Introduction
Thank you for choosing the hofstein Winterthur LED Pendant Lamp. This manual provides essential information for the safe installation, operation, and maintenance of your new lighting fixture. Please read these instructions carefully before installation and retain them for future reference.

Figure 1: The hofstein Winterthur LED Pendant Lamp installed above a dining table, showcasing its unique design and warm illumination. The image also illustrates the dimming capabilities at 100%, 60%, 20%, and off.
Safety Instructions
Always follow basic safety precautions when installing or using electrical products to reduce the risk of fire, electric shock, and personal injury.
- Professional Installation: Installation should only be performed by a qualified electrician in accordance with local wiring regulations.
- Power Disconnection: Always disconnect power at the main circuit breaker before installation, maintenance, or cleaning.
- Voltage: Ensure the supply voltage matches the lamp's requirements (230V AC).
- Handling: Handle the lamp with care. Avoid dropping or subjecting it to strong impacts.
- Cleaning: Clean only with a soft, dry cloth. Do not use abrasive cleaners or solvents.
- Integrated LEDs: The LEDs are integrated and cannot be replaced by the user. Do not attempt to open the LED module.
- Indoor Use Only: This fixture is designed for indoor use (IP20 protection class). Do not expose to moisture or extreme temperatures.
Package Contents
Verify that all components are present and undamaged before proceeding with installation. If any parts are missing or damaged, contact your retailer.
- 1 x hofstein Winterthur LED Pendant Lamp (Model H3370964)
- 1 x Ceiling Mount Bracket
- Mounting Hardware (screws, wall plugs)
- 1 x User Manual (this document)
Setup & Installation
Follow these steps for safe and correct installation of your pendant lamp.
1. Preparation
- Turn off Power: Before starting any electrical work, ensure the power supply to the installation area is completely disconnected at the main circuit breaker.
- Unpack: Carefully unpack all components and inspect them for any damage.
- Tools Required: You will need a drill, screwdriver, wire strippers, and potentially a voltage tester.
2. Mounting the Ceiling Bracket
The lamp is designed for ceiling mounting. The suspension dimensions are 40 cm x 7 cm.

Figure 2: Detailed dimensions of the pendant lamp and its ceiling mount. Note the maximum adjustable height of 150 cm and the lamp's length of 120 cm.
- Mark the desired position for the ceiling bracket on the ceiling. Ensure it is centered and aligned.
- Drill pilot holes at the marked positions.
- Insert appropriate wall plugs (if necessary for your ceiling type).
- Secure the ceiling bracket to the ceiling using the provided screws.
3. Wiring
This step must be performed by a qualified electrician.
- Connect the household electrical wires to the terminals on the ceiling bracket. Ensure correct polarity:
- Live (L) wire to the Live terminal.
- Neutral (N) wire to the Neutral terminal.
- Earth (PE) wire to the Earth terminal.
- Ensure all connections are secure and properly insulated.
4. Attaching the Lamp Body and Height Adjustment
The lamp's height is adjustable up to a maximum of 150 cm.
- Carefully lift the lamp body and connect it to the ceiling bracket.
- Adjust the suspension cables to achieve the desired height. Ensure the lamp is level.
- Secure the lamp body to the ceiling bracket according to the specific mechanism (e.g., tightening screws).
5. Final Check
- Double-check all connections and ensure the lamp is securely mounted.
- Restore power at the main circuit breaker.
- Test the lamp's functionality.
Operation
The hofstein Winterthur LED Pendant Lamp features integrated LEDs and a convenient dimming function.
Turning On/Off
Use your standard wall light switch to turn the lamp on or off.
Dimming Function
This lamp is equipped with a 3-step dimming function that operates via a conventional light switch. No additional dimmer switch or accessories are required.

Figure 3: The 3-step dimming feature, activated by cycling your standard wall switch. The lamp provides light at 100%, 60%, and 20% brightness, and can be turned off.
To cycle through the dimming levels:
- Turn the light switch ON: The lamp will illuminate at 100% brightness.
- Turn the light switch OFF and then ON again quickly: The lamp will switch to 60% brightness.
- Turn the light switch OFF and then ON again quickly: The lamp will switch to 20% brightness.
- Turn the light switch OFF and then ON again quickly: The lamp will turn OFF.
The lamp will remember the last selected dimming level if left off for a longer period, or it may reset to 100% depending on the duration of the off cycle.
Maintenance
Proper care will ensure the longevity and optimal performance of your hofstein Winterthur LED Pendant Lamp.
- Cleaning: Always disconnect power before cleaning. Use a soft, dry, lint-free cloth to wipe the lamp. Do not use liquid cleaners, sprays, or abrasive materials, as these can damage the finish or electrical components.
- LEDs: The LED light source is integrated and designed for a long lifespan. It is not user-replaceable. Do not attempt to disassemble the lamp or replace the LEDs.
- Inspection: Periodically inspect the lamp for any signs of damage to the cables or housing. If damage is found, disconnect power immediately and consult a qualified electrician.
Troubleshooting
If you encounter issues with your lamp, refer to the following common problems and solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Lamp does not turn on. | No power supply. Loose wiring connection. Faulty wall switch. | Check the circuit breaker. Ensure all wiring connections are secure (consult an electrician). Test the wall switch with another appliance. |
| Lamp flickers or dims unexpectedly. | Unstable power supply. Loose wiring. Incompatible dimmer (not applicable for this lamp's integrated dimming). | Ensure stable power supply. Check wiring connections (consult an electrician). Note: This lamp uses an integrated 3-step dimmer via a standard switch. Do not connect to an external dimmer. |
| Dimming function does not work correctly. | Switching too slowly/quickly. Internal fault. | Ensure you are cycling the standard wall switch quickly enough to trigger the dimming steps. If the issue persists, contact customer support. |
If the problem persists after trying these solutions, please contact hofstein customer support.
Specifications
| Model Number | H3370964 |
| Brand | hofstein |
| Dimensions (L x W x H) | 120 cm x 7 cm x max. 150 cm (adjustable height) |
| Weight | 3.4 kg |
| Material | Wood, Metal, Glass (transparent/satin) |
| Color | Brown, Black |
| Light Source | Integrated LED |
| Wattage | 20 Watt |
| Luminous Flux | 2650 Lumen |
| Color Temperature | 3000 Kelvin (Warm White) |
| Voltage | 230V AC |
| Dimmable | Yes, 3-step dimming via standard wall switch |
| Protection Class | I |
| IP Rating | IP20 (Indoor use only) |
Energy Information


Figure 4: Energy Efficiency Label and Product Information Sheet for Model H3370964.
For detailed energy information, please refer to the EPREL database: https://eprel.ec.europa.eu/qr/1267996
Warranty & Support
hofstein products are manufactured with high-quality materials and undergo strict quality control. This product comes with a standard manufacturer's warranty against defects in materials and workmanship.
- Warranty Period: Please refer to your purchase documentation or local consumer laws for specific warranty duration.
- Claiming Warranty: In case of a warranty claim, please contact your retailer with proof of purchase.
- Customer Support: For technical assistance, spare parts, or any questions not covered in this manual, please visit the official hofstein store or contact their customer service.
Visit the hofstein store: hofstein Amazon Store