GTMEDIA V7 PRO

GTMEDIA V7 Pro User Manual

DVB-S/S2/S2X + DVB-T/T2 Combo Receiver

1. Introduction

Thank you for choosing the GTMEDIA V7 Pro Combo Receiver. This device is designed to provide high-definition digital television reception from both satellite (DVB-S/S2/S2X) and terrestrial (DVB-T/T2) sources. It supports HEVC main 10 (10-bit) decoding, features a card reader for compatible TV cards, and includes a USB WiFi antenna for network connectivity. This manual will guide you through the setup, operation, and troubleshooting of your new receiver.

Please read this manual carefully before operating the device and keep it for future reference.

2. Safety Information

3. Product Overview

3.1 Package Contents

Verify that all items are present in the package:

GTMEDIA V7 Pro package contents including receiver, remote, cables, and manual.

Figure 3.1: GTMEDIA V7 Pro Package Contents

This image displays the complete contents of the GTMEDIA V7 Pro box, including the main receiver unit, remote control, power adapter, USB WiFi antenna, HDMI cable, and the user manual.

3.2 Device Components

Familiarize yourself with the front and rear panels of the GTMEDIA V7 Pro receiver.

Front view of the GTMEDIA V7 Pro receiver with LED display.

Figure 3.2: GTMEDIA V7 Pro Front View

The front panel of the GTMEDIA V7 Pro receiver, showing the brand logo, model name, and the digital LED display.

Rear panel connections of GTMEDIA V7 Pro receiver.

Figure 3.3: GTMEDIA V7 Pro Rear Panel

This image illustrates the rear panel of the receiver, highlighting various connection ports including LNB IN, ANT IN, HD OUT (HDMI), AV OUT, RF TO TV, USB ports, DC 12V power input, and the power switch.

Dimensions of the GTMEDIA V7 Pro receiver.

Figure 3.4: GTMEDIA V7 Pro Dimensions

This image provides the physical dimensions of the GTMEDIA V7 Pro receiver: 180mm (7.09in) in length, 125mm (4.92in) in width, and 30mm (1.18in) in height.

GTMEDIA V7 Pro remote control layout.

Figure 3.5: GTMEDIA V7 Pro Remote Control

A detailed view of the GTMEDIA V7 Pro remote control, showing all buttons for navigation, channel control, volume, media playback, and special functions.

4. Setup

4.1 Connecting the Receiver

  1. Satellite Antenna Connection: Connect your satellite dish LNB cable to the "LNB IN" port on the rear panel.
  2. Terrestrial Antenna Connection: Connect your terrestrial antenna cable to the "ANT IN" port on the rear panel.
  3. TV Connection: Connect an HDMI cable from the "HD OUT" port on the receiver to an HDMI input on your TV. Alternatively, use the AV OUT port for older TVs.
  4. USB WiFi Antenna: Insert the provided USB WiFi antenna into one of the "USB" ports.
  5. Power Connection: Connect the power adapter to the "DC 12V" port on the receiver, then plug the adapter into a wall outlet.
  6. Power On: Flip the power switch on the rear panel to the "ON" position.

4.2 Initial Setup Wizard

Upon first power-on, the receiver will guide you through an initial setup wizard:

  1. Language Selection: Select your preferred language for the menu and on-screen display.
  2. Region/Time Zone: Set your local region and time zone.
  3. Antenna Setup (Satellite):
    • Select the satellite(s) you wish to receive (e.g., Astra 19.2°E, EUTELSAT 5°W).
    • Ensure your satellite dish is correctly oriented. Check signal quality and intensity indicators on screen.
    • Perform a channel scan for the selected satellite(s).
  4. Antenna Setup (Terrestrial):
    • Select your country/region for DVB-T/T2 scanning.
    • Perform an automatic channel scan for terrestrial channels.

4.3 Inserting a TV Card (e.g., Fransat, Tivùsat)

The GTMEDIA V7 Pro features a card reader for compatible TV cards (card not supplied). To insert your card:

  1. Locate the "CA CARD" slot on the side of the receiver.
  2. Gently insert your TV card into the slot with the chip facing downwards and towards the receiver's interior, as shown in Figure 4.1.
  3. Ensure the card is fully seated. Some users have reported improved card recognition by placing a thin, inactive card or spacer underneath the main card to ensure proper contact with the reader's pins.
  4. After insertion, navigate to the "Conditional Access" or "Card Reader" menu in the receiver settings to verify card recognition.
Inserting a smart card into the GTMEDIA V7 Pro receiver.

Figure 4.1: Smart Card Insertion

This image demonstrates the correct orientation and method for inserting a smart card into the CA CARD slot on the side of the GTMEDIA V7 Pro receiver.

