Colop CP_ECreateW
COLOP E-Mark Create Portable Printer User Manual
Model: CP_ECreateW
Introduction
The COLOP E-Mark Create is a wireless electronic marking device designed for creating and applying full-color imprints on various absorbent surfaces. This manual provides detailed instructions for setting up, operating, maintaining, and troubleshooting your E-Mark Create device to ensure optimal performance and longevity.
Safety Information
- Keep the device away from water and excessive moisture.
- Do not attempt to disassemble or repair the device yourself. Refer to authorized service personnel.
- Use only the original power adapter and charging station provided with the device.
- Ensure proper ventilation during charging.
- Keep out of reach of children.
- Avoid direct contact with the ink cartridge print head.
Package Contents
Verify that all items are present in your package:
- COLOP E-Mark Create Device
- Multi-color Ink Cartridge
- Power Adapter
- Charging Station
- Quick Setup Guide (this manual)
Product Overview
Familiarize yourself with the components of your COLOP E-Mark Create device.

Figure 1: Front view of the COLOP E-Mark Create device. This image shows the compact, white printer with a translucent section revealing the ink cartridge, and a light strip indicating status.

Figure 2: The COLOP E-Mark Create device held in a hand, illustrating its compact and portable size. The device fits comfortably in the palm, highlighting its ergonomic design.

Figure 3: Bottom view of the COLOP E-Mark Create, showing the transparent base, the print head, the power switch, and charging contacts. This view is crucial for understanding cartridge installation and charging.
- Print Head: Located at the bottom, responsible for applying ink.
- Ink Cartridge Slot: Area where the multi-color ink cartridge is inserted.
- Power Button/Switch: To turn the device on or off.
- Status Light: Indicates device status (e.g., charging, connected, ready to print).
- Charging Contacts: Pins on the bottom for connecting to the charging station.
Setup
1. Charging the Device
- Connect the power adapter to the charging station.
- Place the E-Mark Create device onto the charging station, ensuring the charging contacts align.
- The status light will indicate charging progress. A full charge typically takes a few hours.
2. Installing the Ink Cartridge
- Ensure the device is turned off.
- Open the cartridge compartment cover (refer to Figure 3 for location).
- Carefully insert the multi-color ink cartridge into the slot until it clicks into place.
- Close the cartridge compartment cover.
3. Downloading the COLOP E-Mark App
The COLOP E-Mark app is required to operate the device. It is available for both iOS and Android devices.
- Search for "COLOP E-Mark" in your device's app store (Apple App Store or Google Play Store).
- Download and install the app.
4. Pairing with Your Mobile Device
- Turn on the E-Mark Create device.
- Enable Bluetooth on your mobile device.
- Open the COLOP E-Mark app. The app will guide you through the pairing process.
- Select your E-Mark Create device from the list of available Bluetooth devices in the app.
- Once paired, the status light on the E-Mark Create will change, indicating a successful connection.
Operating Instructions
1. Creating an Imprint
- Open the COLOP E-Mark app on your paired mobile device.
- Use the custom design studio within the app to create your desired imprint. You can add text, images, logos, and choose colors.
- Alternatively, select from numerous editable templates and stock messages provided in the app.
- The app allows for multi-color printing and supports various design elements.
2. Transferring and Printing
- Once your design is complete in the app, select the option to send it to the E-Mark Create device.
- Ensure the device is turned on and connected via Bluetooth.
- Place the E-Mark Create device on the surface where you wish to print. The device works on absorbent surfaces such as paper, cardboard, wood, and paper bags.
- Gently and steadily roll the device across the surface in the direction indicated by the app or the device's orientation.
- The imprint will be applied as you roll.

Figure 4: Examples of multi-color imprints created using the COLOP E-Mark Create. This image displays various designs including text, graphics, and logos, demonstrating the device's versatility for different applications like events, branding, and personal use.

Figure 5: The COLOP E-Mark Create device being used to print on a paper napkin. This illustrates the handheld operation and the ability to print on various surfaces, including textiles and paper products.
3. Tips for Best Results
- Ensure the surface is flat and stable.
- Roll the device at a consistent, moderate speed.
- Apply gentle, even pressure.
- For optimal color vibrancy, ensure the ink cartridge is not low.
- Practice on scrap material before printing on your final surface.
Maintenance
1. Cleaning the Device
- Wipe the exterior of the device with a soft, dry, lint-free cloth.
- If ink smudges occur around the print head, gently wipe with a slightly damp cloth. Do not use harsh chemicals or abrasive materials.
- Regularly clean the print head using the cleaning function in the app, if available, or by gently wiping with a lint-free cloth.
2. Replacing the Ink Cartridge
- When the ink level is low or print quality deteriorates, it's time to replace the cartridge.
- Turn off the device.
- Open the cartridge compartment cover.
- Gently remove the old cartridge.
- Insert a new COLOP multi-color ink cartridge, ensuring it clicks into place.
- Close the compartment cover.
3. Storage
- Store the E-Mark Create device in a cool, dry place, away from direct sunlight and extreme temperatures.
- If storing for an extended period, ensure the device is fully charged and consider placing it on the charging station to maintain battery health.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Device does not turn on. | Low battery; Device is off. | Charge the device; Ensure the power switch is in the 'On' position. |
| Cannot connect to app. | Bluetooth off; Device not paired; App issue. | Ensure Bluetooth is enabled on your mobile device; Re-pair the device in the app; Restart the app and device. |
| Poor print quality (streaks, faded). | Low ink; Clogged print head; Incorrect printing technique. | Replace ink cartridge; Clean the print head; Ensure consistent rolling speed and pressure. |
| Device not printing. | No imprint sent from app; Ink cartridge not installed correctly. | Send the imprint from the app; Re-install the ink cartridge securely. |
Specifications
| Feature | Detail |
|---|---|
| Model Number | CP_ECreateW |
| Brand | Colop |
| Connectivity | Bluetooth |
| Printer Output Type | Color |
| Printing Media Type | Labels (and other absorbent surfaces) |
| Max Input Sheet Capacity | Up to 5000 impressions per cartridge |
| Compatible Devices | Smartphones, Tablets |
| Special Features | Portable |
| Dimensions (Parcel) | 13.6 x 11.7 x 8.4 cm |
| Weight (Parcel) | 463 g |
| UPC | 734126079274 |
Warranty and Support
The COLOP E-Mark Create comes with a one-year manufacturer's warranty. For warranty claims, technical support, or frequently asked questions, please refer to the official COLOP e-mark website or contact your retailer.
Official Website: https://emark.colop.com/
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