Cisco CP-HS-WL-5EC8=

CISCO Headset 560 Series Replacement Ear Cushions User Manual

Model: CP-HS-WL-5EC8=

1. Product Overview

The Cisco Headset 560 Series Replacement Ear Cushions are designed to maintain the vibrant sound and powerful noise isolation capabilities of your Cisco Headset 560 Series. These spare parts ensure continued comfort and optimal acoustic performance, allowing users to stay focused in noisy environments. They are built to the same specifications as the original ear cushions and are compatible with both single-ear-cup and dual-ear-cup models.

Key Features:

  • Original Replacement Part: Built to the same specifications as the original wireless Cisco Headset 560 Series ear cushion(s).
  • Lightweight & Ergonomic Design: Designed for extended wear to help reduce head fatigue.
  • Compatibility: For wireless DECT Cisco Headset 560 Series (Headset sold separately). Sold in packs of eight pieces, compatible with either right/left side for single or dual headset models.
  • Easy Serviceability: Can be quickly replaced by the user.
Cisco Headset 560 Series with a close-up of the ear cushion

Image: Cisco Headset 560 Series showcasing the ear cushions.

2. Installation Guide

Replacing the ear cushions on your Cisco Headset 560 Series is a straightforward process designed for user convenience. Follow these steps to ensure proper installation and continued comfort.

Steps for Replacement:

  1. Remove Old Cushion: Gently peel off the existing ear cushion from the headset earcup. It is typically held in place by a small lip or groove around the earcup.
  2. Align New Cushion: Take a new replacement ear cushion. Align the inner edge of the cushion with the groove or lip on the headset earcup.
  3. Secure Cushion: Starting from one point, carefully work your way around the earcup, tucking the edge of the new cushion into the groove until it is fully seated and secure. Ensure there are no wrinkles or loose spots.
  4. Verify Fit: Once installed, gently tug on the cushion to ensure it is firmly attached and will not easily come off during use.
Cisco Headset 560 Series on a desk

Image: A Cisco Headset 560 Series, illustrating the headset model for which these ear cushions are designed.

3. Care and Maintenance

Proper care of your replacement ear cushions will extend their lifespan and maintain hygiene. Follow these simple guidelines:

  • Cleaning: Gently wipe the surface of the ear cushions with a soft, damp cloth. For deeper cleaning, use a mild soap solution, ensuring the cushions are not saturated. Allow them to air dry completely before reattaching to the headset.
  • Avoid Harsh Chemicals: Do not use abrasive cleaners, solvents, or strong detergents, as these can damage the material of the ear cushions.
  • Storage: When not in use, store your headset in a clean, dry place away from direct sunlight and extreme temperatures.
  • Regular Inspection: Periodically check the ear cushions for signs of wear, tear, or damage. Replace them if they show significant degradation to maintain comfort and sound quality.

4. Troubleshooting

If you encounter any issues with your replacement ear cushions, consider the following common solutions:

  • Cushion Does Not Stay On:
    • Ensure the entire edge of the cushion is tucked into the groove of the earcup.
    • Check if the earcup or cushion is damaged, preventing a secure fit.
  • Discomfort After Installation:
    • Verify that the cushion is installed evenly and not bunched up in any area.
    • Allow a short period for the new cushions to conform to your ears.
  • Sound Quality Issues (Muffled/Reduced Noise Isolation):
    • Ensure the cushions are fully sealed around your ears. A poor seal can affect sound and noise isolation.
    • Check if the headset itself is functioning correctly, as the issue might not be related to the ear cushions.

5. Product Specifications

SpecificationDetail
BrandCisco
Model NumberCP-HS-WL-5EC8=
UPC889728209151
Item Weight3.87 ounces
Package Dimensions5.98 x 4.92 x 2.64 inches
ColorBlack
MaterialPlastic
Compatible DevicesHeadsets (Cisco Headset 560 Series)

6. Warranty and Support

Your CISCO Headset 560 Series Replacement Ear Cushions come with a commitment to quality and support.

Warranty Information:

These replacement ear cushions are covered by a Two Year Limited Liability Warranty, providing peace of mind regarding their quality and performance.

Additional Support:

For more detailed information, including comprehensive setup guides and advanced troubleshooting, please refer to the official user guide:

Download Official User Guide (PDF)

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