1. Product Overview
The PETKIT Automatic Pet Feeder is a smart dry food dispenser designed for cats and dogs, offering convenient and precise feeding schedules through app control. It features a large capacity, a multi-fresh lock system, and an enhanced dispensing mechanism to ensure your pet's food remains fresh and is delivered consistently.
Image: PETKIT Automatic Pet Feeder and its accompanying mobile application interface.
2. Setup Guide
2.1 Unboxing and Initial Assembly
Carefully remove all components from the packaging. Ensure all parts are present: the main feeder unit, stainless steel food bowl, power adapter, and USB cable.
Image: All accessories are detachable for easy cleaning and assembly.
2.2 Wi-Fi Connection Steps
The PETKIT automatic cat feeder is compatible with 2.4GHz WiFi networks only.
- Download and open the PETKIT App on your smartphone.
- In the app, click the "+" icon to add a new device (the cat feeder).
- Observe the Wi-Fi indicator light on the device. Ensure it is flashing frequently.
- In the app, select your working Wi-Fi network and enter the correct password. Click "OK".
- Click "Set-up" to navigate to your phone's Wi-Fi settings page and connect directly to the feeder's temporary Wi-Fi network.
- Return to the PETKIT App and wait for the connection process to complete.
- A "Connection successful" message will appear in the app once the feeder is connected.
Image: Real-time monitoring and remote control via the PETKIT app.
3. Operation
3.1 Remote App Control
The PETKIT App allows you to monitor and control your feeder from anywhere. You can customize your pet's feeding plan with up to 10 meals per day, dispensing 1 to 10 portions per meal. The app also provides real-time feeding status updates.
- Schedule meals: Set specific times and portion sizes for automated feeding.
- Manual feeding: Dispense food instantly with a tap in the app or by pressing the manual feeding button on the device.
- Feeding records: Review a history of dispensed meals.
Image: Customize your pet's feeding schedule with up to 10 meals per day and 1-10 portions per meal.
3.2 LED Indicator and Notifications
The feeder is equipped with LED indicators and sends notifications to your smartphone to keep you informed:
- Low Food Reminder: A built-in weight sensor detects the food level. When food is low, the indicator light will be constant, and your phone will receive a notification.
- Wi-Fi Indicator: The Wi-Fi indicator light (located on top of the device) remains constant when the device is successfully connected to the internet.
4. Maintenance
4.1 Cleaning and Assembly
All accessories of the PETKIT feeder are detachable for thorough cleaning, ensuring hygiene for your pet. The magnetic absorption food bowl allows for easy one-step disassembly and installation.
- Disassemble all removable parts, including the food container, stainless steel bowl, and base.
- Hand wash all components with mild soap and water. Avoid abrasive cleaners.
- Ensure all parts are completely dry before reassembling to prevent moisture buildup.
- Reassemble the feeder by aligning the components and securing the magnetic bowl.
4.2 Freshness Maintenance
The feeder incorporates a multiple fresh lock system to keep food dry and fresh:
- Silicone Sealed Door: Insulates air and prevents food oxidation.
- Built-in Desiccant Box: Keeps food dry and avoids moisture. Replace the desiccant regularly as indicated by the app reminder.
- Food Grade Materials: The #304 stainless steel food bowl and BPA-free ABS food container ensure clean and healthy feeding.
Image: Multiple fresh lock system with sealed door and desiccant box.
5. Troubleshooting
5.1 Food Dispensing Issues
If the feeder is not dispensing food consistently:
- Kibble Size: Ensure the dry pet food kibble size is less than 0.47 inches (12mm). Larger kibble may cause jams.
- Mechanism Check: The feeder features an enhanced flexible impeller and improved dispense mechanism to eliminate stuck risks. If issues persist, check for any obstructions in the dispensing path.
- Food Level: Verify that there is sufficient food in the container. The app and LED indicator will alert you to low food levels.
Image: Enhanced mechanism designed to prevent food from getting stuck.
5.2 Wi-Fi Connection Problems
If you experience difficulty connecting to Wi-Fi or maintaining a connection:
- 2.4GHz Network: Confirm your Wi-Fi network is 2.4GHz. The feeder does not support 5GHz networks.
- Proximity: During setup, ensure your phone, router, and the PETKIT device are in the same room and within several feet of each other.
- Router Support: If the device cannot receive Wi-Fi information, your router may have poor support for the current mode. Consider resetting your router or checking its settings.
- App Permissions: Ensure the PETKIT app has necessary permissions (e.g., location access) on your smartphone during setup.
6. Product Specifications
| Feature | Detail |
|---|---|
| Model Name | Fresh Element Mini Pro |
| Item Model Number | P530 |
| Capacity | 96oz / 2.85L (approx. 3.3 lbs pet food) |
| Dimensions (LxWxH) | 12.4 x 12.56 x 6.69 inches |
| Item Weight | 4.47 pounds (2.03 Kilograms) |
| Material | Stainless Steel (bowl), BPA free ABS (container) |
| Connectivity | 2.4GHz WiFi |
| Feeding Schedule | Up to 10 meals per day, 1 to 10 portions per meal |
| Compatible Kibble Size | Dry pet food kibble < 0.47in / 12mm only |
| Included Components | Bowl, power adapter, USB Cable |
7. Support & Warranty
For further questions, technical support, or warranty information, please contact PETKIT customer service.
- Customer Service: (888) 851-2770
- Hours: 9am-12pm & 1pm-6pm CST, Monday - Friday
- Email Support: support@petkit.com
PETKIT is committed to providing innovative and user-friendly products for pet well-being. For more information about PETKIT and their product range, visit their official brand store on Amazon: PETKIT Store.
