1. Introduction
This manual provides comprehensive instructions for the installation, operation, and maintenance of the SonicWall TZ370 Network Security Appliance. The TZ370 series represents a new generation of desktop form factor Next-Generation Firewalls (NGFW) designed to provide robust network security for various environments. It features 1 or 5 Gigabit Ethernet interfaces and is part of a versatile product line tailored to diverse use cases.
The SonicWall TZ370 is engineered to simplify network security management, offering easy onboarding through the SonicExpress App and Zero-Touch Deployment. Its advanced security features and multi-gigabit capabilities ensure future-proof protection against evolving network threats.
2. Product Overview
Figure 2.0: Front view of the SonicWall TZ370 Network Security Appliance, showcasing its compact design and front panel indicators.
The SonicWall TZ370 appliance is designed for efficient network security. Familiarize yourself with the device's physical components and indicators.
2.1 Front Panel
Figure 2.1: Detailed diagram of the SonicWall TZ370 front panel, highlighting USB 3.0 SuperSpeed ports, various LED indicators (Power, Test, Security, Storage, RJ45 Port LEDs), and WAN/LAN port indicators.
The front panel of the TZ370 features several indicators and ports for status monitoring and connectivity:
- USB 3.0 SuperSpeed ports: For connecting external devices.
- Power LED: Indicates the power status of the appliance.
- Test LED: Used for diagnostic purposes.
- Security LED: Indicates security-related events or status.
- Storage LED: Shows the status of internal or external storage.
- RJ45 Port LEDs: Indicate activity and link status for the Ethernet ports.
- WAN X1 and X2 Port LEDs: Specific indicators for WAN connectivity.
- LAN/MGMT X0 Port LED: Indicator for the primary LAN/Management port.
- U0 WWAN LEDs: For USB 5G/LTE connectivity status.
2.2 Rear Panel
Figure 2.2: Detailed diagram of the SonicWall TZ370 rear panel, showing the RJ45 Console Port, multiple RJ45 LAN/WAN ports, SafeMode Button, Power Input, and Grounding Screw.
The rear panel provides essential connectivity and control options:
- RJ45 Console Port: For direct console access and initial configuration.
- X0 LAN RJ45 Port: Primary LAN port.
- X1 WAN RJ45 Port: Primary WAN port.
- X2 WAN RJ45 Port: Secondary WAN port.
- X3 RJ45 Port: Additional network port.
- X4/X5/X6/X7 RJ45 Ports: Multiple additional network ports for flexible configuration.
- SafeMode Button: Used for system recovery or entering safe mode.
- Power Input: Connects to the power adapter.
- Grounding Screw: For proper grounding of the appliance.
3. Setup and Installation
This section outlines the basic steps for setting up your SonicWall TZ370 appliance.
3.1 Initial Setup
- Unpack the Appliance: Carefully remove the TZ370 from its packaging and ensure all components are present.
- Physical Placement: Place the appliance on a stable, flat surface in a well-ventilated area, away from direct sunlight and heat sources. Ensure proper airflow around the device.
- Connect Power: Connect the provided power adapter to the "Power Input" port on the rear panel and then to a suitable power outlet.
- Network Connections:
- Connect your internet service provider's modem or router to the X1 WAN port using an Ethernet cable.
- Connect your internal network switch or a computer directly to the X0 LAN/MGMT port.
- Console Connection (Optional): For initial configuration or troubleshooting, connect a computer to the RJ45 Console Port using a console cable.
- Power On: Once all connections are secure, power on the appliance. Observe the Power LED on the front panel.
3.2 Configuration
The SonicWall TZ370 supports easy onboarding and management:
- SonicExpress App: Download and use the SonicExpress App for guided setup and Zero-Touch Deployment, simplifying the initial configuration process.
- Web User Interface (Web UI): Access the appliance's web-based management interface via a web browser from a computer connected to the LAN port. Refer to the default IP address in the quick start guide for initial access.
- Command Line Interface (CLI): For advanced users, the CLI can be accessed via the console port or SSH for detailed configuration.
- Network Security Manager (NSM) / Global Management System (GMS): For centralized management of multiple SonicWall devices, utilize NSM or GMS platforms.
4. Operation
The SonicWall TZ370 operates as a Next-Generation Firewall, providing comprehensive network security services. Once configured, it actively inspects network traffic to protect against various threats.
4.1 Key Security Features
The Advanced Protection Service Suite included with this model provides:
- Capture Advanced Threat Protection (ATP): Multi-engine sandbox for detecting and blocking unknown threats.
- Gateway Anti-Virus: Real-time protection against viruses, spyware, and other malware at the gateway.
- Anti-Spyware: Blocks and removes spyware from network traffic.
