1. Product Overview
The Anker USB C Hub (Model A83850A1) is an 11-in-1 docking station designed to expand the connectivity of your USB-C enabled laptop or device. It provides a comprehensive solution for connecting multiple peripherals, external displays, and network access through a single USB-C port.
Image 1.1: The Anker 11-in-1 USB C Hub showcasing its various ports for massive expansion.
Key Features:
- 11-Port Expansion: Includes USB-C Power Delivery input, HDMI, DisplayPort, 1 USB-C data port, 3 USB-A ports, 1 Ethernet port, 3.5mm AUX port, SD card slot, and microSD card slot.
- Multi-Monitor Display: Supports single-monitor display up to 4K@60Hz via HDMI or DisplayPort. Dual-monitor display up to 2K@60Hz when both are connected.
- Pass-Through Charging: Provides up to 85W charging to your laptop (requires a 100W charger, not included).
- High-Speed Data Transfer: USB-C data port and USB-A 3.0 ports offer up to 5 Gbps transfer speeds.
- Gigabit Ethernet: Ensures stable and fast wired network connectivity up to 1 Gbps.
- Universal Card Compatibility: Dedicated slots for SD and microSD cards for easy media access.
Image 1.2: The compact and lightweight design of the Anker USB C Hub, suitable for travel.
2. Setup Instructions
Follow these steps to set up your Anker USB C Hub:
- Connect to Laptop: Plug the integrated USB-C cable from the hub into an available USB-C port on your laptop or compatible device.
- Power Delivery (Optional): For pass-through charging, connect a USB-C Power Delivery charger (100W recommended, not included) to the USB-C PD Input port on the hub. This will provide up to 85W of power to your laptop while the hub is in use.
- Connect Peripherals: Connect your desired devices to the corresponding ports on the hub.
Image 2.1: Connecting the Anker USB C Hub to a laptop's USB-C port.
Image 2.2: Illustration of Power Delivery pass-through charging. A 100W input charger provides 85W output to the laptop, with 15W reserved for hub operation.
3. Operating Instructions
3.1 Video Output (HDMI & DisplayPort)
The hub supports connecting external monitors via its HDMI and DisplayPort outputs.
- Single Monitor: Connect one monitor to either the HDMI or DisplayPort for resolutions up to 4K@60Hz.
- Dual Monitors: Connect two monitors, one to HDMI and one to DisplayPort, for resolutions up to 2K@60Hz.
Image 3.1: Dual display configurations for Windows (extended display) and macOS (mirrored display). macOS does not support MST technology for extended dual displays.
Image 3.2: Example setup with dual monitors and a table detailing maximum resolutions based on laptop's DP version (DP 1.4: Single 4K@60Hz, Dual 2K@60Hz; DP 1.2: Single 4K@30Hz, Dual 1080p@60Hz).
3.2 Data Transfer (USB Ports & Card Readers)
The hub provides multiple ports for connecting USB devices and accessing memory cards.
- USB-C Data Port: Connect USB-C devices for data transfer up to 5 Gbps.
- USB-A 3.0 Ports: Connect USB-A devices for data transfer up to 5 Gbps.
- USB-A 2.0 Ports: Connect USB-A devices for data transfer up to 480 Mbps.
- SD & microSD Card Slots: Insert SD or microSD cards for direct access to photos and other media files. Both slots can be used simultaneously.
Image 3.3: High-speed data transfer via USB 3.0 ports, offering speeds up to 5 Gbps.
Image 3.4: Universal SD Card Compatibility, showing both SD and microSD card slots.
3.3 Ethernet & Audio
- Ethernet Port: Connect an Ethernet cable for a stable wired internet connection up to 1 Gbps.
- 3.5mm AUX Port: Connect headphones or speakers for audio output. Note: This port typically supports audio output only.
Video 3.1: Official Anker 563 USB-C Hub (11-in-1) product video demonstrating various features including connectivity, power delivery, and data transfer.
4. Maintenance
To ensure the longevity and optimal performance of your Anker USB C Hub, follow these maintenance guidelines:
- Cleaning: Use a soft, dry cloth to clean the hub. Avoid liquid cleaners or aerosols.
- Storage: Store the hub in a cool, dry place when not in use. The included travel pouch can help protect it from dust and scratches.
- Handling: Avoid dropping the hub or subjecting it to strong impacts. Do not attempt to disassemble or modify the device.
- Temperature: Operate the hub within recommended temperature ranges. Avoid extreme heat or cold.
5. Troubleshooting
If you encounter issues with your Anker USB C Hub, refer to the following common troubleshooting steps:
- No Display Output:
- Ensure your laptop's USB-C port supports DisplayPort Alternate Mode (Alt Mode).
- Check all cable connections (USB-C to hub, HDMI/DP to monitor).
- Try a different HDMI or DisplayPort cable.
- Verify monitor input settings are correct.
- For macOS, remember that dual external monitors will mirror, not extend, due to MST limitations.
- Charging Not Working or Slow:
- Ensure your USB-C PD charger is connected to the hub's USB-C PD Input port.
- Use a 100W USB-C PD charger and a compatible USB-C cable to achieve 85W laptop charging.
- Confirm your laptop supports USB-C Power Delivery.
- USB Devices Not Recognized:
- Reconnect the USB device to a different port on the hub.
- Ensure the hub is properly connected to your laptop.
- Some high-power USB devices may require direct connection to the laptop or an external power source if the hub's power delivery is insufficient.
- Ethernet Connection Issues:
- Check the Ethernet cable connection to both the hub and your router/modem.
- Verify your network settings on your computer.
- Ensure network drivers are up to date.
- SD/microSD Card Not Detected:
- Ensure the card is fully inserted into the correct slot.
- Try a different SD/microSD card to rule out card issues.
- Check your computer's Disk Management (Windows) or Disk Utility (macOS) to see if the card is recognized but unformatted.
6. Specifications
Image 6.1: Universal compatibility of the Anker USB C Hub with various devices and operating systems.
| Feature | Detail |
|---|---|
| Product Dimensions | 5.39 x 2.24 x 0.55 inches |
| Item Weight | 4.6 ounces |
| Model Number | A83850A1 |
| Brand | Anker |
| Color | Gray |
| Hardware Interface | 3.5mm Audio, Ethernet, HDMI, USB |
| Special Features | HDMI, Pass-Through Charge |
| Compatible Devices | Headphones, Laptops, Monitors, Speakers, Tablets |
| Power Delivery | Up to 85W to laptop (100W input required) |
| HDMI Output | Up to 4K@60Hz (single monitor) |
| DisplayPort Output | Up to 4K@60Hz (single monitor) |
| Dual Display Output | Up to 2K@60Hz (Windows), Mirrored (macOS) |
| USB Data Transfer | Up to 5 Gbps (USB-C data, USB-A 3.0) |
| Ethernet Speed | 1 Gbps |
7. Warranty and Support
Anker provides an 18-month warranty for this product, covering manufacturing defects and ensuring reliable performance. For technical assistance, troubleshooting, or warranty claims, please contact Anker customer service through their official website or the retailer where the product was purchased.
Please retain your proof of purchase for warranty validation.
