Heaflex Dog Training Electric Collar User Manual

Introduction

This user manual provides comprehensive instructions for the Heaflex Dog Training Electric Collar. Designed for effective and humane dog training, this system features multiple training modes, a waterproof receiver, and a long-range remote. Please read this manual thoroughly before use to ensure proper operation and the safety of your pet.

Safety Information

• This device is intended for training purposes only and should not be used for punishment.
• The static shock feature should always be the last choice for training. Start with sound and vibration modes.
• Do not leave the collar on your dog for more than 12 hours per day to prevent skin irritation.
• Regularly check your dog's neck for signs of irritation or sores. If irritation occurs, discontinue use and consult a veterinarian.
• Ensure the contact points are properly positioned on your dog's skin for effective operation.
• Keep the remote control and receiver out of reach of children.
• The remote control is not waterproof; avoid exposing it to water. The receiver is IP67 waterproof, but prolonged submersion is not recommended.

Package Contents

The Heaflex Dog Training Electric Collar package includes the following items:

• 1 Remote Transmitter
• 2 Receiver Collars (for 2 dogs)
• 2 Adjustable Nylon Collar Belts
• 1 Detailed User Manual
• 1 Charging Cable (USB)
• 2 Test Lights
• 4 Rubber Covers for Contact Points

Image: Overview of the Heaflex Dog Shock Collar system, showing the remote control, two receiver collars, and various accessories included in the package.

Product Overview

Familiarize yourself with the components of your Heaflex Dog Training Electric Collar system.

Image: Detailed diagram illustrating the function buttons on the remote control (Antenna, LED Light, LCD Screen, Non-slip Design, Shock Button, Vibration Button, Sound Button, Minus Button, Light Button, Plus Button, Channel Button, Charging) and key parts of the receiver (Contact Points, Indicator Light, Power Button, Charging).

Remote Control Features:

• LCD Screen: Displays battery level, channel, and intensity levels.
• Channel Button (CH): Switches between dog channels (up to 3 dogs supported).
• Shock Button: Activates static shock.
• Vibration Button: Activates vibration.
• Sound Button: Activates audible tone.
• +/- Buttons: Adjust intensity levels for Vibration and Shock (0-99 levels).
• Light Button: Activates the LED light on the remote and receiver.

Receiver Collar Features:

• Contact Points: Deliver static shock or vibration. Includes rubber covers for comfort and safety.
• Indicator Light: Shows power status and mode activation.
• Power Button: Turns the receiver on/off.
• IP67 Waterproof: Designed to withstand water exposure, allowing dogs to swim or bathe with the collar on.

Image: Close-up of the receiver collar showing the conductive silicone points and optional rubber covers for enhanced comfort and double protection.

Setup

1. Charging the Devices:

Before first use, fully charge the remote transmitter and receiver collars. The included USB charging cable allows both devices to be charged simultaneously.

• Connect the charging cable to the charging ports on the remote and receiver.
• Plug the USB end into a compatible USB power source (e.g., PC, laptop, phone charger, power bank).
• The battery indicator on the remote's LCD screen will show charging progress. The receiver's indicator light will change color when fully charged.
• Remote standby time: Up to 45 days. Receiver standby time: Up to 15 days.

Image: The Heaflex remote control and receiver collars connected to a USB charging station, demonstrating the convenient charging method.

2. Attaching the Collar Band to the Receiver:

The nylon collar band needs to be threaded through the receiver unit.

3. Fitting the Collar on Your Dog:

Proper fit is essential for comfort and effectiveness. The collar is adjustable from 7.1 to 25.6 inches (18cm to 65cm) and can be cut to size for smaller dogs.

• Place the receiver on the side of your dog's neck, ensuring the contact points touch the skin.
• The collar should be snug enough for the contact points to make reliable contact, but not so tight that it restricts breathing or causes discomfort. You should be able to fit two fingers comfortably between the collar and your dog's neck.
• For long-haired dogs, you may need to trim some fur around the contact points to ensure proper skin contact.
• Do not connect a leash to the training collar. Use a separate collar for leash attachment.

Image: Illustration demonstrating how the adjustable collar fits various dog sizes, from small to large breeds, with guidance on how to trim excess strap length.

4. Pairing Remote Control and Receiver:

To link the remote and receiver(s):

1. Turn on the receiver by pressing its power button.
2. On the remote, long-press the channel (CH) button for three seconds until the display shows the channel number blinking.
3. Press any training mode button (Sound, Vibration, or Shock) on the remote.
4. The receiver will emit a "bee" sound, indicating successful pairing.
5. Repeat for additional receivers, selecting a different channel for each.

Operating Modes

The Heaflex Dog Training Electric Collar offers four distinct training modes to suit various training needs:

Image: Visual representation of the four working modes: Tone (audible warning), Vibration (adjustable 0-99 levels), Shock (adjustable 0-99 levels), and LED Light (for visibility).

• Sound Mode: Emits an audible warning sound. Ideal for getting your dog's attention or as a preliminary warning before other modes.
• Vibration Mode: Delivers a vibration to the collar. Intensity is adjustable from 0-99 levels using the +/- buttons on the remote. This is often effective for mild corrections.
• Shock Mode: Delivers a static shock. Intensity is adjustable from 0-99 levels. This mode should be used with caution and as a last resort, always starting at the lowest effective level.
• LED Light Mode: Activates an LED light on the receiver collar. Useful for locating your dog in low-light conditions or at night.

To activate a mode, simply press the corresponding button on the remote control. Adjust intensity levels for Vibration and Shock using the '+' and '-' buttons.

Maintenance

• Cleaning: Regularly clean the receiver and contact points with a damp cloth. Ensure no dirt or debris accumulates around the contact points, as this can affect performance.
• Battery Care: Recharge the devices when the battery indicator is low. Avoid overcharging or completely draining the battery for extended periods to prolong battery life.
• Storage: Store the collar system in a cool, dry place when not in use.
• Water Exposure: While the receiver is IP67 waterproof, it is recommended to dry the collar and your dog's neck after swimming or bathing to prevent skin irritation. The remote control is NOT waterproof.

Image: The receiver collar shown submerged in water, highlighting its IPX7 waterproof capability for swimming and bathing. Note: The remote is not waterproof.

Troubleshooting

• Collar not responding:
  • Ensure both remote and receiver are charged and powered on.
  • Check if the remote and receiver are paired correctly (refer to "Setup" section).
  • Verify the correct channel is selected on the remote for the specific collar.
  • Ensure the contact points are making proper contact with the dog's skin.
• No static shock:
  • Use the included test light to verify the shock function. Place the test light across the contact points and activate the shock mode. The light should illuminate.
  • Increase the shock intensity level on the remote.
  • Ensure the contact points are clean and free of debris.
• Skin irritation:
  • Remove the collar immediately.
  • Clean the dog's neck and the collar's contact points.
  • Allow the skin to heal before re-applying. Consider using the rubber covers for sensitive skin.
  • Ensure the collar is not too tight.

Specifications

Warranty and Support

Heaflex offers a 24-month warranty and lifelong professional support for this product. For any questions, issues, or warranty claims, please refer to the detailed user manual (PDF) or contact Heaflex customer service directly.

Download User Manual (PDF)