Hey-brother Cat Tree Tower Instruction Manual

Introduction

Thank you for choosing the Hey-brother Multi-Level Cat Tree Tower, Model MPJ032W. This cat tree is designed to provide a safe, comfortable, and engaging environment for your feline companions. It features multiple levels, spacious condos, plush perches, and sisal-covered scratching posts to satisfy your cat's natural instincts for climbing, resting, and scratching. Please read this manual carefully before assembly and use to ensure proper installation and long-term enjoyment for your pets.

Setup Instructions

Before beginning assembly, ensure all parts are present and undamaged. Refer to the included parts list and hardware. Assembly typically requires two people for ease and stability.

Included Components:

• All necessary hardware (screws, bolts)
• Assembly tools (Allen wrench)
• Instruction Manual (this document)
• Various platforms, posts, condos, and perches

Assembly Steps:

1. Unpack and Identify Parts: Carefully unpack all components and lay them out. Match each part to the diagram in the separate detailed instruction sheet.
2. Assemble Base: Begin by attaching the lowest posts to the enlarged baseboard. Ensure all connections are secure.
3. Build Upwards: Follow the numerical sequence in the detailed instruction sheet to connect platforms, condos, and additional posts. Tighten all screws firmly but do not overtighten.
4. Attach Perches and Accessories: Install the plush perches, hammocks, and interactive jingly balls as indicated in the instructions.
5. Install Anti-Toppling Fittings: For enhanced safety and stability, especially with active or multiple cats, attach the provided anti-toppling strap to the top of the cat tree and secure it to a wall stud using appropriate hardware (not always included, check your specific package). This prevents wobbling or tipping over.

Operating Instructions

The Hey-brother Cat Tree Tower is designed for indoor use, providing a dedicated space for your cats to engage in various activities.

Features and Usage:

• Scratching Posts: Multiple posts are covered with natural sisal ropes, encouraging your cats to scratch and grind their claws, diverting them from furniture.
• Condos: Three roomy enclosed condos offer private, secure spaces for napping and hiding.
• Perches: Three plush perches with raised edges provide elevated spots for resting, observing surroundings, and feeling secure.
• Interactive Toys: Attached jingly balls provide entertainment and encourage play.
• Multi-Level Design: The various levels and platforms allow for climbing, jumping, and exploration, promoting physical activity. A sisal-covered slope adds an additional fun element for playtime.

Maintenance

Regular maintenance will extend the life of your cat tree and keep it hygienic for your pets.

• Cleaning: The fabric surfaces can be spot cleaned. For deeper cleaning, hand wash only. Avoid harsh chemicals that may be harmful to pets.
• Vacuuming: Regularly vacuum the plush surfaces to remove loose fur and dust.
• Inspect for Wear: Periodically check all components, especially the scratching posts and connections, for signs of wear or damage. Replace worn-out parts if necessary to maintain safety and stability.
• Tighten Connections: Over time, screws may loosen. Periodically re-tighten all connections to ensure the tree remains sturdy.

Troubleshooting

Common Issues and Solutions:

• Wobbling: If the cat tree feels unstable, ensure all screws are tightly fastened. Verify that the anti-toppling strap is correctly installed and secured to a wall stud. Ensure the base is on a flat, even surface.
• Cats Not Using the Tree: Introduce your cats to the tree gradually. Place their favorite toys or treats on different levels. Rub catnip on the scratching posts or inside the condos to attract them.
• Difficulty During Assembly: If parts do not seem to align, double-check the instruction diagrams and ensure you are using the correct hardware for each step. Sometimes, a slight adjustment or loosening of adjacent screws can help align parts before final tightening.
• Damaged or Missing Parts: If you receive damaged or missing components, please contact Hey-brother customer service immediately for assistance.

Specifications

Warranty & Support

Hey-brother is committed to providing quality products and customer satisfaction. While a specific warranty period is not detailed, Hey-brother offers professional customer service both before and after your purchase.

For any questions, concerns, or assistance with your Hey-brother Cat Tree Tower, please contact our customer support team through the retailer where you purchased the product or visit the official Hey-brother website for contact information.