1. Introduction
This manual provides essential information for the safe and efficient operation of your Candy Smart CS1292DE-11 washing machine. Please read it thoroughly before installation and use, and keep it for future reference. This appliance is designed for domestic use only.

Figure 1.1: Front view of the Candy Smart CS1292DE-11 Washing Machine.
2. Safety Information
Always follow basic safety precautions when using electrical appliances to reduce the risk of fire, electric shock, and injury to persons.
- Ensure the appliance is properly grounded.
- Do not touch the appliance with wet hands or bare feet.
- Do not allow children to play with the appliance.
- Unplug the appliance before cleaning or performing any maintenance.
- Do not use extension cords or multiple adapters.
- Keep packaging materials out of reach of children.
3. Installation
3.1 Unpacking and Placement
Carefully remove all packaging materials. Ensure no parts are damaged. Place the washing machine on a firm, level surface, away from direct sunlight or heat sources. Ensure adequate ventilation around the appliance.

Figure 3.1: Washing machine dimensions: 85cm (Height) x 60cm (Width) x 52cm (Depth).
3.2 Water and Electrical Connections
Connect the water inlet hose to a cold water tap. Ensure the drain hose is properly installed into a standpipe or sink. Plug the power cord into a grounded electrical outlet. Refer to local regulations for specific installation requirements.
4. Operation
4.1 Control Panel Overview
The control panel features a program selector dial, a digital display, and various function buttons. Use the dial to select your desired wash program and the buttons to customize settings such as temperature, spin speed, and special functions.
4.2 Loading Laundry and Detergent
Open the door and load laundry into the drum, ensuring not to exceed the maximum capacity of 9 kg. Add the appropriate amount of detergent and fabric softener to the dispenser drawer.
4.3 Program Selection
Your Candy Smart washing machine offers 16 different wash programs tailored for various fabric types and soil levels. Consult the program chart (not included in this manual, refer to appliance sticker or full manual) for detailed information on each program.
4.4 Special Features
- NFC Connectivity: Connect your smartphone to the washing machine via NFC technology using the Candy simply-Fi app. This allows you to access additional content, download new programs, and monitor your wash cycles remotely.

Figure 4.1: Utilize the simply-Fi app for enhanced control and features.

NFC Connectivity Icon.
- KG Detector: The machine automatically weighs your laundry at the beginning of the cycle and adjusts the water and electricity consumption accordingly, optimizing resource usage.

KG Detector Icon.
- Rapid Cycles: Choose from a selection of rapid wash cycles that provide effective cleaning in less time, ideal for lightly soiled items or when you're in a hurry.

Rapid Cycles Icon.
- Delayed Start: Program the washing machine to start a cycle at a later time, up to 24 hours in advance. This allows you to take advantage of off-peak electricity rates or have laundry ready when you arrive home.

Delayed Start Icon.
4.5 Starting a Wash Cycle
After loading laundry, adding detergent, and selecting your program and options, press the Start/Pause button to begin the wash cycle. The display will show the remaining time.
5. Maintenance
5.1 Cleaning the Drain Filter
Regularly clean the drain filter to prevent blockages and ensure efficient drainage. The filter is located at the bottom front of the machine.
- Open the small access panel at the bottom front.
- Place a shallow container to catch any residual water.
- Carefully unscrew and remove the filter.
- Clean the filter under running water, removing any lint or debris.
- Reinsert the filter and screw it back securely. Close the access panel.

Figure 5.1: Drain filter access and removed filter.
5.2 General Cleaning
Wipe the exterior of the washing machine with a soft, damp cloth. Clean the detergent dispenser drawer regularly to prevent residue buildup. Leave the door slightly ajar after use to allow the drum to air dry and prevent odors.
6. Troubleshooting
If you encounter issues with your washing machine, refer to the following common problems and solutions before contacting service.
| Problem | Possible Cause | Solution |
|---|---|---|
| Machine does not start | No power; Door not closed; Program not selected | Check power supply; Ensure door is latched; Select a program and press Start. |
| Water not filling | Water tap closed; Inlet hose kinked | Open water tap; Straighten hose. |
| Water not draining | Drain hose kinked; Drain filter blocked | Straighten hose; Clean drain filter (refer to Section 5.1). |
| Excessive vibration | Machine not level; Transport bolts not removed; Uneven load | Adjust leveling feet; Remove transport bolts; Redistribute laundry. |
7. Specifications
Detailed technical specifications for the Candy Smart CS1292DE-11 Washing Machine.

Figure 7.1: EU Energy Label for the appliance, showing Class D efficiency.

Figure 7.2: English Product Information Sheet with detailed specifications.
| Parameter | Value |
|---|---|
| Model Identifier | CS1292DE-11 |
| Nominal Capacity | 9.0 kg |
| Energy Efficiency Class | D |
| Spin-drying Efficiency Class | B |
| Maximum Spin Speed | 1200 rpm |
| Airborne Acoustical Noise Emissions (Spinning Phase) | 77 dB(A) re 1 pW |
| Dimensions (H x W x D) | 85 x 60 x 52 cm |
| Weight | 70 kg |
| Material | Stainless Steel (Drum), Plastic/Metal (Body) |
| Control Type | Touch |
| Special Features | Smart Connectivity (NFC), KG Detector |
For more detailed information, including the full product information sheet and energy label, please visit the EPREL database using the QR code or link: https://eprel.ec.europa.eu/qr/303600
8. Warranty and Support
8.1 Warranty Information
This product comes with a minimum guaranteed warranty period of 24 months from the date of purchase. Please retain your proof of purchase for warranty claims.
8.2 Customer Support
For technical assistance, spare parts, or any other inquiries, please contact Candy customer support:
- Supplier's Address: Candy Hoover Group contact, Via Comolli 16, 20861 Brugherio MB, IT
- Email: eprel_info@haier-europe.com
- Telephone: +3903920861
- Website: https://corporate.haier-europe.com/en/








