1. Introduction
Thank you for choosing Bluedio Hi & Ei Wireless Earbuds. This manual provides detailed instructions on how to set up, operate, and maintain your earbuds to ensure optimal performance and longevity. Please read this manual carefully before using the product.
The Bluedio Hi and Ei earbuds feature advanced Bluetooth 5.0 technology, delivering superior sound quality with 13mm dynamic speakers. They offer extended playtime, support wireless charging, and incorporate innovative features like face recognition technology for smart power management.
2. Package Contents
Upon opening your Bluedio Hi or Ei Wireless Earbuds package, please verify that all the following items are included:
- Bluedio Hi/Ei Wireless Earbuds (Left and Right)
- Charging Case
- USB Charging Cable
- Multiple Sizes of Ear Tips (Small, Medium, Large)
- User Manual

Image: Contents of the Bluedio Hi and Ei Wireless Earbuds package. This includes the two earbuds, the charging case, a USB charging cable, and three different sizes of silicone ear tips (Small, Medium, Large) to ensure a comfortable fit.
3. Product Overview
Familiarize yourself with the components of your Bluedio Hi/Ei Wireless Earbuds and their charging case.

Image: Structural sketch of the Bluedio Hi and Ei Wireless Earbuds and their charging case. The earbuds feature an air leaking hole, multifunction key, microphone, and charging port. The charging case includes a charging slot, charging case body, charging socket, charger's indicator light, and charger's button.
Earbud Components:
- Multifunction Key: Used for various controls like play/pause, answering calls.
- Microphone: For voice calls and commands.
- Charging Port: Connects to the charging case for power.
- Air Leaking Hole: Designed for acoustic performance.
Charging Case Components:
- Charging Slot: Where earbuds are placed for charging.
- Charger's Indicator: Shows charging status.
- Charger's Button: May be used to check battery status or initiate pairing.
- Charging Socket: For connecting the USB charging cable to power the case.
4. Setup
4.1 Charging the Earbuds and Case
Before first use, fully charge both the earbuds and the charging case.
- Charging the Earbuds: Place the earbuds into the charging case. Ensure they are correctly seated. The indicator lights on the earbuds will show their charging status.
- Charging the Case (Wired): Connect the provided USB charging cable to the charging socket on the case and the other end to a USB power source (e.g., computer, wall adapter). The indicator light on the case will show charging progress. A full charge for the case typically takes about 2 hours.
- Charging the Case (Wireless - Bluedio Ei only): Place the charging case on a compatible wireless charging pad. The indicator light on the case will illuminate to confirm charging has begun. (Note: Wireless charger is not included).
The charging case provides approximately 4 full charges for the earbuds, extending the total playtime up to 40 hours. Each earbud charge offers up to 8 hours of continuous play.

Image: The Bluedio Ei charging case placed on a wireless charging pad, demonstrating its compatibility with wireless charging technology. A green indicator light on the case confirms it is receiving power.

Image: A visual representation of the extended battery life. The earbuds provide 8 hours of playtime on a single charge, and the 600mAh charging case offers an additional 32 hours, totaling an ultra-long 40 hours of playtime.
4.2 Pairing with Your Device
The Bluedio Hi/Ei earbuds are designed for easy pairing.
- Initial Pairing: Open the charging case and pick up both earbuds. They will automatically enter pairing mode.
- Enable Bluetooth: On your smartphone or Bluetooth-enabled device, go to the Bluetooth settings.
- Select Device: Look for "Ei" (or "Bluedio Hi") in the list of available devices and select it to connect.
- Confirmation: Once connected, you will hear an audio prompt, and the earbuds will be ready for use.

