Cisco Headset 730 Instruction Manual

Product Overview

The Cisco Headset 730 is a premium Bluetooth headset designed for business, personal, and the journey between. It offers crystal-clear HD audio, two modes of active noise cancellation (adaptive and manual), and enterprise-grade security to enhance productivity in any environment.

Image: The Cisco Headset 730, a wireless dual on-ear Bluetooth headset in platinum color.

Setup and Initial Connection

What's in the Box

• Wireless Bluetooth Headset
• USB-A HD Bluetooth Adapter
• USB-A Cable
• 3.5mm Cable
• Carrying Case

Connecting Your Headset

The Cisco Headset 730 offers versatile connectivity:

• Bluetooth 5.0: For wireless pairing with up to three devices (two wireless and one wired) simultaneously. To pair, ensure the headset is in pairing mode (refer to the headset's LED indicator for status) and select "Cisco Headset 730" from your device's Bluetooth settings.
• USB-A HD Bluetooth Adapter: Provides an optimized connection for compatible Cisco devices and computers.
• USB-A Cable: For wired connection and charging.
• 3.5mm Cable: For wired audio connection to devices with a 3.5mm audio jack.

Operating Your Headset

Key Features

• Active Noise Cancellation (ANC): Choose between adaptive and manual modes to effectively reduce ambient noise and maintain focus.
• Clear Voice Technology: The boom-less microphone ensures crystal-clear HD audio for your calls, minimizing background distractions.
• Smart Sensor Technology: Provides an intuitive user experience, automatically managing calls and audio based on headset usage.
• On-Ear Controls: Conveniently manage calls, adjust volume, and control media playback directly from the headset's earcups.
• Mobile App Integration: Customize headset settings, adjust equalizer preferences, and access troubleshooting guides via the Cisco headset mobile app (available for download in the App Store or Google Play).

Call Management

Utilize the on-ear controls to answer or end calls, adjust call volume, and mute/unmute the microphone. For users of Cisco collaboration applications, the headset offers deep integrations for a seamless call experience.

Audio Playback

Experience high-definition audio through the 40mm speakers. Use the on-ear controls to play, pause, and skip tracks during music playback.

Maintenance and Care

Charging the Headset

The headset is powered by a Lithium Ion battery. Connect the provided USB-A cable to a power source to charge. A full charge provides approximately 20+ hours of talk time.

Cleaning

To clean your headset, gently wipe it with a soft, dry cloth. Avoid using harsh chemicals, solvents, or abrasive materials, as these can damage the finish or internal components.

Storage

When not in use, store the headset in its included carrying case to protect it from dust, scratches, and accidental damage. The carrying case itself has an average battery life of 5 days, suggesting it may offer additional power or protection features.

Troubleshooting

No Audio / Poor Audio Quality

• Ensure the headset is properly connected to your device via Bluetooth or the appropriate cable.
• Check the volume levels on both the headset and the connected device.
• Verify that the Cisco Headset 730 is selected as the default audio output device on your computer or mobile device.
• If using Bluetooth, try unpairing and re-pairing the headset with your device.

Microphone Issues

• Confirm that the microphone is not muted using the on-ear controls or your device's software.
• Check the microphone input settings on your connected device to ensure the headset is selected.
• Verify that Clear Voice Technology is active for optimal call clarity.

Connectivity Problems

• Ensure Bluetooth is enabled on your device and the headset is within its operational range (up to 10 meters).
• If using the USB-A HD Bluetooth Adapter, try disconnecting and reconnecting it.
• Restart both the headset and the connected device to refresh the connection.

Active Noise Cancellation (ANC) Not Working

• Ensure the ANC feature is activated via the headset controls.
• Experiment with switching between adaptive and manual ANC modes to determine which setting is most effective for your current environment.

Technical Specifications

Warranty and Support

Warranty Information

The Cisco Headset 730 is covered by a 1-year limited liability warranty from the date of purchase.

For extended coverage, additional protection plans may be available:

• 2-Year Protection Plan
• 3-Year Protection Plan
• Complete Protect (monthly plan)

Customer Support

For further assistance, detailed troubleshooting, or to download the Cisco headset mobile app, please visit the official Cisco support website or refer to the included documentation.

A comprehensive Instructions for Use (IFU) document is available in PDF format for detailed guidance: Instructions for Use (PDF)