pollini TP 19
pollini Bluetooth Headphones Wireless User Manual
Model: TP 19
Brand: pollini
Introduction
Thank you for choosing pollini Bluetooth Headphones Wireless. This manual provides detailed instructions on how to set up, operate, maintain, and troubleshoot your headphones. Please read this manual carefully before using the product to ensure proper function and longevity.

Image: Front view of the pollini Bluetooth Headphones Wireless in black.
Safety Information
- Do not expose the headphones to extreme temperatures, humidity, or corrosive substances.
- Avoid dropping or subjecting the headphones to strong impacts.
- Do not disassemble or modify the headphones. This may void the warranty and cause damage.
- Keep the headphones away from children and pets.
- Clean the headphones with a soft, dry cloth. Do not use harsh chemicals or abrasive materials.
- Listen at moderate volume levels to prevent hearing damage.
Package Contents
Please check the package for the following items:
- 1 x pollini Bluetooth Wireless Headphones
- 1 x Headphones Carrying Pouch
- 1 x 3.5mm Audio Cable
- 1 x USB Charging Cable
- 1 x User Manual

Image: All items included in the pollini headphone package.
Product Overview
Controls and Features
Familiarize yourself with the control buttons located on the earcup for easy operation.

Image: Detailed view of the control buttons on the earcup, highlighting EQ mode, Bluetooth 5.0, and single connection capability.
- Power/Multi-function Button: Used for powering on/off, play/pause, answering/ending calls, and activating voice assistant.
- Volume Up/Next Track Button: Short press for volume up, long press for next track.
- Volume Down/Previous Track Button: Short press for volume down, long press for previous track.
- EQ Mode Button: Cycles through different equalizer presets.
- 3.5mm Audio Jack: For wired connection.
- USB Charging Port: For charging the headphones.
Design Features
- Memory Foam Earmuffs: Designed for lasting comfort, simulating human skin texture.
- Adjustable Headband: Features a durable quality stainless steel slider for a perfect fit.
- Flexible Earcups: Ergonomically designed for maximum comfort.
- Foldable Design: Allows for easy storage and portability, saving space.

Image: Illustrates the comfort features of the headphones, including memory foam, adjustable headband, and flexible earcups.

Image: The headphones in their folded configuration, highlighting the space-saving design for travel and storage.
Setup
Charging the Headphones
Before first use, fully charge the headphones. Connect the USB charging cable to the charging port on the headphones and the other end to a USB power source (e.g., computer USB port, wall adapter).
- Charging Time: Approximately 2.5 hours for a full charge.
- Battery Life: Up to 40 hours of continuous music playing time on a full charge.
- The LED indicator will show charging status (e.g., red while charging, blue when fully charged).

Image: Visual representation of the headphone's battery capacity and performance metrics.
Bluetooth Pairing
- Ensure the headphones are fully charged.
- Long press the Power button on the headphones until the LED indicator flashes blue and red alternately, indicating pairing mode.
- On your device (smartphone, tablet, PC), enable Bluetooth and search for available devices.
- Select "TP 19" or "pollini Headphones" from the list of found devices.
- Once connected, the LED indicator on the headphones will flash blue slowly or turn solid blue (depending on model version).
- The headphones will automatically reconnect to the last paired device when powered on, if the device's Bluetooth is enabled and within range.
Note: A Bluetooth transmitter is required for TVs or other devices without built-in Bluetooth functionality.
Operating Instructions
Power On/Off
- Power On: Long press the Power button until the LED indicator lights up.
- Power Off: Long press the Power button until the LED indicator turns off.
Music Playback
- Play/Pause: Short press the Power button.
- Volume Up: Short press the "Volume Up/Next Track" button.
- Volume Down: Short press the "Volume Down/Previous Track" button.
- Next Track: Long press the "Volume Up/Next Track" button.
- Previous Track: Long press the "Volume Down/Previous Track" button.
Call Management
- Answer/End Call: Short press the Power button.
- Reject Call: Long press the Power button.
- Redial Last Number: Double-press the Power button.
Note: The built-in microphone only functions in wireless (Bluetooth) mode.
Voice Assistant
- Activate Voice Assistant (Siri/Google Assistant): Double-press the Power button (or specific button if available, refer to product diagram).
Wired Mode
To use the headphones in wired mode, connect the supplied 3.5mm audio cable to the headphone's audio jack and the other end to your audio source. The headphones can be used in wired mode even if the battery is depleted.
EQ Mode
Press the EQ mode button (if available, refer to product diagram) to cycle through different equalizer sound presets, optimizing the audio for various music genres or preferences.
Maintenance
- Cleaning: Use a soft, dry, lint-free cloth to clean the headphones. Do not use liquids or aerosol cleaners directly on the headphones.
- Storage: When not in use, store the headphones in the provided carrying pouch to protect them from dust and scratches. The foldable design allows for compact storage.
- Battery Care: To prolong battery life, avoid fully discharging the battery frequently. Charge the headphones regularly, even if not in use for extended periods.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Headphones do not power on. | Low battery. | Charge the headphones fully. |
| Cannot pair with device. | Headphones not in pairing mode; Bluetooth off on device; device too far. | Ensure headphones are in pairing mode (flashing blue/red). Turn on Bluetooth on your device. Move headphones closer to the device. |
| No sound or low volume. | Volume too low; headphones not connected; incorrect audio source. | Increase volume on both headphones and device. Re-pair headphones. Check audio output settings on your device. |
| Microphone not working. | Using wired mode; device settings. | The microphone only works in wireless (Bluetooth) mode. Check microphone input settings on your device. |
| Intermittent connection. | Interference; device too far; low battery. | Move away from sources of interference (Wi-Fi routers, other Bluetooth devices). Keep headphones within Bluetooth range. Charge headphones. |
Specifications
| Model Name | TP 19 |
| Connectivity Technology | Wireless (Bluetooth), Wired (3.5mm Jack) |
| Bluetooth Version | 4.0 (Note: Product image indicates BT 5.0, using 4.0 from specifications) |
| Bluetooth Range | 10 Meters (33 feet) |
| Battery Capacity | 800mAh (from image) |
| Battery Life | Up to 40 Hours |
| Charging Time | 2.5 Hours |
| Audio Driver Size | 40mm Dynamic Driver |
| Frequency Range | 20 Hz - 20,000 Hz |
| Impedance | 32 Ohm |
| Material | Leather, Stainless Steel |
| Item Weight | 340 Grams (12 ounces) |
| Product Dimensions | 6.7 x 6.7 x 3.3 inches |
| UPC | 710667479896 |
Note: Specifications are subject to change without notice for product improvement.
Warranty and Support
pollini offers a one-year warranty for these headphones, covering manufacturing defects from the date of purchase. Additionally, a 30-day hassle-free return policy is available.
For any product-related inquiries, technical support, or warranty claims, please contact pollini customer service. We aim to address customer concerns in a timely and effective manner and are committed to building long-term relationships with our customers.
Customer Service: Please refer to the contact information provided on the product packaging or the official pollini website for 24/7 prompt and friendly customer service.
We believe that a stable and continuously improved product quality is the basic function, and we are always working in the direction of services.
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