PlayStation 9387800

PlayStation 5 Pulse 3D Wireless Headset Instruction Manual

Model: PULSE 3D (9387800)

Introduction

The PlayStation 5 Pulse 3D Wireless Headset is designed for immersive audio experiences on PS5 consoles, PS4 consoles, and compatible Windows and macOS computers. It features USB Type-C charging and dual noise-cancelling microphones for clear voice capture.

PlayStation 5 Pulse 3D Wireless Headset, front view

Image: Front view of the PlayStation 5 Pulse 3D Wireless Headset, showcasing its black earcups and white headband.

What's in the Box

Contents of the Pulse 3D Wireless Headset box, including headset, USB adapter, and cables.

Image: The Pulse 3D Wireless Headset, wireless adapter, USB-C cable, and 3.5mm audio cable, as typically included in the product packaging.

Product Features

Setup

1. Charging the Headset

Before first use, fully charge the headset. Connect the supplied USB Type-C cable to the headset's charging port and to a compatible USB power source (e.g., PS5 console, computer USB port).

2. Connecting Wirelessly (PS5, PS4, Windows, macOS)

  1. Insert the wireless USB adapter into a USB port on your PS5 console, PS4 console, Windows PC, or macOS computer.
  2. Turn on the headset by pressing and holding the Power button until the indicator light illuminates.
  3. The headset should automatically connect to the adapter. The indicator light on the headset will turn solid blue when connected.
PlayStation 5 Pulse 3D Wireless Headset USB adapter

Image: The compact USB wireless adapter for the Pulse 3D Wireless Headset.

3. Connecting with 3.5mm Audio Cable (Wired)

For wired connections, plug the 3.5mm audio cable into the headset's audio jack and into the controller's headset jack or other compatible audio output.

Operating Instructions

Controls Overview

Close-up of the controls on the left earcup of the Pulse 3D Wireless Headset

Image: A detailed view of the control buttons located on the left earcup of the headset, including power, volume, and microphone controls.

3D Audio Experience

The Pulse 3D Wireless Headset is specifically engineered to take full advantage of the PS5's Tempest 3D AudioTech, delivering rich, immersive soundscapes in supported games.

Maintenance

Troubleshooting

IssueSolution
No audio from headset
  • Ensure headset is powered on and connected (solid blue light).
  • Check volume levels on headset and console/PC.
  • Verify USB adapter is securely plugged in.
  • If wired, ensure 3.5mm cable is fully inserted.
Microphone not working
  • Check if the mic mute button is active (red indicator).
  • Ensure microphone input is selected in console/PC audio settings.
  • Test microphone with another application or device.
Connection drops or unstable
  • Ensure no obstructions between headset and USB adapter.
  • Move closer to the console/PC.
  • Avoid interference from other wireless devices.
Headset not charging
  • Verify USB Type-C cable is properly connected.
  • Try a different USB port or power adapter.
  • Ensure the charging port on the headset is clean and free of debris.

Specifications

Official Product Videos

PS5 Wireless Headset Overview

Video: A brief overview of the PlayStation 5 Pulse 3D Wireless Headset, demonstrating its physical features and controls.

Comprehensive Buyer Guide for Pulse 3D Headset

Video: A comprehensive guide detailing the features, setup, and usage of the Pulse 3D Wireless Headset.

Warranty and Support

This product is covered by a manufacturer's warranty. For detailed warranty information, technical support, or service inquiries, please refer to the official PlayStation support website or contact customer service.

Visit playstation.com/support for further assistance.

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