4.4 Firmware Update (Recommended)

It is highly recommended to update the receiver's firmware to the latest version for optimal performance, channel sorting, and compatibility. Firmware updates are typically downloaded from the GTMEDIA official website and installed via USB.

  1. Visit the official GTMEDIA support website and download the latest firmware file for the V7 Pro model.
  2. Copy the downloaded firmware file (usually a .bin or .abs file) to the root directory of a USB flash drive. Ensure the USB drive is formatted to FAT32. (Note: Some users have reported success with NTFS format if FAT32 does not work).
  3. Insert the USB flash drive into one of the USB ports on the receiver.
  4. Navigate to the "Tools" or "System Upgrade" menu in the receiver settings.
  5. Select "USB Upgrade" and choose the firmware file from your USB drive.
  6. Follow the on-screen prompts to start the upgrade process. Do not power off the receiver during the upgrade.
  7. The receiver will restart automatically after the upgrade is complete.

5. Operating Instructions

5.1 Basic Navigation and Channel Selection

5.2 Electronic Program Guide (EPG)

The receiver supports a 7-day Electronic Program Guide (EPG).

5.3 Media Playback (USB)

The GTMEDIA V7 Pro supports media playback from a USB storage device.

5.4 PVR (Personal Video Recorder) and Timeshift

Record live TV programs or pause live TV using the PVR and Timeshift functions.

5.5 Network Connection and Features

With the USB WiFi antenna connected, you can access network features.

5.6 Remote Control Programming (TV SET)

The GTMEDIA V7 Pro remote control has programmable buttons (TV SET section) to control basic functions of your television, such as power, volume, and input source.

  1. Press and hold the "SET" button on the GTMEDIA remote until the red LED light stays solid.
  2. Point your TV's original remote control directly at the GTMEDIA remote (infrared emitters facing each other, about 1-3 cm apart).
  3. Press the button on the GTMEDIA remote you wish to program (e.g., TV POWER). The red LED will flash slowly.
  4. While the LED is flashing, press and hold the corresponding button on your TV's original remote (e.g., TV Power button).
  5. The red LED on the GTMEDIA remote will flash three times and then stay solid, indicating successful learning.
  6. Repeat for other buttons (e.g., TV VOL+, TV VOL-, TV INPUT).
  7. Once finished, press the "SET" button again to exit programming mode. The red LED will turn off.
Diagram showing how to program the GTMEDIA remote control with a TV remote.

Figure 5.1: Remote Control Learning Function

This diagram illustrates the process of programming the GTMEDIA remote control by aligning it with an original TV remote and transferring infrared signals for key functions like power and volume.

6. Troubleshooting

ProblemPossible Cause / Solution
No picture/sound on TV.
  • Check all cable connections (HDMI, power).
  • Ensure the TV is on the correct HDMI input.
  • Verify the receiver is powered on.
"No Signal" message.
  • For satellite: Check LNB IN connection, dish alignment (Astra 19.2°E, EUTELSAT 5°W), and signal quality/intensity in settings.
  • For terrestrial: Check ANT IN connection and antenna position.
  • Perform a channel scan.
TV card not recognized or channels scrambled.
  • Ensure the card is inserted correctly (chip facing down, fully seated).
  • Try placing a thin spacer under the card for better contact.
  • Verify the card is active and compatible with the receiver.
  • Update to the latest firmware.
Cannot connect to WiFi.
  • Ensure the USB WiFi antenna is properly inserted.
  • Double-check the WiFi password.
  • Restart the receiver and your router.
Incorrect channel order after scan.
  • Update to the latest firmware, which often includes LCN (Logical Channel Numbering) support for correct channel sorting.
  • Look for "LCN Scan" or "Italy LCN Scan" options in the installation menu after a firmware update.
Remote control not responding.
  • Check and replace batteries.
  • Ensure there are no obstructions between the remote and the receiver.

7. Care and Maintenance

8. Specifications

FeatureDetail
ModelV7 PRO
Tuner TypeDVB-S/S2/S2X + DVB-T/T2 Combo
Video DecodingH.265 HEVC Main 10 (10-bit)
Resolution1080p Full HD
Card ReaderYes (for compatible TV cards)
ConnectivityHDMI, USB (2 ports), Wi-Fi (via included USB dongle)
USB FeaturesPVR, TIMESHIFT, Media Playback (JPG, BMP, PNG, GIF, WMA, MP3, TS, Mkv, MP4, Avi, Flv, f4v, m2ts, MOV, 3gp), Firmware Upgrade
Voltage18 Volts (DC 12V input)
DimensionsApprox. 180mm x 125mm x 30mm

9. Warranty and Support

For warranty information, please refer to the Product Warranty Card included in your package. For technical support, firmware updates, or further assistance, please visit the official GTMEDIA website or contact their customer service. Information regarding support contacts can often be found in the receiver's "Settings" > "Tools" > "Information" menu.

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