dockteck DD0003

dockteck 7-in-1 USB C Hub User Manual

Model: DD0003 (Pro series)

Introduction

Thank you for choosing the dockteck 7-in-1 USB C Hub. This versatile hub is designed to expand the connectivity of your USB-C enabled devices, providing essential ports for display, data transfer, networking, and power delivery. This manual provides detailed instructions for setup, operation, maintenance, and troubleshooting to ensure optimal performance and longevity of your device.

Product Overview

The dockteck 7-in-1 USB C Hub transforms a single USB-C port into seven essential connections, keeping your workspace tidy and efficient.

Diagram of Dockteck 7-in-1 USB C Hub connected to a laptop, labeling each of its seven ports.

A detailed diagram illustrating the Dockteck 7-in-1 USB C Hub connected to a laptop, with numbered labels pointing to each of its seven distinct ports: HDMI, SD, Micro SD, two USB 3.0, USB-C Power Delivery, and Ethernet.

  • 1 x HDMI Output (4K@60Hz): Connect your USB-C device to an HDMI television or monitor for crystal clear 4K@60Hz media display. Ensure your device supports DP 1.4 for optimal performance.
  • 1 x 100W Power Delivery (PD) Port: Offers continuous charging for your USB-C device with up to 92W output (without data transfer/video output function).
  • 1 x 1Gbps RJ45 Ethernet Port: Provides instant and stable wired internet connection speeds up to 1Gbps. LED lights indicate a valid connection.
  • 1 x SD Card Reader: Supports various memory card formats.
  • 1 x TF (Micro SD) Card Reader: Supports various memory card formats. SD and TF cards can be read simultaneously.
  • 2 x USB 3.0 Data Ports: Transfer large files at speeds up to 5Gbps.
Dockteck 7-in-1 USB C Hub, angled view showing USB-C cable and various ports.

This image displays the sleek, compact design of the Dockteck 7-in-1 USB C Hub, highlighting its integrated USB-C cable and the array of ports available on its side.

Setup

  1. Connect the integrated USB-C cable of the dockteck hub to a compatible USB-C port on your laptop, tablet, or smartphone.
  2. For power delivery, connect your device's original USB-C power adapter to the 100W PD port on the hub.
  3. Connect your peripherals (monitor, external hard drive, SD/TF cards, Ethernet cable) to the corresponding ports on the hub.

Operating Instructions

Connecting to an External Display (HDMI)

The hub supports 4K resolution at 60Hz for a single external display. For optimal performance, ensure your device's USB-C port supports DisplayPort 1.4 Alt Mode.

  1. Connect an HDMI cable from your monitor or TV to the HDMI port on the hub.
  2. Your device should automatically detect the external display. If not, adjust display settings in your operating system.
Dockteck USB C Hub connected to a laptop and an external monitor displaying 4K 60Hz content.

The hub is shown connecting a laptop to a large external monitor, demonstrating its capability to output crystal clear 4K resolution at 60Hz, ideal for high-definition media.

Using SD/TF Card Readers

The hub features dedicated slots for standard SD cards and Micro SD (TF) cards, allowing simultaneous reading.

  1. Insert your SD or TF card into the corresponding slot until it clicks into place.
  2. Your device will recognize the card as a removable drive.
  3. To safely remove, eject the drive from your operating system before physically pulling out the card.

Using USB 3.0 Data Ports

Connect your USB-A peripherals such as external hard drives, flash drives, keyboards, or mice.

  1. Plug your USB-A device into one of the two blue USB 3.0 ports.
  2. The ports support data transfer speeds up to 5Gbps.
Dockteck USB C Hub connected to a laptop, external hard drive, and SD/Micro SD cards, demonstrating fast file transfer.

This visual showcases the hub's data transfer capabilities, with an external hard drive and memory cards connected, illustrating quick and efficient file transfers, suitable for photographers and designers.

Power Delivery (PD)

The PD port allows you to charge your host device while using the hub.