Image: A demonstration of the super easy pairing process. Simply pick up both earbuds from the charging case, and then connect to "Ei" in your device's Bluetooth settings, as shown on the smartphone screen.
5. Operating Instructions
5.1 Basic Controls (Touch Method)
The Bluedio Hi/Ei earbuds feature touch controls for various functions:
- Play/Pause: Tap the multifunction key on either earbud once.
- Next Track: Double-tap the right earbud.
- Previous Track: Double-tap the left earbud.
- Answer/End Call: Tap the multifunction key on either earbud once during an incoming call.
- Reject Call: Press and hold the multifunction key on either earbud for 2 seconds during an incoming call.
- Activate Voice Assistant: Triple-tap the multifunction key on either earbud.
5.2 Face Recognition Technology
The Bluedio Ei headsets are equipped with a built-in touch sensor chip that intelligently senses the wearing status of the earbuds.
- When you take only the RIGHT earbud out of your ear, the music will automatically pause to conserve power.
- When you put the RIGHT earbud back into your ear, the music will automatically resume playing.

Image: A woman wearing a Bluedio Ei earbud, highlighting the latest face recognition technology. This feature allows the music to pause automatically when the right earbud is removed from the ear and resume when it is put back in.
6. Maintenance
To ensure the longevity and optimal performance of your Bluedio Hi/Ei Wireless Earbuds, follow these maintenance guidelines:
- Cleaning: Regularly clean the earbuds and charging case with a soft, dry, lint-free cloth. Do not use harsh chemicals or abrasive materials.
- Avoid Moisture: Keep the earbuds and case dry. Do not expose them to water, rain, or excessive humidity.
- Storage: When not in use, store the earbuds in their charging case to protect them and keep them charged. Store in a cool, dry place away from direct sunlight and extreme temperatures.
- Charging: Use only the provided charging cable or a certified wireless charger. Avoid overcharging.
- Handle with Care: Avoid dropping, hitting, or subjecting the earbuds to strong impacts.
7. Troubleshooting
If you encounter any issues with your Bluedio Hi/Ei Wireless Earbuds, please refer to the following common solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Earbuds not pairing | Bluetooth off, earbuds not in pairing mode, interference. | Ensure Bluetooth is enabled on your device. Place earbuds back in case, then take them out to re-enter pairing mode. Try pairing in a different environment. |
| No sound from one earbud | Low battery, earbud not connected, individual earbud issue. | Check battery level and charge both earbuds. Re-pair the earbuds with your device. Try resetting the earbuds (refer to specific reset instructions if available in a separate quick start guide). |
| Charging issue | Cable/charger fault, improper placement in case, dirty contacts. | Ensure charging cable is securely connected. Clean charging contacts on earbuds and case. Try a different USB port or charger. For wireless charging, ensure proper alignment on the pad. |
| Music pauses unexpectedly | Face recognition feature, accidental touch. | Ensure the right earbud is securely in your ear. Avoid accidental touches to the multifunction key. |
| Poor sound quality | Ear tips not sealed, distance from device, interference. | Try different sized ear tips for a better seal. Reduce distance between earbuds and device. Avoid environments with strong Wi-Fi or other wireless interference. |
If the problem persists after trying these solutions, please contact Bluedio customer support for further assistance.
8. Specifications
Detailed technical specifications for the Bluedio Hi & Ei Wireless Earbuds:
| Feature | Description |
|---|---|
| Brand | Bluedio |
| Model | Hi / Ei |
| Connectivity Technology | Wireless (Bluetooth) |
| Wireless Communication Technology | Bluetooth 5.0 |
| Ear Placement | In Ear |
| Form Factor | In Ear |
| Control Method | Touch |
| Control Type | Media Control |
| Special Features | Noise-Isolating, Wireless, Face Recognition Technology |
| Driver Size | 13mm Dynamic Speakers |
| Single Earbud Playtime | Up to 8 hours |
| Total Playtime (with Charging Case) | Up to 40 hours |
| Charging Case Capacity | 600mAh (approximate) |
| Charging Compatibility | Wired (USB), Wireless (Bluedio Ei only) |
| Date First Available | October 28, 2020 |
9. Warranty and Support
Bluedio products are designed and manufactured to the highest quality standards. For information regarding warranty coverage and customer support, please refer to the warranty card included in your product packaging or visit the official Bluedio website. Please retain your proof of purchase for warranty claims.
For technical assistance or inquiries, please contact Bluedio customer service through the contact information provided on their official website or your purchase platform.