1. Introduction
This manual provides comprehensive instructions for the safe and efficient installation, operation, and maintenance of your Tsurumi Pump 12PN submersible pond and waterfall pump. Please read this manual thoroughly before using the pump to ensure proper function and longevity. Retain this manual for future reference.

Image 1.1: The Tsurumi 12PN pump is suitable for various water features, including fountains, waterfalls, and ponds.
2. Safety Information
Always observe the following safety precautions to prevent injury or damage to the pump:
- Electrical Safety: Ensure the power supply matches the pump's voltage (115V). Always connect to a grounded outlet. Do not operate the pump with a damaged power cord. Never handle the pump or power cord with wet hands.
- Submersion: This pump is designed for submersible use only. Do not operate it dry.
- Installation: Securely install the pump to prevent movement. Ensure the discharge hose is properly connected.
- Maintenance: Disconnect power before performing any maintenance or cleaning.
- Children and Pets: Keep children and pets away from the pump and water feature during operation.
3. Product Overview and Features
The Tsurumi Pump 12PN is a robust submersible pump engineered for pond and waterfall applications. It features durable construction and efficient performance.

Image 3.1: The Tsurumi 12PN Submersible Pump.
Key Features:
- Durable Construction: Features a stainless-steel housing and fiberglass-reinforced plastic impeller, volute, and top cover for corrosion resistance and durability.
- Eco-Friendly Lubrication: Utilizes white mineral oil in the oil chamber, creating a safe environment for aquatic ecosystems.
- High Performance: Capable of pumping up to 11,500 gallons per hour with a maximum head of 23 feet.
- Solids Handling: Can manage solids up to 1.4 inches in diameter.
- Advanced Sealing: Equipped with a dual inside mechanical seal with silicon carbide faces to prevent leakage and extend pump life.
- Long Power Cord: Comes standard with a 20-foot power cord.

Image 3.2: Key features of the Tsurumi 12PN pump.
4. Specifications
| Specification | Detail |
|---|---|
| Model Number | 12PN |
| Brand | Tsurumi Pump |
| Power Source | Corded Electric |
| Voltage | 115 Volts |
| Horsepower (HP) | 1 HP |
| Maximum Flow Rate | 133 Gallons Per Minute (8000 GPH) |
| Maximum Lifting Height (Head) | 23 Feet |
| Discharge Size | 3 inches |
| Solids Handling | Up to 1.4 inches in diameter |
| Material | Stainless Steel, Fiberglass Reinforced Plastic |
| Product Dimensions (L x W x H) | 13" x 9" x 17" |
| Item Weight | 37 Pounds |
| Power Cord Length | 20 Feet |
| Included Components | Submersible pump |
| UPC | 894787000526 |

Image 4.1: Performance curve for the Tsurumi 12PN pump.
5. Setup
Follow these steps for proper installation of your Tsurumi 12PN pump:
- Placement: Position the pump on a stable, level surface within the pond or water feature. Ensure it is fully submerged and not resting directly on soft sediment. Using a pump stand or elevated platform is recommended to prevent clogging from debris.
- Discharge Connection: Connect a suitable discharge hose or pipe to the pump's 3-inch discharge port. Ensure all connections are secure and watertight to prevent leaks and maintain optimal flow.
- Electrical Connection: Route the 20-foot power cord safely, avoiding kinks or damage. Connect the pump to a dedicated 115V, grounded electrical outlet protected by a Ground Fault Circuit Interrupter (GFCI). Do not use extension cords unless absolutely necessary and ensure they are rated for outdoor use and the pump's power requirements.
- Initial Check: Before powering on, verify that the pump is fully submerged and all connections are tight.

Image 5.1: The Tsurumi 12PN pump installed in a water environment.
6. Operating Instructions
Once the pump is properly installed and submerged, operation is straightforward:
- Power On: Plug the pump's power cord into the GFCI-protected 115V outlet. The pump should start immediately.
- Monitor Flow: Observe the water flow from the discharge. Ensure it is consistent and free of air bubbles, which could indicate an airlock or insufficient water level.
- Continuous Operation: The Tsurumi 12PN is designed for continuous operation in submerged conditions.
- Power Off: To stop the pump, simply unplug it from the electrical outlet.
7. Maintenance
Regular maintenance ensures optimal performance and extends the life of your pump:
- Disconnect Power: Always unplug the pump from the power source before performing any maintenance.
- Clean Impeller and Volute: Periodically remove the pump from the water and inspect the impeller and volute for debris (leaves, algae, small stones). Clean thoroughly with water and a soft brush.
- Check Power Cord: Inspect the power cord for any signs of damage, cuts, or fraying. Replace if damaged.
- Winterization: In freezing climates, remove the pump from the water before temperatures drop below freezing. Clean it thoroughly and store it in a dry, frost-free location.
- Oil Chamber: The pump's oil chamber contains white mineral oil for lubrication. This is a sealed unit and typically does not require user intervention. If leakage is suspected, contact Tsurumi Pump support.
8. Troubleshooting
Refer to the following table for common issues and their solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Pump does not start | No power; GFCI tripped; Impeller jammed | Check power connection; Reset GFCI; Disconnect power and clear impeller |
| Low water flow | Clogged intake/impeller; Kinked discharge hose; Insufficient water level | Clean intake/impeller; Straighten hose; Add water to feature |
| Pump runs but no water flows | Airlock; Impeller damaged; Discharge blocked | Shake pump gently to release air; Inspect/replace impeller; Clear discharge path |
| Excessive noise or vibration | Debris in impeller; Worn bearings; Improper installation | Clean impeller; Contact service for worn parts; Ensure stable placement |
9. Warranty and Support
The Tsurumi Pump 12PN comes with a 2-YEAR WARRANTY. The product is UL & CSA certified, ensuring compliance with safety and quality standards.
For any questions, concerns, or warranty claims, please contact Tsurumi (America), Inc. customer support.
10. Contact Information
Tsurumi (America), Inc.
For technical assistance, parts, or service inquiries, please visit the official Tsurumi Pump website or refer to your purchase documentation for direct contact details.





