ensure it does not obstruct your vision or helmet functionality.
- Install Speakers: Place the HD speakers inside the helmet's ear pockets. Ensure they are centered with your ears for optimal audio quality. Use the provided adhesive pads if necessary.
- Install Microphone: For full-face helmets, use the wired boom microphone and position it near your mouth. For open-face or modular helmets, use the flexible boom microphone. Secure the microphone cable within the helmet lining.
- Mount Main Unit: The U-Com 16 offers two mounting options:
- Clamp Mount: Slide the clamp between the helmet shell and the inner padding. Secure it firmly.
- Adhesive Mount: Clean the helmet surface thoroughly. Attach the adhesive mount to the helmet, ensuring a strong bond.

Figure 3: Illustration of the clamp mounting method for the U-Com 16 unit on a helmet, showing the unit sliding onto the clamp. 
Figure 4: Illustration of the adhesive mounting method for the U-Com 16 unit on a helmet, highlighting the strong adhesive backing. - Connect Cables: Plug the speaker and microphone cables into the corresponding ports on the main U-Com 16 unit. Ensure all connections are secure.
- Battery Installation: The U-Com 16 features a separate battery. Connect the battery to the main unit and secure it in a discreet location, often at the back of the helmet, as per the design.
- Cable Management: Route all cables neatly within the helmet padding to prevent interference and ensure comfort.


Operating Instructions
Understand the various functions and controls of your U-Com 16 intercom.
Power On/Off
- To Power On: Press and hold the central intercom button until the LED indicator lights up.
- To Power Off: Press and hold the central intercom button until the LED indicator turns off.
Bluetooth Pairing
- Ensure the U-Com 16 is powered off.
- Press and hold the central intercom button and the phone button simultaneously until the LED flashes rapidly, indicating pairing mode.
- On your mobile device, search for Bluetooth devices and select "Interphone U-Com 16".
- Once paired, the LED will show a steady blue light.
Intercom Communication (Bluetooth & Mesh)
The U-Com 16 supports both Bluetooth intercom for up to 4 riders and Mesh 2.0 for up to 24 riders.
- Bluetooth Intercom: Initiate pairing with other U-Com units or compatible Bluetooth intercoms by following their respective pairing procedures.
- Mesh 2.0 Intercom: Activate Mesh mode by pressing the dedicated Mesh button. The system will automatically connect to other U-Com 16 units in Mesh mode within range.
Music and GPS Audio
- Play/Pause Music: Press the music button once.
- Next Track: Double-press the music button.
- Volume Control: Use the volume up/down buttons (if present, or long press music/phone buttons depending on model).
- GPS audio instructions will automatically overlay or pause music when received from a paired GPS device.
Phone Calls
- Answer Call: Press the phone button once.
- End Call: Press the phone button once during a call.
- Reject Call: Press and hold the phone button.
- Voice Assistant: Double-press the phone button to activate your smartphone's voice assistant (e.g., Siri, Google Assistant).
Voice Control
The U-Com 16 supports voice commands for hands-free operation. Say "Hey Interphone" followed by a command, such as "turn down the music" or "answer call".
Maintenance
Proper maintenance ensures the longevity and optimal performance of your U-Com 16.
- Cleaning: Use a soft, damp cloth to clean the exterior of the unit. Do not use harsh chemicals or abrasive cleaners.
- Charging: Charge the battery using the provided USB cable. A full charge typically takes approximately 1 hour. The external battery design allows for easy replacement if needed.
- Storage: When not in use for extended periods, store the unit in a cool, dry place. Ensure the battery is partially charged (around 50%) before long-term storage to preserve battery health.
- Firmware Updates: Periodically check the Interphone website or app for firmware updates to ensure your device has the latest features and bug fixes.
Troubleshooting
If you encounter issues with your U-Com 16, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Device does not power on. | Low battery; incorrect power button press. | Charge the device fully. Ensure you press and hold the power button for the specified duration. |
| Cannot pair with phone/intercom. | Device not in pairing mode; too far from device; interference. | Ensure the U-Com 16 is in pairing mode (flashing LED). Move closer to the device. Restart both devices and try again. |
| Poor audio quality/no sound. | Speakers/microphone not connected properly; volume too low; speaker placement. | Check all cable connections. Increase volume. Adjust speaker position inside the helmet. |
| Intercom connection drops frequently. | Out of range; obstacles; interference. | Reduce distance between intercoms. Avoid large obstacles. Ensure no strong radio interference. |
| Voice commands not recognized. | Microphone position; background noise; unclear pronunciation. | Adjust microphone closer to your mouth. Speak clearly and reduce background noise if possible. |
If the problem persists, please refer to the official Interphone support resources or contact customer service.
Specifications
| Feature | Detail |
|---|---|
| Model Name | INTERPHOUCOM16 |
| Connectivity Technology | Wireless (Bluetooth, Mesh 2.0) |
| Intercom Range (Mesh) | Up to 1.6 Km (1 mile) |
| Max Riders (Mesh) | 24 |
| Max Riders (Bluetooth) | 4 |
| Talk Time (Bluetooth) | Up to 15 hours |
| Talk Time (Mesh) | Up to 8 hours |
| Audio | 40 mm HD Speakers |
| Water Resistance | Waterproof |
| Battery Type | Lithium Polymer (external/detachable) |
| Charging Time | Approx. 1 hour (for full charge) |
| Dimensions | 3.35 x 1.89 x 0.47 inches |
| Weight | 2.12 ounces (60 grams) |
| Included Components | Main unit, speakers, microphones, mounting kits, USB charging cable, battery. |
Warranty and Support
For warranty information, please refer to the warranty card included with your product or visit the official Interphone website. Interphone provides customer support for product inquiries, technical assistance, and warranty claims.
Official User Manual (PDF): You can download the complete user manual in PDF format for more detailed information: Download User Manual PDF
Interphone Store: For additional products and accessories, visit the official Interphone store: Interphone Amazon Store
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