1. Important Safety Information
Please read all instructions carefully before using your Bodum Bistro Gooseneck Electric Water Kettle. Keep this manual for future reference.
- Do not immerse the kettle, power base, cord, or plug in water or other liquids.
- Always ensure the lid is securely closed during operation.
- Do not operate the kettle if the cord or plug is damaged, or if the kettle malfunctions or has been damaged in any way.
- Place the kettle on a stable, flat, heat-resistant surface, away from the edge of the countertop.
- Do not allow the power cord to hang over the edge of a table or counter, or touch hot surfaces.
- Avoid contact with hot surfaces. Use handles or knobs. Steam emitted during boiling can cause burns.
- Always fill the kettle with cold water. Do not fill above the maximum fill line to prevent boiling water from overflowing.
- Unplug from the outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts, and before cleaning the appliance.
- This appliance is intended for household use only.
2. Product Overview
The Bodum Bistro Electric Gooseneck Kettle is designed for precise pouring, ideal for pour-over coffee and tea preparation. Its elegant design and functional features ensure efficient water heating and controlled pouring.

Image: The Bodum Bistro Gooseneck Electric Water Kettle in matte black, showcasing its sleek design and long, slender spout.
Key Features:
- Electric Gooseneck Design: Ideal for pour-over coffee makers, providing precise control over water flow.
- 1.0 Liter / 34oz Capacity: Suitable for multiple servings.
- Durable Construction: Made of high-quality stainless steel, plastic, and silicone for longevity and heat resistance.
- Ergonomic Handle: Non-slip design for comfortable and safe handling.
- Stylish Power Base: Features an easy-to-use power switch and automatic shut-off for safety.
- Cordless Kettle: Allows for easy lifting and pouring.

Image: A close-up view of the kettle's lid and the tip of its gooseneck spout, highlighting the precision design.
3. Setup
Before first use, follow these steps to prepare your kettle:
- Unpack the kettle and its power base. Ensure all packaging materials are removed.
- Fill the kettle to the MAX fill line with cold water.
- Place the kettle on its power base and plug the base into a standard electrical outlet.
- Press the power switch to boil the water.
- Once the water has boiled, discard it. This process cleans the interior of the kettle.
- Repeat steps 2-5 once more for thorough cleaning.

Image: A hand filling the Bodum Bistro Gooseneck Electric Water Kettle with water, demonstrating the filling process.
4. Operation
Using your Bodum Bistro Gooseneck Electric Water Kettle is straightforward:
- Fill the Kettle: Remove the lid and fill the kettle with fresh, cold water. Do not exceed the 'MAX' fill line (1.0 liter / 34oz) to prevent boiling water from overflowing. Ensure the lid is securely replaced.
- Place on Base: Position the kettle firmly on its power base.
- Power On: Plug the power base into a suitable electrical outlet. Press the power switch located on the base. An indicator light will illuminate, signifying that the kettle is heating.
- Boiling: The kettle will rapidly heat the water to boiling point. Once boiling is complete, the kettle will automatically shut off, and the indicator light will turn off.
- Pouring: Carefully lift the kettle from its base using the ergonomic handle. The gooseneck spout allows for a controlled, steady pour, which is ideal for pour-over coffee methods or precise tea brewing.
- Re-boiling: If you need to re-boil water, wait a few moments for the automatic shut-off mechanism to reset before pressing the power switch again.
Video: Official Bodum video demonstrating the features and use of the Bistro Electric Gooseneck Kettle, including boiling and pouring.
5. Maintenance
Proper maintenance ensures the longevity and performance of your kettle:
- Regular Cleaning: Clean the kettle regularly to prevent limescale buildup. The exterior can be wiped with a damp cloth. Do not use abrasive cleaners or scouring pads.
- Descaling: Over time, mineral deposits (limescale) may accumulate inside the kettle, especially in hard water areas. To descale, use a descaling product specifically designed for kettles, following the product's instructions. Alternatively, you can use a solution of white vinegar and water (e.g., 1 part vinegar to 2 parts water), boil it in the kettle, let it sit for an hour, then rinse thoroughly.
- Storage: When not in use, ensure the kettle is clean and dry. Store it in a cool, dry place.

Image: The Bodum Bistro Gooseneck Electric Water Kettle positioned on a kitchen counter, ready for use with pour-over coffee equipment.
6. Troubleshooting
If you encounter issues with your kettle, refer to the following common problems and solutions:
- Kettle does not heat:
- Ensure the power base is securely plugged into a working electrical outlet.
- Verify the kettle is correctly seated on the power base.
- Check if the power switch is pressed to the 'ON' position.
- The automatic shut-off may have activated; wait a few moments before attempting to boil again.
- Water is not boiling or takes too long:
- Ensure the lid is closed tightly to retain heat.
- Check for excessive limescale buildup, which can reduce heating efficiency. Descale the kettle if necessary.
- Water overflowing during boiling:
- You may have filled the kettle above the 'MAX' fill line. Always ensure water level is below this mark.
- Unusual smell during initial use:
- A slight odor during the first few uses is normal for new heating elements. This should dissipate after a few boiling cycles with fresh water.
7. Specifications
| Feature | Detail |
|---|---|
| Brand | Bodum |
| Model Name | Melior Gooseneck |
| Model Number | 11940-01US |
| Capacity | 1.0 Liter / 34 Fluid Ounces |
| Material | Stainless Steel, Plastic, Silicone, Rubber |
| Color | Matte Black |
| Voltage | 110V |
| Wattage | 1500 watts |
| Item Weight | 2.7 Pounds |
| Item Dimensions (L x W x H) | 9.38" x 9.25" x 8.63" |
| Included Components | Kettle, Power Base with Power Switch and Automatic Shut-off |
| UPC | 699965435295 |
8. Warranty and Support
Your Bodum Bistro Gooseneck Electric Water Kettle comes with a 2 Year Limited Warranty.
For detailed warranty information, product support, or assistance with any issues, please contact Bodum customer service:
- Email: Support@bodum.com
Please have your model number (11940-01US) and proof of purchase ready when contacting support.