- Intrusion Prevention System (IPS): Protects against network-based attacks and exploits.
- Application Firewall Service: Granular control over application usage and bandwidth.
- Content Filtering Premium Services: Blocks access to inappropriate or malicious websites.
- Anti-Spam: Filters out unwanted email.
4.2 Network Management
Monitor and manage your network through the Web UI or NSM/GMS. This includes:
- Viewing real-time network status and security logs.
- Configuring firewall rules, VPNs, and network zones.
- Managing user access and authentication.
- Updating firmware to ensure the latest security patches and features.
5. Maintenance
Regular maintenance ensures the optimal performance and longevity of your SonicWall TZ370 appliance.
- Firmware Updates: Regularly check for and apply the latest firmware updates. These updates often include critical security patches and performance enhancements.
- Configuration Backup: Periodically back up your appliance's configuration settings. This allows for quick restoration in case of unforeseen issues or hardware replacement.
- System Logs Review: Regularly review system logs for any unusual activity, errors, or security alerts.
- Physical Inspection: Ensure the appliance is free from dust and debris. Maintain proper ventilation to prevent overheating.
- Security Service Subscription: Ensure your security service subscriptions (e.g., Capture ATP, Gateway Anti-Virus) are active and up-to-date to maintain continuous protection.
6. Troubleshooting
This section provides basic troubleshooting steps for common issues.
| Problem | Possible Cause | Solution |
|---|---|---|
| No Power / Power LED Off | Power cable disconnected, faulty power adapter, power outlet issue. | Check power cable connections. Try a different power outlet. Verify power adapter functionality. |
| No Internet Access | WAN cable disconnected, incorrect network configuration, ISP issue. | Verify WAN cable connection to the modem/router. Check WAN port status LEDs. Review network configuration in the Web UI. Contact your ISP. |
| Cannot Access Web UI | Incorrect IP address, network connectivity issue, browser cache. | Ensure your computer is on the same subnet as the appliance's LAN interface. Clear browser cache. Try a different browser. Use the console port for CLI access if necessary. |
| Slow Network Performance | High network traffic, misconfigured security services, outdated firmware. | Monitor network usage. Review security service settings. Ensure firmware is up-to-date. |
For more detailed troubleshooting, refer to the official SonicWall support documentation or contact SonicWall technical support.
7. Specifications
The following tables provide detailed technical specifications for the SonicWall TZ370 Network Security Appliance.
7.1 General Specifications
| Feature | Detail |
|---|---|
| Product Dimensions | 5.31 x 7.48 x 1.38 inches |
| Item Weight | 1.8 pounds |
| Item Model Number | TZ370 |
| Operating System | SonicOS 7 |
| Interfaces | 8x1GbE, 2 USB 3.0, 1 Console |
| VLAN Interfaces | 128 |
| Access Points Supported (maximum) | 16 |
| Management | Network Security Manager, CLI, SSH, Web UI, GMS, REST APIs |
| Single Sign-On (SSO) Users | 1,000 |
| Connectivity Technology | Ethernet |
| Color | Black |
| Manufacturer | SonicWall |
| Date First Available | December 3, 2020 |
7.2 Performance Specifications
Figure 7.1: Quick glance comparison of SonicWall TZ series models, including TZ370, showing multi-gig interfaces, expandable storage, and performance metrics like firewall inspection, DPI, and IPSec VPN throughput.
Figure 7.2: Detailed system specifications for SonicWall Gen 7 TZ series, including TZ370, covering operating system, interfaces, wireless support, management, and maximum connections.
Figure 7.3: Continuation of SonicWall Gen 7 TZ series specifications, focusing on VPN performance, security services, and networking features.
For detailed performance metrics and feature comparisons across the TZ series, please refer to the tables above. Key performance indicators for the TZ370 include:
- Firewall Inspection: 3 Gbps
- DPI Performance: 1 Gbps
- IPSec VPN Throughput: 1.3 Gbps
- Maximum Connections: 200,000
- Maximum DPI Connections: 30,000
8. Warranty and Support
Your SonicWall TZ370 appliance comes with comprehensive support to ensure continuous operation and security.
8.1 Support Services
The Advanced Protection Service Suite includes 24x7 Support with firmware. This provides access to technical assistance around the clock for any issues you may encounter, along with regular firmware updates to keep your appliance secure and performing optimally.
8.2 Warranty Information
For detailed warranty terms and conditions, please refer to the official SonicWall warranty documentation provided with your purchase or visit the SonicWall website. Warranty coverage typically includes hardware defects and may vary based on your region and specific service agreement.
For additional support resources, including knowledge base articles, downloads, and community forums, please visit the official SonicWall support portal: www.sonicwall.com/support/
