Important Safety Instructions
Please read all instructions carefully before installing or using this water heater. Retain this manual for future reference.
- Ensure the water heater is installed by a qualified technician to prevent electric shock, fire, or injury.
- Do not operate the water heater if it is damaged or malfunctioning. Contact customer care immediately.
- Always disconnect power before performing any maintenance or cleaning.
- The appliance must be properly earthed. The ELCB (Earth Leakage Circuit Breaker) provides protection against electric shocks and earth leakages.
- Do not block the pressure relief valve.
- Keep children and pets away from the water heater during operation.
- Ensure the water heater is filled with water before switching on the power.
Product Overview
The Usha Aquerra DG 25 Litre Digital Storage Water Heater is designed for efficient and safe hot water supply. It features advanced technology for enhanced performance and user convenience.
Key Features:
- Sterilization Function: Set at 80 degrees Celsius for a safe and hygienic experience.
- SS316 Heating Element: Ensures faster heating and durability.
- Performance Based Heattech: Enables 20% more hot water utilization and energy efficiency.
- Whirl Flow Technology: For faster heating and maximum energy saving.
- ELCB: Provides protection against electric shocks and earth leakages.
- Digital Display: For precise temperature control and monitoring.
- Remote Control: For convenient operation.
- IntelliValve: Advanced valve system for optimal performance.
- Glass Line Coating: Enhances tank longevity and prevents corrosion.
- Temperature Sensor: For accurate temperature readings.
- Dry Heating Protection: Prevents damage if the tank is empty.

Figure 1: Front view of the Usha Aquerra DG 25 Litre Digital Storage Water Heater.

Figure 2: Diagram illustrating key features such as IntelliValve, Glass Line Coating, Anti-Bacterial Sterilization, ELCB, Temperature Sensor, and Dry Heating Protection.
Setup and Installation
The Usha Aquerra DG water heater is designed for wall mounting. For optimal performance and safety, professional installation is highly recommended. Please contact Usha customer care for free installation services.
- Location: Choose a suitable wall location that can support the weight of the water heater when full. Ensure adequate space for maintenance.
- Mounting: Use the provided back mounting mechanism and hardware to securely attach the unit to the wall.
- Water Connections: Connect the cold water inlet (blue) and hot water outlet (red) pipes. Ensure all connections are tight to prevent leaks.
- Electrical Connection: Connect the water heater to a dedicated earthed power supply. Verify voltage and wattage requirements.
- Filling the Tank: Before switching on, open a hot water tap to allow air to escape and the tank to fill completely with water. Close the tap once water flows steadily.

Figure 3: View of the water heater's inlet (blue) and outlet (red) connections, alongside the back mounting mechanism for wall installation.
Operating Instructions
The Usha Aquerra DG water heater features a digital display and can be operated via its control panel or the provided remote control.
Control Panel and Digital Display:
- The digital display shows the current water temperature and operational status (Ready/Heating).
- Use the Up and Down arrows to adjust the desired water temperature.
- Press the Power button to turn the unit on or off.
- The Mode button allows selection of different operating modes, including the sterilization function.
Remote Control:
The remote control provides convenient access to all functions from a distance.
- Point the remote control towards the water heater's receiver.
- Use the corresponding buttons on the remote to power on/off, adjust temperature, set timers, and select modes.
Sterilization Function:
To activate the sterilization function, select the appropriate mode. The water heater will heat the water to 80 degrees Celsius to ensure hygiene. Exercise caution as water will be extremely hot.
Preset Timer Function:
Utilize the preset timer function to schedule heating cycles, optimizing energy consumption and ensuring hot water is available when needed.

Figure 4: Close-up of the digital display showing temperature and controls, along with icons for digital temperature setting and preset timer function.
Video 1: An overview of the Usha Aquerra DG water heater's features, including heating element, Heattech technology, Whirl Flow technology, and ELCB protection. This video demonstrates key functionalities and safety aspects of the product.
Maintenance
Regular maintenance ensures the longevity and efficient operation of your water heater. Always disconnect power before performing any maintenance.
- Cleaning: Wipe the exterior of the water heater with a soft, damp cloth. Do not use abrasive cleaners or solvents.
- Descaling: Depending on water hardness, periodic descaling may be required to maintain heating efficiency. This should be performed by a qualified technician.
- Pressure Relief Valve: Periodically check the pressure relief valve for proper operation. Consult a technician if it appears blocked or faulty.
- Anode Rod: The anode rod protects the tank from corrosion. It should be inspected and replaced periodically by a qualified technician.
Troubleshooting
If you encounter issues with your water heater, refer to the following common problems and solutions. For complex issues, contact customer support.
| Problem | Possible Cause | Solution |
|---|---|---|
| No hot water | No power, thermostat setting too low, heating element failure. | Check power supply and ELCB. Adjust thermostat. If element failure, contact service. |
| Water not hot enough | Thermostat set too low, excessive hot water usage, sediment buildup. | Increase temperature setting. Reduce hot water demand. Consider descaling. |
| Leaking water | Loose connections, faulty pressure relief valve, tank corrosion. | Tighten connections. Inspect pressure relief valve. Contact service for tank issues. |
| Unusual noises | Sediment buildup in tank. | Contact a qualified technician for descaling. |
| Digital display not working | Power issue, PCB failure. | Check power. If PCB failure, contact customer care. |
Specifications
| Brand | USHA |
| Model Number | 4687AQ25DX526N |
| Capacity | 25 Litres |
| Power Source | Electric |
| Wattage | 2000 Watts |
| Voltage | 230 Volts |
| Product Dimensions (W x H) | 45.5W x 45.5H Centimeters |
| Item Weight | 13750 Grams |
| Colour | White |
| Mount Type | Wall |
| Material Type | Acrylonitrile Butadiene Styrene |
| Maximum Pressure | 8 Bars |
| Efficiency | 5 Star Energy Efficient (as per Power Savings Guide) |

Figure 5: Power Savings Guide indicating the 5-star energy efficiency rating and standing loss for the Usha Aquerra DG 25L water heater.
Warranty and Support
Your Usha Aquerra DG water heater comes with a comprehensive warranty to ensure peace of mind.
- Tank: 8 years warranty
- Heating Element: 3 years warranty
- Product: 2 years warranty
For any queries, service requests, or free installation, please contact Usha customer care:
- Toll-Free Contact: 1800-1033-111
- Email: usha_care@usha.com
- Website: usha.com
Please have your model number (4687AQ25DX526N) and purchase details ready when contacting support.

Figure 6: Image highlighting the warranty periods for the tank, heating element, and overall product.