1. Introduction
Thank you for purchasing the GLIDiC Sound Air TW-5100 Wireless Earbuds. This manual provides detailed instructions on how to set up, operate, maintain, and troubleshoot your new earbuds. Please read this manual carefully before use to ensure optimal performance and longevity of your device.
2. Product Overview
The GLIDiC Sound Air TW-5100 are compact, high-quality wireless earbuds designed for comfortable listening and clear communication. They come with a portable charging case for extended battery life.

The GLIDiC Sound Air TW-5100 wireless earbuds are shown alongside their compact charging case. The earbuds are black with a sleek design, and the charging case is open, revealing the earbud slots and LED indicators.
Key Features:
- Comfortable Fit: Ergonomically designed for a secure and comfortable in-ear experience.
- Multi-communication Mode: Allows natural integration of ambient sounds for awareness and conversation.
- IPX4 Water Resistance: Protected against splashing water from any direction.
- Fast Charge: Quick charging capability for minimal downtime.
- Tile Integration: Locate your earbuds using the Tile app.

This diagram highlights the ergonomic design of the GLIDiC Sound Air TW-5100 earbuds, engineered for a comfortable and secure fit within the ear. The unique earbud shape, supervised by custom earphone maker 'Canal Works', ensures a pleasant wearing experience.

The Multi-communication Mode allows for natural integration of ambient sounds, enabling users to engage in conversations without removing the earbuds. This feature enhances situational awareness while enjoying audio.

The GLIDiC Sound Air TW-5100 earbuds feature IPX4 water resistance, making them resilient against rain and splashes. This allows for worry-free use in various weather conditions or around water.

Benefit from Fast Charge technology: just 10 minutes of charging provides up to 2 hours of playback. The earbuds offer a maximum of 8 hours of continuous playback, ensuring enjoyment from morning till night without battery concerns.

The GLIDiC Sound Air TW-5100 integrates with the 'Tile' app, providing a solution for locating lost earbuds. Users can ring the earbuds via the smartphone app or view their last connected location on a map. Installation of the dedicated 'Tile' app is required.
3. Setup
3.1 Charging the Earbuds and Case
- Place the earbuds into the charging case, ensuring they are correctly seated in their respective slots.
- Connect the charging case to a USB power source using a compatible USB-C cable (not included).
- The LED indicators on the case will show the charging status. A full charge is indicated when all LEDs are solid.
3.2 Bluetooth Pairing
- Ensure the earbuds are charged.
- Open the charging case. The earbuds will automatically enter pairing mode, and the indicator lights on the earbuds will flash.
- On your device (smartphone, tablet, etc.), go to Bluetooth settings and turn Bluetooth on.
- Select "GLIDiC Sound Air TW-5100" from the list of available devices.
- Once connected, the earbud indicator lights will stop flashing. You are now ready to use your earbuds.
4. Operating Instructions
4.1 Basic Controls
The GLIDiC Sound Air TW-5100 earbuds feature touch controls on each earbud. Specific functions may vary slightly based on your device and app.
| Action | Function |
|---|---|
| Single Tap (Left/Right) | Play/Pause music, Answer/End call |
| Double Tap (Right) | Next track |
| Double Tap (Left) | Previous track |
| Long Press (Left/Right) | Activate voice assistant, Reject call |
4.2 Multi-communication Mode
To activate or deactivate Multi-communication Mode, refer to the specific instructions in the GLIDiC companion app or your device's audio settings. This mode allows you to hear your surroundings while listening to audio.
4.3 Using the Tile Feature
To utilize the Tile finding feature:
- Download and install the 'Tile' app on your smartphone.
- Follow the in-app instructions to connect your GLIDiC Sound Air TW-5100 earbuds to your Tile account.
- If you misplace your earbuds, open the Tile app to make them ring or view their last known location on a map.
5. Maintenance
5.1 Cleaning
- Gently wipe the earbuds and charging case with a soft, dry, lint-free cloth.
- Do not use abrasive cleaners, alcohol, or chemical solvents.
- Regularly clean the charging contacts on both the earbuds and the case to ensure proper charging.
5.2 Storage
- When not in use, store the earbuds in their charging case to protect them and keep them charged.
- Store the device in a cool, dry place, away from direct sunlight and extreme temperatures.
6. Troubleshooting
Common Issues and Solutions:
- No Sound:
- Ensure earbuds are charged.
- Check Bluetooth connection on your device.
- Increase volume on both earbuds and your device.
- Pairing Issues:
- Turn off and on Bluetooth on your device.
- Forget the device in your Bluetooth settings and re-pair.
- Ensure earbuds are in pairing mode (flashing lights).
- Charging Problems:
- Ensure earbuds are correctly seated in the case.
- Check the charging cable and power source.
- Clean charging contacts on earbuds and case.
- Lost Earbuds:
- Use the Tile app to locate your earbuds (refer to section 4.3).
If problems persist, please contact customer support.
7. Specifications
| Feature | Detail |
|---|---|
| Model Name | Sound Air TW 5100 |
| Color | Black |
| Ear Placement | In-ear |
| Connectivity Technology | Wireless (Bluetooth) |
| Driver Unit | Dynamic type φ6mm |
| Playback Frequency Range | 20Hz~20kHz |
| Impedance | 16Ω |
| Sound Pressure Sensitivity | 113.1dB/mW at 1KHz |
| Included Components | Wireless charging case |
| Water Resistance | IPX4 |
8. Warranty and Support
8.1 Warranty Information
Your GLIDiC Sound Air TW-5100 earbuds are covered by a limited warranty. Please refer to the warranty card included with your product or visit the official GLIDiC website for detailed warranty terms and conditions.
8.2 Customer Support
For technical assistance, troubleshooting not covered in this manual, or warranty claims, please contact GLIDiC customer support through their official website or the contact information provided with your purchase.