  1. Connect your original USB-C power adapter to the PD port on the hub.
  2. The hub will pass through up to 92W of power to your connected laptop or tablet.
Dockteck USB C Hub connected to a laptop and a power adapter, illustrating 100W input and 92W output for pass-through charging.

This image highlights the hub's power delivery feature, showing it connected to a laptop and a wall charger, capable of receiving 100W input and providing up to 92W of pass-through charging to the connected device.

Ethernet Connection

Enjoy a stable and fast wired network connection.

  1. Connect an Ethernet cable from your router or modem to the RJ45 port on the hub.
  2. The LED indicators on the port will confirm network activity.
Dockteck USB C Hub connected to a laptop via Ethernet cable, indicating 1Gbps internet speed.

The hub is depicted with an Ethernet cable connected to a laptop, emphasizing its ability to provide a fast and stable wired internet connection at speeds up to 1Gbps.

Compatibility

The dockteck 7-in-1 USB C Hub offers broad compatibility with a wide range of devices and operating systems:

  • Compatible Devices: Almost all Type-C devices, including MacBook Pro, MacBook Air, iPad Pro, XPS, Surface, Spectre, and more.
  • Operating Systems: Windows, macOS, iPadOS, Chrome OS.
Dockteck USB C Hub with icons representing compatible devices like MacBook Pro, iPad Pro, XPS, Surface, Spectre, and operating systems including Windows, macOS, iPadOS, and Chrome OS.

An infographic detailing the broad compatibility of the Dockteck USB C Hub across various devices such as MacBooks, iPads, and XPS laptops, and operating systems including Windows, macOS, iPadOS, and Chrome OS.

Maintenance

  • Keep the hub clean by wiping it with a soft, dry cloth. Avoid using liquid cleaners or aerosols.
  • Store the hub in a cool, dry place away from direct sunlight and extreme temperatures.
  • Avoid dropping or subjecting the hub to strong impacts, as this may damage internal components.
  • Do not attempt to disassemble or repair the hub yourself. Refer to qualified service personnel.

Troubleshooting

This section addresses common issues you might encounter with your dockteck 7-in-1 USB C Hub.

ProblemPossible Solution
No display output via HDMI.Ensure your device's USB-C port supports DisplayPort Alt Mode. Check all cable connections. Try a different HDMI cable or monitor. Update your device's graphics drivers.
Slow data transfer speeds.Ensure you are using USB 3.0 compatible devices and cables. Verify your host device's USB-C port supports USB 3.0 speeds. Note that for most common uses, a USB-C hub offers comparable speeds to a Thunderbolt dock.
Power Delivery not working.Ensure your power adapter is connected to the hub's PD port. Use your device's original power adapter or one that provides sufficient wattage (e.g., 45W or higher for laptops).
Ethernet connection is unstable or not detected.Check the Ethernet cable connection. Ensure your network drivers are up to date. Restart your router/modem and your device.
Hub feels warm during use.It is normal for the hub to generate some heat during operation, especially when multiple ports are in use or when power delivery is active. This is due to power conversion and data processing. If it becomes excessively hot, disconnect it and allow it to cool.

Specifications

FeatureDetail
Product Dimensions5.36 x 1.34 x 0.55 inches
Item Weight3.25 ounces
Model NumberDD0003
Hardware InterfaceUSB Type C
Special FeaturesFast Charging, Fast Data Transfer, Indicator Light, Lightweight, Plug and Play
HDMI Output4K@60Hz
Power DeliveryUp to 100W input (92W output)
Ethernet Speed1Gbps
USB Data Ports2 x USB 3.0 (5Gbps)
Card ReadersSD and TF (Micro SD) - simultaneous read

Warranty & Support

The dockteck 7-in-1 USB C Hub comes with a 24-month warranty from the date of purchase. This warranty covers manufacturing defects and ensures reliable performance.

For any questions, technical assistance, or warranty claims, please contact our customer service team. We offer 7/24 customer service to assist you.

You can also refer to the official User Guide (PDF) or User Manual (PDF) for additional information.

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