Mophie Powerstation with PD Power Bank - 10,000 mAh Gen 1 User Manual

Introduction

The mophie Powerstation with PD Power Bank is a portable charging solution designed to keep your devices powered on the go. Featuring a 10,000 mAh high-capacity internal battery, it can charge smartphones, tablets, and other USB-enabled devices. It supports simultaneous charging of two devices through its 18W USB-C Power Delivery port and a standard USB-A port. The power bank's premium fabric finish offers durability and a sleek design, making it an ideal travel companion.

Front view of the Mophie Powerstation with PD Power Bank, showcasing its compact size and fabric finish.

What's in the Box

• Powerstation
• Charging Cable (USB-A to USB-C)
• Quick-Start Guide

Setup

Initial Power Bank Charging

Before first use, fully charge your mophie Powerstation. Connect the included USB-A to USB-C charging cable to the power bank's USB-C port and plug the USB-A end into a compatible USB wall adapter (not included). For optimal charging speed, use an 18W or higher power adapter. The built-in 4-light LED indicator will show the charging status. All four lights will illuminate solid when fully charged.

The versatile USB-C port on the power bank, used for both charging the power bank and charging devices.

Checking Battery Level

Press the small button next to the LED indicators to check the current battery level of your Powerstation. Each illuminated LED light represents approximately 25% of the battery capacity.

The 4-light LED power indicator displays the charging status and current battery life of the power bank.

Operating Instructions

Charging Your Devices

The mophie Powerstation is designed for user-friendly operation. Simply plug your USB-enabled device into either the USB-A port or the USB-C PD port. The power bank will automatically begin charging your device. No on/off button is required for initiating a charge.

• USB-C PD Port: Provides up to 18W fast charging, capable of charging compatible devices up to 50% in approximately 30 minutes.
• USB-A Port: Standard charging for a wide range of USB-enabled devices.
• Simultaneous Charging: You can charge two devices at the same time using both ports.

The power bank charging a smartphone and wireless earbuds simultaneously.

Maintenance

To ensure the longevity and optimal performance of your mophie Powerstation, follow these maintenance guidelines:

• Cleaning: Use a soft, dry cloth to clean the exterior. Avoid using harsh chemicals or abrasive materials, which can damage the fabric finish.
• Storage: Store the power bank in a cool, dry place away from direct sunlight and extreme temperatures.
• Handling: Avoid dropping the device or subjecting it to strong impacts. The premium fabric finish is designed to prevent scuffs and scratches, but proper handling will further protect it.

Detail of the power bank's premium fabric finish, designed for durability and aesthetic appeal.

Troubleshooting

If you encounter issues with your mophie Powerstation, refer to the following common solutions:

• Power Bank Not Charging:
  • Ensure the charging cable is securely connected to both the power bank and the wall adapter.
  • Verify that the wall adapter is functioning correctly and provides sufficient power (18W recommended for fast charging). Some lower wattage adapters may take significantly longer to fully charge the power bank, with LED lights potentially blinking for an extended period during initial charge.
  • Try a different charging cable or wall adapter.
• Device Not Charging from Power Bank:
  • Confirm that the cable connecting your device to the power bank is fully inserted into both ends.
  • Check if your device's charging port is clean and free of debris.
  • Ensure the power bank has sufficient charge by pressing the battery indicator button.
  • Try using a different charging cable or a different port on the power bank.
• Slow Charging:
  • Ensure you are using the 18W USB-C PD port for fast charging compatible devices.
  • Verify that your device supports fast charging via USB-C Power Delivery.
  • Avoid using your device extensively while it is charging, as this can slow down the charging process.

Specifications

Warranty and Support

The mophie Powerstation with PD Power Bank comes with a limited 2-year warranty, ensuring peace of mind regarding its quality and performance. For detailed warranty information, product registration, or technical assistance, please visit the official mophie support channels.

The mophie Powerstation is backed by a 2-year warranty.

You can find additional information and support resources, including the full user manual, at the official mophie store or by downloading the PDF user guide:

• Visit the mophie Store
• Download User Manual (PDF)